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Bugzilla is an external issue tracking system formerly used internally by Waze technical teams. As of August 2014[update], Waze has ceased using Bugzilla to share information about bugs and features with the Waze community.
The Waze installation of Bugzilla was formerly viewable to the entire Waze community. Public bugs and feature requests were viewable by the entire world, while Internal bugs and features were viewable only by Waze staff. Select experienced members of the Waze community (Local and Global Champs, Experts, Coordinators, and WME beta-testers) could log in to bugzilla, add comments about bugs and features, and vote for the items they felt were most critical. In addition, a select few bug submitters were hand-picked by the Waze staff. They could read bug/testing discussions on the forums and create new bug reports.