The following links are entry forms used to contact Waze or Champs for help regarding specific issues or requests.
NOTE: These forms should be used only for assistance pertaining to the specific issue or request of the entry form. If you need assistance with any issue that one of the forms here can not resolve, you can seek help in the Forum or by Contacting Waze Support.
Advertisement Pins Requiring Corrections
Incorrect advertisement placement report forms
If you've seen a pin for a business that's placed some distance away from the actual location, or if that particular branch closed down, use this form to report it.
Aerial Photograph Requests
Aerial Photograph Requests
A new program is being tested that links volunteer pilots with Waze volunteer map editors. The pilots submit aerial photographs of new and changing roads so that Waze users can have the most accurate and up-to-date driving navigation available.
Additional Info: Aerial Photograph Requests
Area Manager Application - USA
Application for US Area Manager (new or expanded)
This form is intended for those who are already familiar with Waze map editing, the Waze wiki and the editing documentation it contains. Prospective editors should also be familiar with and already participating in the Waze forums. If you don't have this experience, we suggest that you take your time and become more familiar with editing the Waze map.
Additional Info: United States Area Manager Application
Cities Form
City Merge/Change/Remove Form
Submit a request to Change City Name, Merge Cities, Delete City, Report Duplicate City & Smudged City. Note: There are 2 forms available to submit a request, please be sure to use the USA form for all requests in the United States, all others can use the All Requests Form.
Additional Info: Smudged Cities
Formal Mentoring Requests
Formal Mentoring Application Form
Formal Mentoring in the USA is a one-on-one interaction between a Mentee and Mentor with specific objectives of increasing skill, editor level, and Waze Community participation. It entails a specific Mentee-Mentor pair who agree upon an objective, start, and end, this process needs a bit more coordination. It also requires commitment from both the Mentee and Mentor to complete the objective.
Additional Info: Mentoring/Formal/USA
Ghost Gas Stations
Ghost Gas Stations
If you discover a gas station appearing in Waze that does NOT have an associated landmark at that location, then you can report it here for Waze to fix manually
Additional Info: Ghost Gas Stations
Google Address Pin Adjustments
Google Address Pin Adjustment
Use this form to submit corrections to Google's Address Pin locations in Google Maps.
Additional Info: Google related address issues and Update Requests
Major Traffic Events Form
Mega Traffic Events
Use this form to share any major traffic event in your area, and the Waze team will make every effort to process the information provided. This form should only be used to report planned road closures, caused by major events.
Additional Info: Major Traffic Events (Waze) & Major Traffic Events (Forum)
Map Offsets in the Editor
Map offsets in the editor
Use this form whenever you notice an area in the Editor, with aerial images that are misaligned with the existing roads.
Places outdated in Google appearing in Waze
Places outdated in Google appearing in Waze Search Results
There is an ongoing issue regarding ‘Places’. In certain instances, search results display ‘Places’ that no longer exist. While these ‘Places’ do not exist on the Waze map any more, they are still in Google’s database. This causes search errors in countries where you get Google's results by default. We would like to fix this. Please submit examples of this issue to us using this form and we will do our best to correct it.
Unlock Staff Locked Segments
Unlock Staff locked segments
When a segment(s) or object shows as locked by "Staff," no volunteer Waze editor can unlock or update this for you. The only way to get these resolved is to submit a Staff Unlock Request which is handled by Waze Support staff.
Additional Info: STAFF Unlock Requests