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New Parking features are being rolled out to display Parking Lot Areas in the client app. It is now encouraged to convert point places to area places. New parking lot point places can no longer be created. Waze is also importing Parking Lot Areas. Do not delete them unless instructed to do so. Use the guidance here to improve their name, data, shape, and placement. Current guidance is to add PLAs to the map, as the client is being updated. Initially we should focus on adding large and/or popular lots, but all lots should eventually be added. |
The Parking Lot Area (PLA) Place marks a well-defined area constructed for off-street public or private parking, including parking structures and garages as well as at-grade lots. The parking lot feature in the app will recommend parking lots to Wazers navigating to a nearby destination. Waze will recommend lots within ⅔ mile of a Wazer's destination. As the feature matures, Waze will recommend the 'most popular' lots that other Wazers have chosen when navigating to the same destination.
Area or point 
Parking lots can ONLY be added as an area as of August 1st, 2016. They are a special place category; you cannot add other categories to a parking lot place, or convert/add a parking lot category to another kind of place.
Parking lot point places
As of this writing, you can no longer add Parking Lots as a point place.
Existing point places should be evaluated for inclusion and either converted to an area if applicable or deleted to solve the Map Problem (MP) report.
Scope
At this time, parking lot areas (PLA) should be added to all lots including businesses with small parking lots (less than 10 spaces). Start by adding parking lots to event venues, shopping centers, airports, public use lots, garages, multi-use parking lots, popular lots with heavy usage or URs, etc.
For a mall or large shopping center, break the parking lot up into multiple lots, as shown in the image to the right (use your discretion or discuss with your State Manager(s) or RC for official guidance if necessary.)
If a lot is stacked (underground + surface), map it as one place covering the footprint of the parking lot / garage. Future UI enhancements may allow for better modeling of these lots.
If a lot has different entrances serving different levels of a multi-level garage and you cannot drive from one level to another to park, but rather the levels are served independently by different entrances, then they should be mapped as multiple places.
Care must be taken that stacked areas like this do not obscure each other. You do not want two areas with identical boundaries stacked on top of each other as it will be hard to notice or select the right one for editing in WME.
As with all Area Places, a Parking Lot Area Place's geometry nodes should not be allowed to "snap" to adjacent road segments or junctions while being adjusted. Doing so can make the Area Place, as well as the adjacent segments or junctions, more difficult to modify.
On-premises parking
- It is important to create 2 separate places - one for the complex / place, and one for its designated parking lot.
- Multiple parking lots for one premise: Create separate parking lots so the best parking lot can be recommended.
- Valet parking - Valet is a service attribute of a place but is also an attribute for a parking lot.
- Multi-level lots should be created as single place with the shape of the overall parking surface outlined.
Underground parking lots
- It is still important to map these correctly so they can be routed to properly, and recommended appropriately in the client to users. Since the underground portion of the garage is not visible to drivers, it is not important to be displayed fully in the app.
- To support the internal features of the client; The polygon must include all above ground areas, and the areas where it starts to go underground. See the Drawing section below for more details and examples on how to draw these lots.
- If parking lots overlap with a Place, do not add "Parking Lot" category to a Place. Create a separate Area polygon for the parking lot.
Rental-car lots
- With the availability of the "Car Rental" Place, rental car facilities and returns, including at airports, should be marked with the Car Rental Place category for the desk and/or the building. If there is any customer parking, or return vehicle parking, then mark that area with the parking lot category.
Temporary lots
- Temporary lots for use at festivals, parades, concerts, etc., where temporary parking is being established specifically for the event can be added and named accordingly. Taking care to ensure that any temporary lots that are added, are removed as soon as the event is complete. On-street parking should not be added as a temporary lot.
Creating and editing parking lot areas
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Drawing
The Parking Lot Area (PLA) Place should never be attached/snapped to roads. Places snapped to roads are difficult to edit.
For planned parking features to be announced later, it's important that the shape of the polygon be drawn as close as possible to the actual shape of the parking lot, including the entry/exit location. Keeping in mind that for multi-level garages, only the footprint of the structure should be outlined.
If a lot spans both sides of a street (not counting PLRs obviously), it must be mapped so the polygon does not overlap the street. This may require drawing the lot as separate places.
If the lot is elevated above the street however, and the lot actually covers the street, then the PLA may overlap the street as well.
