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| | | contact = http://www.waze.com/forum/viewtopic.php?f=276&t=99137 |
| === Waze West Virginia Google Hangout === | | | contacttype = forum |
| We have created a Google Hangout (GHO) just for West Virginia. The GHO is where you can go to interact and chat with fellow editors along with your Area and State Managers. It will give you good insight into the best practices and policies in regard to map editing plus give an easy, convenient way for editors to stay in touch, ask questions (''any questions, we all started at Rank #1 at some point''), request downlocks or review of your work and get Peer-to-Peer Mentoring.
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| If you are editing in West Virginia please join us on the WV Editor Hangout. You can join easily with [https://docs.google.com/forms/d/e/1FAIpQLSdGds9PsBtOEfvtdFGVEgTxHaS7-sQZ2_XiXcvX869MKq5SAA/viewform this link].
| | This page covers the role of the Regional Coordinator in the United States and includes a table of the current members. |
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| === West Virginia User Report Management === | | == Overview == |
| | The Regional Coordinator is a Coordinator in a country too large for one or two coordinators to cover everything. The country is divided up into regions and one or two Regional Coordinators are assigned per region. Currently only the USA has Regional Coordinators. All other countries will have one or two Coordinators. |
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| ====Response Timeline==== | | == Responsibilities == |
| ''(NOTE: all day values are relative to the date the FIRST editor response is sent to the reporter)''
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| '''Day 0'''
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| The first editor who is able to respond to a User Report (UR) should attempt to resolve the UR. If they are successful, they should comment as such in the UR and mark it '''"Solved'''". If more information from the reporter is required to make progress towards closure, a response should be sent to the reporter containing the information needed for resolution.
| | == Members == |
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| '''Day 4+'''
| | [[File:US regional coordinators.png|center]] |
| | <br/><br/> |
| | The following [[USA]] Regional Coordinators cover the regions in the table below. The Wiki pages and forum links are provided in the table as well. The [http://www.waze.com/forum/viewforum.php?f=129 general USA forum] is also available for topics that cover all regions. |
| | <!-- Changes to the table contents that cannot be seen below should be done through [[Template:RC/Data]] --> |
| | {| class="wikitable" style="width: 100%;" |
| | ! Map<br/>Key||Region<br/><small>Wiki & Forum</small>|| States/Territories || Coordinators<br/><small>User page & PM</small> |
| | {{RC/TableRow|1|Northwest|NWR}} |
| | {{RC/TableRow|2|Southwest|SWR}} |
| | {{RC/TableRow|3|Plains|PLN}} |
| | {{RC/TableRow|4|South Central|SCR}} |
| | {{RC/TableRow|5|Great Lakes|GLR}} |
| | {{RC/TableRow|6|South Atlantic|SAT}} |
| | {{RC/TableRow|7|Southeast|SER}} |
| | {{RC/TableRow|8|New England|NER}} |
| | {{RC/TableRow|9|Northeast|NOR}} |
| | {{RC/TableRow|10|Mid Atlantic|MAR}} |
| | {{RC/TableRow|11|Territories|ATR}} |
| | |} |
| | {{80%|11: American Samoa (AS), Guam (GU), Northern Mariana Islands (MP), Puerto Rico (PR), and US Virgin Islands (VI). This was previously 7a.}} |
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| Polite reminders should be sent to reporters who have not responded to the initial request for information at any time, '''provided at least four full days have elapsed''' since the initial response was sent
| | {{USA Navbox}} |
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| '''Day 8+'''
| | [[Category:USA]] |
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| URs may be noted as closed due to lack of reporter response at any time, '''provided at least four full days have elapsed''' since the followup message was sent. These need to be marked as '''"Not Identified"''' and a brief comment sent.
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| '''Shared Ownership'''
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| All editors are considered to have equal ownership of and responsibility for all URs in West Virginia. All editors, regardless if they have worked the UR previously, may send any of the responses described above, provided they adhere to the minimum time spacing guidance between responses. All editors are explicitly encouraged to attempt to resolve URs at any point during their lifecycle, even if others happen to be actively working it at the same time.
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| '''Notes'''
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| The ideal timeline for UR response is when responses are sent as early as the minimum required time spacing between messages permits; experience has reliably shown that UR response rates are much higher when editors are able to send responses promptly. The 4+ day followup / reminder has shown remarkable improvement in reporter responses everywhere that it has been implemented.
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| The script [[Scripts#URComments|URComments]] streamlines the process of responding to a UR and provides comments based on the UR type and can be edited prior to sending to fit your needs.
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