Bugzilla is an external bug tracking system used internally by Waze technical teams.
Waze Bugzilla is partially open to the community with different access level permissions in order to make the status of bugs and feature requests visible.
Structure
Waze Bugzilla is divided to two main classifications:
- Internal - accessible to Waze staff only
- Public - accessible to all with different permission levels
Each classification contains different products. There are two public products, each of them also having corresponding products in the internal part as well.
Permissions
View only
Anyone can access most of the public bugs in view mode with no need to login.
Comment & Vote
This permission level requires a login. A login requires submitting an application.
- At this time, only the following will be eligible for a login:
- Local / Global champs
- Experts / Coordinators
- Editor/App beta-testers
Bug Submitters
Bug Submitters have permission to post new bugs and are hand-picked by Waze.
General guidelines
- Voting
- Vote on what you think are the most pressing issues we need to address. Votes are your method to express your concerns. We deeply care about the concerns of our community, we consider the vote count, but can't always fit our development efforts to it. There are other things we are forced to consider such as development dependencies, infrastructure issues, business development, things that are easier / harder to develop, etc. However - your votes are your voice and it's important to us. Use them wisely.
- Comment with helpful information:
- Bugs - ways to reproduce them, description of environments in which they occur, examples.
- Requirements - specific use cases which are difficult to perform with the current implementation.
- We are trying to keep everything very focused. Try to refrain from adding irrelevant information such as off-topic stuff, reproduction of other issues, requests, opinions, social interaction, etc - this things are what the forums are for.
- Before asking our experts to open a new bug report, please verify that it hasn't been already reported.