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* '''Read''' the [[FAQ|answers to Frequently Asked Questions (FAQ)]] and a [[glossary]] of terms | * '''Read''' the [[FAQ|answers to Frequently Asked Questions (FAQ)]] and a [[glossary]] of terms | ||
* '''Participate''' in the [[Discussion Forums|announcements and discussion forums]] | * '''Participate''' in the [[Discussion Forums|announcements and discussion forums]] | ||
If you have problems, try and find your own solution or ask the community for help: | |||
* Use the Wiki - there is a search box just to the left | |||
* Use the [[Discussion Forums]] | |||
If all else fails, you can [mailto:alpha@waze.com email Waze]. They promise the email won't get lost and that you will get a reply within one working day (allow for different time zones). Replies may be basic but in most cases a comprehensive and complete solution. | |||
Revision as of 00:04, 28 October 2010
- Get the free Waze app for your supported smartphone
- Read the User Manual
- Get help when you have Waze running but the map shows few or no roads, or streets with no names, or you travel to an unmapped area
- Understand the timing of updates, including when you can edit roads you have driven on
- Guidelines
- Please do not edit the map until you have read best map editing practice and map editing
- Please do not turn on recording a new road unless you are about to drive on to a road that is not already on the map
- Use the My Dashboard section on the Waze website
- Read the answers to Frequently Asked Questions (FAQ) and a glossary of terms
- Participate in the announcements and discussion forums
If you have problems, try and find your own solution or ask the community for help:
- Use the Wiki - there is a search box just to the left
- Use the Discussion Forums
If all else fails, you can email Waze. They promise the email won't get lost and that you will get a reply within one working day (allow for different time zones). Replies may be basic but in most cases a comprehensive and complete solution.