(New page: * You can [mailto:alpha@waze.com email Waze] and get a reply within one working day (allow for different time zones) * Replies may be basic but in most cases a comprehensive and complete s...) |
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* Replies may be basic but in most cases a comprehensive and complete solution | * Replies may be basic but in most cases a comprehensive and complete solution | ||
* Make sure to include your Waze username, your phone model and the Waze app version | * Make sure to include your Waze username, your phone model and the Waze app version | ||
* A [[Superpermalink]] to the area and route on the Livemap or Cartouche are often very helpful | * A [[Map_Editing#To_get_the_SuperPermalink:|Superpermalink]] to the area and route on the Livemap or Cartouche are often very helpful | ||
* Screenshots can be very useful - on the iPhone hold down the Wake and Home buttons together | * Screenshots can be very useful - on the iPhone hold down the Wake and Home buttons together | ||
* Please describe what you expect to happen, and describe what actually happened | * Please describe what you expect to happen, and describe what actually happened | ||
* Can you reproduce the problem? Can you describe the steps you took to reproduce the problem? So then Waze can reproduce the problem too, and know when it is fixed | * Can you reproduce the problem? Can you describe the steps you took to reproduce the problem? So then Waze can reproduce the problem too, and know when it is fixed | ||
Revision as of 00:19, 28 October 2010
- You can email Waze and get a reply within one working day (allow for different time zones)
- Replies may be basic but in most cases a comprehensive and complete solution
- Make sure to include your Waze username, your phone model and the Waze app version
- A Superpermalink to the area and route on the Livemap or Cartouche are often very helpful
- Screenshots can be very useful - on the iPhone hold down the Wake and Home buttons together
- Please describe what you expect to happen, and describe what actually happened
- Can you reproduce the problem? Can you describe the steps you took to reproduce the problem? So then Waze can reproduce the problem too, and know when it is fixed