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NOTE: The above video is a bit old. The "New Address" option is not on the current versions. Just enter 2##2 into the Search box at the top of the Drive To screen.
NOTE: The above video is a bit old. The "New Address" option is not on the current versions. Just enter 2##2 into the Search box at the top of the Drive To screen.


[http://www.youtube.com/watch?v=-efjsw4j38Y How to send log files using Symbian]<br/>
To send log files, open the Menu and choose Settings >> Help >> Send Logs
[http://www.youtube.com/watch?v=8eanraPdbhg How to send log files using Windows Mobile]<br/>
Click Yes to send us the logs.
[http://www.youtube.com/watch?v=JWp7KAFAtXo How to send log files using Android]<br/>
 
After sending the logs, please email us (to support@waze.com) with the date and time when the logs were sent.
We will check the cause of the crash and  fix it as soon as possible.
 
[http://www.youtube.com/watch?v=sFbwoM7yjlA How to send log files using iPhone]<br/>
[http://www.youtube.com/watch?v=sFbwoM7yjlA How to send log files using iPhone]<br/>

Revision as of 08:58, 4 December 2011


General explanation Video
NOTE: The above video is a bit old. The "New Address" option is not on the current versions. Just enter 2##2 into the Search box at the top of the Drive To screen.

To send log files, open the Menu and choose Settings >> Help >> Send Logs Click Yes to send us the logs.

After sending the logs, please email us (to support@waze.com) with the date and time when the logs were sent. We will check the cause of the crash and fix it as soon as possible.

How to send log files using iPhone