For underground garages it is not important to draw the polygon to match the internal perimeter since there is no GPS signal underground. It is important that the polygon includes any above ground areas, and the underground areas near any entrances or exits in a single polygon. If a lot has more than one entrance/exit the polygon must be made to connect all the entrances and exits. You may use a PLR to show multiple entrances as well, allowing the routing to choose the best route to access the lot, just as an above ground lot is drawn. It is not important however to draw the polygon to the entire footprint of the garage. The accuracy of the entry point (Setting the stop point) is very important.
| Icon Parking | |
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| Parking Garage - Yum! Center | |
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| Chemeketa Parkade | Nassua Community College |
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Naming
If a parking facility or area has a documented identity, such as Beach Street Garage, 18th Avenue/Geary Lot, Lot 7 - <Stadium name>, Short-Term Parking - <Airport name>, Cell Phone Lot - <Airport name>, etc., its Place should reflect that name to facilitate searches. Generic park-and-ride lots should be named consistently according to local custom, for example as Park & Ride.
The foundational guidance for naming a PLA when the lot serves another entity, is to follow this basic format:
[Parking Descriptor] <restrictions> - [Entity served]
The framework is not recursive. In other words, there is only one business served in any lot name, and the rest of the name is the descriptor. As a rule the descriptor will always have a word in it identifying it as parking, e.g. parking, garage, or lot. The descriptor can be:
- Completely generic - For single-business - single-lot
Parking - Starbucks
- Purpose descriptive - Where there is only one lot of the type
Customer Parking - Office Depot,Employee Parking - Office Depot,Visitor Parking - LSU Eunice,Employee Parking - MSY[airport]
- Location descriptive - Where more than one lot serve the same purpose for the same place
Southeast Lot - Big Hill Shopping Center,Macy's Lot - Big Hill Shopping Center,Grand Blvd Lot - Big Hill Shopping Center,Target Garage - Big Hill Shopping Center,Dillard's South Lot - Big Hill Shopping Center,North Lot - Offices at Buildingtown Plaza
- Named - Where the lot is given an official name
Garage 2A - Mercedes-Benz Superdome,Credit Card Lot - MSY
Examples
If a Parking Lot Area Place is contained within a larger Area Place, do not repeat the larger Area's full name. For example, if the Domestic Garage is contained within the "SFO San Francisco International Airport" Area Place boundaries, it need not be named "SFO San Francisco International Airport Domestic Garage"; "Domestic Garage - SFO" is sufficient.
If a mall or shopping center has several lots which can be associated with various anchor stores in the mall/shopping center, the lots can be named for the anchor stores. For example: "Macy's Lot - Big Hill Shopping Center"
In rare cases, a municipality or district provides public parking distinct from any other Area Place but without any documented or signed identity. These can be named after the municipality or district, for example, "Redwood City Public Parking". Do not use completely generic names such as "Parking" or "Public Parking" for anonymous parking facilities.
A block range or specific address should not be used to name a lot. If the lot does not have an official and/or signed name, then leave the name blank, and be sure to add the address details in the address field. Some imported PLAs were created with the address or address block range as the name, these names should be removed accordingly. Check your local guidance for any variations.
- NOTE: It is very important if there is no name for the lot that there be a proper address in the address field. If you don't know the exact address you should at least put the street the main entrance is on, and - if you can - an approximate house number. The address is needed to be displayed in the search results, and differentiate the lot from all the others. Users can see the address displayed, and know which lot it is when viewing the results list.
Restricted parking
If there are posted signs restricting the lot to only one certain category of users (e.g. Customers, Residents, Staff, Attendees, Permit Holders, Faculty, Students, etc.) ONLY, then put that restriction in the name. If the lot is restricted to more than one category of users, then put "(restricted access)" in the name. Also put the details of the restriction in the description.
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Omit the restriction in the name if it is self-explanatory (e.g., Parking - Starbucks, is obviously for Starbucks patrons only). |
Examples:
Parking - Starbucks (employees only)Different from the patron parkingMacy's Lot (customers only) - Big Hill Shopping CenterLot D (attendees only) - Cheery StadiumAlpha Lot (permit only) - StudyHard UniversityParking allowed by permit only ( even if permits are available to multiple groups (eg for Students, and Faculty)123 Somewhere St Lot (residents only)Bravo Lot (restricted access) - StudyHard UniversityParking allowed for Students, and Faculty ONLY345 Other St Lot (restricted access)Parking allowed for resident, guests, and staff
Description
Any lot which is fully restricted in some way (e.g. permit/resident/customer only), and not open to the public for general parking, must include that information as the first line of the description. If only some of the available spots are restricted, but there are some spots in the lot open to the public for general parking, then it should not be mentioned.
Examples:
- "Parking by permit only."
- "Parking only for customers of John Doe's Supermarket"
- "Parking only for residents of 123 Something St, and their guests"
- "Parking restricted to 15 minutes or less"
- "Valet parking only"
If you know the details or times of the restrictions you may add that information in the descriptions as well for users to see. This will also help for when those features become available in WME to have the details handy for mapping.
Operator
When there is a recognized parking operator, select it from the list, otherwise, leave this field blank. If an Operator is missing from the list that you feel should be added, please send the information to your Regional Coordinator (RC).
