| Line 3: | Line 3: | ||
Hello, thank you for your report. I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had (insert some details like where here)? | Hello, thank you for your report. I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had (insert some details like where here)? | ||
===No Response - Close Warning=== | ===No Response - Close Warning - 5-7 Days After Initial Response=== | ||
I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week. | I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week. | ||
Revision as of 18:42, 30 January 2015
UR Boilerplate Responses
Initial Response
Hello, thank you for your report. I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had (insert some details like where here)?
No Response - Close Warning - 5-7 Days After Initial Response
I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week.
No Respone - Close
Unfortunately, without any more information I am unable to find a solution to this problem. Since there has been no response I am going to close this report. Thank you for your report, and please feel free to continue to report issues in the future.
Fixed
I have located and fixed the issue on the map that caused the error. Usually, the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!
Google Issue
The problem is caused by inaccurate data provided by Google (Waze gets most of its address locations from Google). I have asked Google to fix its database, but we have no control over how fast Google will respond. Usually, they will update in a few days, but it can be weeks or even months. I will leave this report open in the meantime. Thank you!
Auto Text Expand - Chrome Extension
This is my export from the Chrome Extension Auto Text Expand. This extension allows you to type a starter that is then expanded into the full text.
{
"@close": "Unfortunately, without any more information I am unable to find a solution to this problem. Since there has been no response I am going to close this report. Thank you for your report, and please feel free to continue to report issues in the future.",
"@fixed": "I have located and fixed the issue on the map that caused the error. Usually, the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!",
"@google": "The problem is caused by inaccurate data provided by Google (Waze gets most of its address locations from Google). I have asked Google to fix its database, but we have no control over how fast Google will respond. Usually, they will update in a few days, but it can be weeks or even months. I will leave this report open in the meantime. Thank you!",
"@init": "Hello, thank you for your report. I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had?",
"@warn": "I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week."
}