Waze Service Status: Difference between revisions Discussion View history

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| Internal Server Errors on 1 November. Errors creating roundabouts, adding junctions, changing road connectivity, etc. Waze HQ requests log reports here [http://www.waze.com/forum/viewtopic.php?f=10&t=6399#p47979]
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Revision as of 19:36, 1 November 2010

You may also refer to known Waze service issues on the forum

USA and Canada

Status Date Service Target Comments
Cartouche editing Normal speed Internal Server Errors on 1 November. Errors creating roundabouts, adding junctions, changing road connectivity, etc. Waze HQ requests log reports here [1]
30 October Livemap updated from Cartouche edits Every 2 days Last update was 28 October
30 October Transfer of recent routes to My Dashboard 24 hours Last update was 28 October
19 October Points update 24 hours Last update was 17 October. Waze plan to have that fixed by 2 November

Rest Of The World

Status Date Service Target Comments
Cartouche editing Normal speed Internal Server Errors on 1 November. Errors creating roundabouts, adding junctions, changing road connectivity, etc. Waze HQ requests log reports here [2]
29 October Livemap updated from Cartouche edits Every 2 days Last update was 26 October
29 October Transfer of recent routes to My Dashboard 24 hours Last update was 26 October
31 October Points update 24 hours Last update was 24 October
UK Basemap Last revisions were to May 2010, then August 2010 There is some sort of holdup

Support Email Response

Status Average response time Target response time Comments
  1 day Reply to all email in 1 working day

Cartouche Development

Status Date Service Target Comments
Restore red line roads at top zoom levels 22 October
8 October Cartouche update Monthly Current version 8.07

App Development

Status Date Service Target Comments
28 October Android app Quarterly Beta 2.0.2.6 released
21 October Blackberry app Quarterly Beta 2.1 released
28 September iPhone app Quarterly 2.0.1 released
27 September Symbian app Quarterly 2.0 released
27 September Windows Mobile app Quarterly 2.0 released