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Check the server status and major service issues

Waze for your country

For instructions on editing the map in your country and help in using Waze, in your language, choose from:

You can use your language skills to help make Waze better

About Waze

Getting started

If you have problems, try and find your own solution or ask the community for help:

If all else fails, you can email Waze with your problem

You can make Waze even better

You can make Waze better for yourself and everyone else

Problems, bugs and limitations

Waze is a fun and sophisticated navigation app. In most developed countries Waze provides superior navigation information over commercial GPS applications. Like any developing application, there are issues and complications that are being worked to resolve. Many of them are cosmetic and do not prevent a fully gratifying experience when using Waze.

Temporary issues are tracked in the official Waze server status and issues page.

Note that Waze Bugzilla, a tool previously used for bug reporting, is no longer in use. The Waze community used to report and tracks bugs and problems in the Bugzilla application. At the time, it was the best place to identify any currently known issues. There is no official replacement for Bugzilla.

Some of the more common issues include:

  • Routing distance is limited to about 1,000 miles (1600 km) distance. To route to longer distances, select a point between your origin and destination less than this limit.
  • When you request a route the client device app assumes you are continuing in the same direction you last traveled. This is often desirable, but can lead to unnecessarily longer routes when you have a choice of direction from your starting position. If you start driving the other direction, it will recalculate the route.
  • Issues and limitations on your supported model smartphone
  • Odd routing: Waze has been known to make short detours. In these situation, Waze instructs the driver to turn off a road, only to have the driver immediately return to it. Ostensibly, this shortens the route, but it produces routes that many drivers consider unreasonable, and the time savings are often dubious. Editors can often work around this using the Detour prevention mechanisms.


Development plans and priorities

Waze is growing fast in features and popularity. This is not a complete list of development areas, but should reassure you that Waze is aware of your concerns and is working to make things better.

Current development focus includes:

  • Upgrading the worldwide infrastructure to allow Waze to support the growing number of users while making the service more reliable
  • Bug fixing
  • Integrating features to generate revenue for Waze
  • Releasing feature equal clients for Android and iOS
  • Adding the ability to search for location by UK postcodes
  • Supporting correct routing of authorized veichles on Carpool, HOV, Transit lanes
  • Implementing a web interface to allow editors to immediately close streets for a specified period.

Recently completed:

  • Upgrading the World servers, which has increased the reliability and speed of editing maps
  • Improved the routing in areas of Private Roads and Parking Lot roads
  • ASR (Automated Speech recognition)
  • TTS (Text to Speech voice guided turn-by-turn instructions that announce the street names for upcoming turns) in multiple languages
  • Gas price integration
  • POI category search
  • Toll Road avoidance
  • Time of day turn restrictions
  • Time of day road directionality changes
  • Implementing road blocks and road closures


Have fun going your own Waze

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