Waze Service Status: Difference between revisions Discussion View history

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The web page [http://status.waze.com/ Waze Status] provides the most current updates from the Waze development team on the status of the North America and International servers. Check this link above if you find any issues or problems with your points being updated, map edits not yet appearing, the client application not operating as expected, etc., to see if there are already known reasons for the issue.
You may also refer to [http://www.waze.com/forum/viewtopic.php?f=18&t=4789 known Waze service issues] on the forum
 
==USA and Canada==
{| border=1
|-
! Status
! Date
! Service
! Target
! Comments
|-
! style="background:orange" |
|
| Cartouche editing
| Normal speed
| Internal Server Errors on 1 November. Errors creating roundabouts, adding junctions, changing road connectivity, etc. Waze HQ requests log reports here [http://www.waze.com/forum/viewtopic.php?f=10&t=6399#p47979]
|-
! style="background:green" |
| 30 October
| Livemap updated from Cartouche edits
| Every 2 days
| Last update was 28 October
|-
! style="background:orange" |
| 30 October
| Transfer of recent routes to [[My Dashboard]]
| 24 hours
| Last update was 28 October
|-
! style="background:red" |
| 19 October
| Points update
| 24 hours
| Last update was 17 October. Waze plan to have that fixed by 2 November
|}
 
==Rest Of The World==
{| border=1
|-
! Status
! Date
! Service
! Target
! Comments
|-
! style="background:orange" |
|
| Cartouche editing
| Normal speed
| Internal Server Errors on 1 November. Errors creating roundabouts, adding junctions, changing road connectivity, etc. Waze HQ requests log reports here [http://www.waze.com/forum/viewtopic.php?f=10&t=6399#p47979]
|-
! style="background:green" |
| 29 October
| Livemap updated from Cartouche edits
| Every 2 days
| Last update was 26 October
|-
! style="background:orange" |
| 29 October
| Transfer of recent routes to [[My Dashboard]]
| 24 hours
| Last update was 26 October
|-
! style="background:orange" |
| 31 October
| Points update
| 24 hours
| Last update was 24 October
|-
! style="background:red" |
|
| UK Basemap
| Last revisions were to May 2010, then August 2010
| There is some sort of holdup
|}
 
==Support Email Response==
{| border=1
|-
! Status
! Average response time
! Target response time
! Comments
|-
! style="background:green" | &nbsp;
| 1 day
| Reply to all email in 1 working day
|
|}
 
==Cartouche Development==
{| border=1
|-
! Status
! Date
! Service
! Target
! Comments
|-
! style="background:red" |
|
| Restore red line roads at top zoom levels
| 22 October
|
|-
! style="background:green" |
| 8 October
| Cartouche update
| Monthly
| Current version 8.07
|}
 
==App Development==
{| border=1
|-
! Status
! Date
! Service
! Target
! Comments
|-
! style="background:green" |
| 28 October
| Android app
| Quarterly
| Beta 2.0.2.6 released
|-
! style="background:green" |
| 21 October
| Blackberry app
| Quarterly
| Beta 2.1 released
|-
! style="background:green" |
| 28 September
| iPhone app
| Quarterly
| 2.0.1 released
|-
! style="background:green" |
| 27 September
| Symbian app
| Quarterly
| 2.0 released
|-
! style="background:green" |
| 27 September
| Windows Mobile app
| Quarterly
| 2.0 released
|}
 
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Latest revision as of 00:53, 22 May 2017

The web page Waze Status provides the most current updates from the Waze development team on the status of the North America and International servers. Check this link above if you find any issues or problems with your points being updated, map edits not yet appearing, the client application not operating as expected, etc., to see if there are already known reasons for the issue.