- My boilerplate UR responses (work in progress).
UR Boilerplate Responses
Initial Response
Hello, thank you for your report. I need a a bit more info to resolve the issue you experienced. Can you give me some extra details on INSERT ISSUE HERE?
Please note that sometimes the app has issues showing report updates, if you have this report in email would you mind copying me at wazeissues@thejewishgeek.com.
No Response - Close Warning
I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week.
Fixed
I have located and fixed the issue on the map that caused the error. Usually the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!
Insert Text - Chrome Addin
This is my export from the Chrome Addin Insert Text. Insert Text adds a context menu (right click) with pre-built items to automatically insert.
[{"id":3,"type":"text","level":"0","parent":"0","name":"Initial Response","text":"Hello, thank you for your report. I need a a bit more info to resolve the issue you experienced. Can you give me some extra details on INSERT ISSUE HERE?\n\nPlease note that sometimes the app has issues showing report updates, if you have this report in email would you mind copying me at wazeissues@thejewishgeek.com.","html":"false"},{"id":2,"type":"text","level":"0","parent":"0","name":"No Response - Close Warning","text":"I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week.","html":"false"},{"id":4,"type":"text","level":"0","parent":"0","name":"Fixed","text":"I have located and fixed the issue on the map that caused the error. Usually the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!","html":"false"}]