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This Help file describes waze touch screen version. There may be slight differences between the versions for different phones, but most features will look and work the same.

Starting waze and creating an account

To open the program – press the waze icon on the phone desktop. ’’’If you are a new user, you will get a welcome message and a request to accept waze's terms of use. Click the Accept button to continue to use waze, or the Decline button to exit the program.’’’ If you have accepted the terms of use, you will next get a form to create your account.
You are asked to provide a username and password, an email address, and optionally to choose a waze nickname, which is used to identify you on the map and in reports you send, should you choose to be identified. (You define how far you want to be identified in your Profile – see the Settings section).

Tap the first line of the form (Username). A virtual keyboard display will come up.
Enter the username you'd like. Then tap the Next button to be prompted for the next line of the form (password).
After you have proceeded to fill in all the form in this way, waze will display the filled-in form (your password will be displayed as five stars no matter how long it actually is).
If the information is the way you want it, tap Create to create your account. If not, tap the line you want to change.

After creating your account you will be asked to sign in. You only have to do this once: your phone will thereafter be logged in automatically. You will only have to log in again if:

The required user name is already taken.
You are using the user name and password you created on a different phone, and you made a mistake when logging in. Then you'll get a "wrong login" message and will be returned to the screen displaying your username (and hidden password) so that you can change them as necessary. (Note: to change your username you should first log in to the waze.com site and change it there, then update your phone).
Someone else using another phone is logged in to your account. In this case you will not get an error message; your internet connection will keep going on and off. (We suggest you avoid giving your login details to friends – they can create their own accounts.)

Once you have an account that you've previously logged in to, starting waze will bring you directly to the main screen. To save battery consumption, it's a good idea to close waze when you leave your car and to minimize it or shut off the display whenever you don't need it.

Overview: What do you See?

The Waze screen has the following main sections:

A top status bar
the main screen where the map is displayed
A side bar with 2 icons: a compass and a map edit icon
A green ticker symbol on the right hand, which accesses information about your current points gained
Text buttons at the bottom of the screen for the four main waze functions:
- Me on Map (display where you are right now). On some versions, you will see only a bulls-eye icon with no text
- Search (e.g. for fastest route to a location)
- Events (view live reports of events in your area)
- Report (enter your own reports of events)

Initially the main screen displays "me on map" - a map showing your location and an icon for your car on it. You can only see the map if you have full GPS connectivity. If you're in an area where GPS reception is partial, you will see map with a big cursor displaying your approximate location. If you don’t have any GPS reception at all, a map of your last known location will be displayed with no identifier of your current location.

The Main Screen

By default, the main screen displays the map of your area with your current location on it. You can change the map display in several ways:

Drag the screen to move the map in the direction you drag it (you can also move the map using your phone's wheel/trackball/arrow buttons).
Tap the screen (one short tap) to open the sidebar menu (described below) – allowing you to zoom in and out and to mark a location
Tap and hold (a long tap) on a road or highway to highlight it and display a few options for interacting with it:

- Set as departure - use this location as the departure point for your route. If you haven't chosen this option and you request a route, your current location will be used as the departure point.
- Set as destiantion – this location is the destination point of your route. If you choose this option, you won't need to enter an address for your destination when requesting a route.
- Properties - lets you view more information about the road you've selected, such as its length, average speed, average time to drive it, the type of road (e.g. highway, city street), and its name and the name of the city it's in.
You can return to the default display of your current location at any time by hitting the “x” and closing this menu.

The Side Bar

The side-bar gives easy access to the functions you use most while you're driving. Tap anywhere on the screen (map or status bar) – to display the full sidebar

The Compass Icon - lets you toggle between two possible map displays:

The default display: the compass needle swings as you drive, and the map rotates, so that you always see the map in the direction you're driving.
Click this icon to change the display: the compass icon changes to an arrow and the letter N . The map is fixed and does not rotate. The arrow indicating North points to the top of the screen all the time.

