You may also refer to known Waze service issues on the forum
USA and Canada
| Status | Date | Service | Target | Comments |
|---|---|---|---|---|
| Cartouche editing | Normal speed | Following a server upgrade, it is not possible to carry out many basic editing tasks. Waze is trying to fix the problem. http://www.waze.com/forum/viewtopic.php?f=10&t=6399&p=48110#p48110 | ||
| 30 October | Livemap updated from Cartouche edits | Every 2 days | Last update was 28 October | |
| 30 October | Transfer of recent routes to My Dashboard | 24 hours | Last update was 28 October | |
| 19 October | Points update | 24 hours | Last update was 17 October. Waze plan to have that fixed by 2 November |
Rest Of The World
| Status | Date | Service | Target | Comments |
|---|---|---|---|---|
| Cartouche editing | Normal speed | Following a server upgrade, it is not possible to carry out many basic editing tasks. Waze is trying to fix the problem. http://www.waze.com/forum/viewtopic.php?f=10&t=6399&p=48110#p48110 | ||
| 29 October | Livemap updated from Cartouche edits | Every 2 days | Last update was 26 October | |
| 29 October | Transfer of recent routes to My Dashboard | 24 hours | Last update was 26 October | |
| 31 October | Points update | 24 hours | Last update was 24 October | |
| UK Basemap | Last revisions were to May 2010, then August 2010 | There is some sort of holdup |
Support Email Response
| Status | Average response time | Target response time | Comments |
|---|---|---|---|
| 1 day | Reply to all email in 1 working day |
Cartouche Development
| Status | Date | Service | Target | Comments |
|---|---|---|---|---|
| Restore red line roads at top zoom levels | 22 October | |||
| 8 October | Cartouche update | Monthly | Current version 8.07 |
App Development
| Status | Date | Service | Target | Comments |
|---|---|---|---|---|
| 28 October | Android app | Quarterly | Beta 2.0.2.6 released | |
| 21 October | Blackberry app | Quarterly | Beta 2.1 released | |
| 28 September | iPhone app | Quarterly | 2.0.1 released | |
| 27 September | Symbian app | Quarterly | 2.0 released | |
| 27 September | Windows Mobile app | Quarterly | 2.0 released |