Lot Type
At the top of the 'More Info' tab when a parking lot is selected you can set the Primary Lot Type. This setting affects whether a lot will be recommended in the client app when a Wazer searches for nearby parking, or as a suggested lot when searching for a destination. Any lots marked here as Restricted or Private will not be recommended to any users in the app for the time being. As the feature is further developed, there will be the ability to set more details on these restrictions so the lots may be recommended under certain circumstances. As of March 2017[update] these are the guidelines accepted for the application of these settings, designed for optimal user experience.
- Mark all parking lots with unrestricted public access as Public. This includes free and publicly owned parking lots, as well as for-profit garages, in which a Wazer may park, regardless of intent.
- Mark parking lots where some restrictions apply (customers, patrons, visitors), but the ability to see or select between them is useful to a Wazer, as Public. For example, a university campus with multiple student, visitor, or faculty parking lots, or a large shopping center that contains multiple patron-only parking lots. A suburban fast food chain's parking lot is not.
- Otherwise, mark parkings lots where some restrictions apply (customers, patrons, visitors) as Restricted.
- Mark parking lots where parking is restricted to a specific audience (residents of an apartment parking lot, employee garage of an office complex), but the ability to see or select between them is useful to a Wazer, as Public. For example, Employee, or permit parking at an airport, or large compound, large housing developments with multiple permitted lot, etc.
- Otherwise, mark parking lots where parking is restricted to a specific audience (residents of an apartment parking lot, employee garage of an office complex) as Private.
Locking standards
Due to this major shift in editing guidelines, it is recommended that once a Parking Lot Area (PLA) has been added, that it be locked to 3 to avoid newer editors, or those not familiar with the change, from editing or deleting the PLA.
Interface - more info
Opening hours - Hours lot is open. Set open times for the lot or select each day and the All day radio button for lots open 24 hours a day / 7 days a week.
- Cars can exit when lot is closed - Check if the lot or garage does not restrict egress after the lot is considered closed.
- Cost
- Cost determination should be made based on parking lot fees for other similar and nearby lots for the same type of venue.
- Example #1: Adding / editing parking lots near an airport; terminal parking may be the most expensive at $25/day, express parking the next level down (moderate) at $15/day and remote parking the next best option at $5/day (low).
- Example #2: Hotel parking; on-site $50/day (expensive), self-parking garage at $30/day (moderate), and off-site parking at $15/day (low)
- Each lot within approximately ⅔ mile (1 km) radius should be taken into consideration for PLA cost determination where appropriate.
- Cost determination should be made based on parking lot fees for other similar and nearby lots for the same type of venue.
- Services (select services listed below)
- Reservations - Lot accepts reservations or accepts pre-paid parking passes or permits.
- Disability parking - Spaces exist for handicap parking / wheelchair accessible spaces.
- Carpool Parking - Reserved spots exist for people who carpool to the location.
- EV Charging - Lot contains a location to charge Electric Vehicles.
- Car wash - A car wash is on premises within the parking lot (some airports and other venues have amenities such as this for those parking within the lot).
- Security - On-site security for the specific lot exists
- Number of Spots
- List the most accurate number of spots within the specified parking lot area polygon.
- Contact info
- A link to the specific parking lot or vendor's site (if applicable) is permissible here.
- Phone
- The phone number for the main venue to which the parking lot belongs or to the parking lot vendor is permissible here.
Parking lot roads
Don't forget to map any necessary parking lot roads, to allow for proper navigation into and out of the parking lot. The parking lot place does not substitute roads needed for actual navigation.
Parking lot roads are not required simply because a lot qualifies for a PLA. It is OK for small lots which do not qualify for their own PLRs to still be mapped as a PLA, the two features are independent of each other. PLRs have an effect on routing which can sometimes be detrimental. While it is important to map the necessary PLRs, please follow the guidance and do not add PLRs which are not necessary.
What does not qualify as a PLA?
On-street parking
On-street parking should not be added at this time.
Gas stations
Gas stations are already drawn on the map as an area and typical usage includes parking to get gas or enter the convenience store (when present). They are therefore handled specially by the servers, and do not require an additional PLA to be drawn on top of the gas station area. However, if there is a significant parking area there which is worthy to be recommended to users who are navigating to nearby venues (e.g. a truck stop, etc.), then you may add a PLA there.
Valet only facility
Parking lots or garages accessed exclusively by valet staff, and situated away from the valet drop off point should not be added to the map. (If regular drivers are not allowed to drive up to the valet facility, and rather must drop the vehicle at a different location, and the valet drivers are the only ones driving to this facility location, then it serves no purpose being recommended ever.
In such cases, where the valet drop off is not near the stop point for the place it services, the valet drop off may be added as a PLA, and marked as valet only in the name.
If regular drivers are allowed to drop their vehicle at the valet facility, or there is mixed use of the facility where non-valet users can park as well, then a PLA should be added.