The zoom in / out icons - for zooming in and out on the map. On the iPhone you can also do this on the touch screen in the usual way.
The Pin icon marks where you are on the map (if you're moving: where you were when you pressed it). Locations that you've marked can be quickly accessed via the Search button (Search > Marked Locations).
The Edit Map icon lets you update the map. Tap the map icon to display a menu of possible actions:

Record a New Road - if the road you’re driving on isn't on the map yet, you can add it to the map just by driving it. Select this option to start recording the route as you travel it; select again to turn recording off. (For best results, start recording from a point that's already on the map, e.g. where the new road intersects with a road already on the map) You will get a message that recording is now on (or off); press OK to confirm.
Update House Numbers – the number of the house you are next to (or if you're moving, the house you were next to when you made the selection) is displayed with up/down arrows to change it. When the correct number is displayed, press OK.
Report map problem – gives you a sub-menu for reporting the most common mistakes on the map.
- Select the appropriate mistake
- Optional: if you want to add any text, select "more details"
- Press Send to send the report, or Cancel to exit the report

Map problem categories are:

- - Incorrect turn - the map shows that you can make a turn at that point which in fact isn't allowed
  - Incorrect address – the name of the street is incorrect
  - Incorrect route – the navigation instructions here are incorrect
  - Missing Roundabout
  - General Map Error - here you'll usually want to use the virtual keyboard to key in the details before you press Send.After you press Send you get a message that the report was sent correctly.

The Green Points Ticker
This icon, on the right-hand side of the main screen below the status bar, allows you to view the number of points you have accumulated and your current rank.

To open the ticker, tap on the little green arrow and the ticker will slide out.
To close the ticker – tap the green arrow again.

If you accumulate points while driving (by sending reports or driving on roads that are dotted), the green ticker will automatically slide out, and your new points will be shown under “gained points.” The ticker will slide back in after a few seconds. If you don't want to display the points ticker icon on your screen, you turn it off (or on again) via Settings > General > 'Show points ticker' and choosing "on" or "off".

The Command Buttons (bottom)

The buttons at the bottom of the screen give you access to all waze functions:

Me on Map

displays the map of your current location, with an icon representing your car (you can change the icon for your car via the Settings > Profile menu). This is the default state of waze's main screen provided you have GPS connectivity in your current location (green or orange GPS icon on the status bar). Whenever the car icon isn't displayed, just press "Me on Map" to update the map to your current location. If you don't have a good enough GPS connection (grey GPS icon with an X on it), the "me on map" button isn't highlighted and you can't use it, because if you don't have a GPS connection, waze can't determine even an approximate location for you.

Search

to find the best route to a location, and to access locations you've searched for or saved in the past.

Pressing the Search button brings up a menu: Favorites; New Address; History; and Marked Locations:

Favorites – press this to get a list of locations you've added to your Favorites in the past. Select one to calculate the best route to it from where you are now. If you selected a location, waze will calculate the route and return you to the map to start driving to it.
New Address – pressing this brings up a virtual on-screen keyboard to type in the address.
- Key in the address you want to drive to, or part of it. Press the ABC/123 key to switch the keyboard between upper-case, lower-case and numbers/punctuation. You don’t have to enter a city: waze will search for a street matching that address near your current location, starting with the city you are in. If your destination is not close to you, you might want to add a city as well. You don't have to include a house number: if you don't, or if you include one that isn't yet on the map although the street itself is, waze will find the mid-point of the street.
- Press the [search] button to search for that location. Waze will display a list of one or more possible locations.
  - To calculate the best route to one of the displayed locations, touch its name/address (text). Waze will find the route, and display the map together with the distance to destination and the expected time to drive there. You might get a message that waze has insufficient data to calculate the route. This doesn't mean that waze can't calculate any route, only that waze isn't sure it's been able to find the optimal route. In this case you have two options:
    - Try Route - to get navigation guidance for the route that waze knows.
    - Teach waze - if you yourself know the route, you can teach waze the best route just by driving it.
  - To do anything else, touch the arrow button next to the name. This brings up a menu where you can choose to:
    - Navigate – calculate the best route as above
    - Show location on map – waze displays the location (and you can zoom in and out) but does not calculate the best route to it.
    - Add this location to favorites - waze displays a virtual keyboard and asks you to key in a short name for this location (e.g. "home", "work", "school", "mall" and so on). Press Done to add the location to your Favorites with this name. You'll be returned to the main waze screen; next time you access your Favorites, that location will be there. Note that if you choose this option, the location won't appear on the Search History list because it has not been displayed on a map.
    - Cancel - to exit the menu without doing anything. In this case, the location won't appear on the Search History list.

