User:GeekySmurf/UR Responses

UR Boilerplate Responses

Initial Response

Hello, thank you for your report. I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had (insert some details like where here)?

No Response - Close Warning - 3-4 Days After Initial Response

I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in about a week.

No Respone - Close - 3-4 Days After Warrning

Unfortunately, without any more information I am unable to find a solution to this problem. Since there has been no response I am going to close this report. Thank you for your report, and please feel free to continue to report issues in the future.

Fixed

I have located and fixed the issue on the map that caused the error. Usually, the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!

Google Issue

The problem is caused by inaccurate data provided by Google (Waze gets most of its address locations from Google). I have asked Google to fix its database, but we have no control over how fast Google will respond. Usually, they will update in a few days, but it can be weeks or even months. I will leave this report open in the meantime. Thank you!

Auto Text Expand - Chrome Extension

This is my export from the Chrome Extension Auto Text Expand. This extension allows you to type a starter that is then expanded into the full text.

{
  "@close": "Unfortunately, without any more information I am unable to find a solution to this problem.  Since there has been no response I am going to close this report.  Thank you for your report, and please feel free to continue to report issues in the future.",
  "@fixed": "I have located and fixed the issue on the map that caused the error.  Usually, the maps update to mobile devices in a day, but sometimes a week. Thank you for your assistance improving Waze!",
  "@google": "The problem is caused by inaccurate data provided by Google (Waze gets most of its address locations from Google). I have asked Google to fix its database, but we have no control over how fast Google will respond. Usually, they will update in a few days, but it can be weeks or even months. I will leave this report open in the meantime. Thank you!",
  "@init": "Hello, thank you for your report.  I need a bit more info to resolve the issue you experienced. Can you give me some extra details on the error you had?",
  "@notmap": "We volunteer map editors can't make changes in the APP, all we can do is fix problems with the map. Your report appears to be more of an issue with the APP than the MAP. Report > Map Issue is for reporting issues with the content of the map. Try http://www.waze.com/support or http://www.waze.com/forum. ",
  "@reset": "1) Tap the Wazer icon > Settings > Advanced > Data transfer > Refresh Map Of My Area. S\n2) You can try clearing Waze's app cache in your phone's app manager. \n3) Reset the app by going to the navigation screen and type ##@resetapp in search field and hit search.",
  "@warn": "I'd love to fix the problem, but I can't figure it out without your help. Let me know if you recall anything, otherwise I will close this report in few days."
}