History - displays a list of the places you've searched for in the past and have displayed on a map (either by calculating a route to them or by choosing "display on map" after searching for them). Touch the name of a location to calculate the best route to it, or the arrow button next to it to display the menu of what to do with it: the choices are, as before: Navigate; Show on map; Delete (from list); Add to favorites; Cancel.

Marked Locations - displays a list of the places you've saved to your list of My Locations. As before, you touch the name of a location to calculate the best route to it, or the arrow button next to it to display the menu of what to do with it. This menu is the same as the menu for the History list.

Events

Simply by driving around with waze running on their smartphones, drivers share real-time information that waze translates into road and traffic conditions. You can also actively report to the community on traffic, accidents and incidents, speed cameras, police traps, blocked roads and more. These are called "events". This information about events is collected and analyzed in real time to provide all wazers with the optimal route to their destination at any given moment.

The Events button displays a menu, organized by type of event, of the real-time live reports by wazers about problems in your area:

All - gives you a list of all events reported in your area, listed by distance
Police - displays only reports of police cars/traps , listed by distance
Traffic - displays only reports of traffic loads in your area (light / moderate / heavy / standstill) listed by distance
Accidents - displays only reports of accidents in your area.
Other - any reports of events that aren't in one of the above 3 categories.

From the list of displayed events, you can:

Touch an event to display its location on the map together with the full text of the report. To add your own comment to the report of this event (where allowed): touch the Comment button that appears under the text of the report. You'll get a virtual keyboard: type in your comment and press Done. Your comment will also be sent directly to the wazer who reported the event originally. If he or she replies, you'll get a message on your screen: "responding to you" with his or her reply.
Touch the arrow beside an event to bring up a menu of possible actions:
- Display it on the map (the same option as touching the report of the event rather than the arrow beside it)
- Report irrelevant – if you're in that location and the event reported no longer exists there
- Add comment – brings up the virtual keyboard; type in your comment and then press Done.
- Sort by recency - if you would rather see results by chronological order (latest first).

Report

This is where you yourself report an event. Tapping the Report button displays a menu of several different types of events: reporting can be as simple as choosing the type of event and pressing Send. The event will be marked at the location you were in when you chose the type of event.

The types are:

Police - . Other users will see it pinned on the map with this icon
Traffic - . On the map
Accident - . On the map
Hazard - . On the map
Speed Cam - . On the map
Chit Chat - . On the map
Available Parking - . On the map

After choosing a type of event you get a screen were you can indicate:

A text description of the event (disabled while car is moving)
Whether it's on your side of the road (default) or the other side. Click once to change.
A smiley to show how you feel about the event – happy , sad , mad , bored , and so on.
A photo of the event – choose the "Add image" icon and your phone switches to camera mode; point and shoot, and the picture appears instead of the "Add image" icon

At the bottom of ‘report event’ page you will notice three options:

You can choose to ‘hide’ the event description. This will take you back to a map with a pin in it, representing where your report will be shown. To go back and approve the event, hit the small icon on the right side of the map.

When the report is the way you want it, choose Send; or to back out without sending it, choose Cancel. If you've input your Twitter account details and chosen to send your reports as tweets to your followers, the report will also appear as a status update in your Twitter account.