You may also refer to known Waze service issues on the forum
USA and Canada
Status | Date | Service | Target | Comments |
---|---|---|---|---|
Cartouche editing | Normal speed | |||
30 October | Livemap updated from Cartouche edits | Every 2 days | Last update was 28 October | |
30 October | Transfer of recent routes to My Dashboard | 24 hours | Last update was 28 October | |
19 October | Points update | 24 hours | Last update was 17 October. Waze plan to have that fixed by 2 November |
Rest Of The World
Status | Date | Service | Target | Comments |
---|---|---|---|---|
Cartouche editing | Normal speed | Major delays on 19 October due to a locked process on the server | ||
29 October | Livemap updated from Cartouche edits | Every 2 days | Last update was 26 October | |
29 October | Transfer of recent routes to My Dashboard | 24 hours | Last update was 26 October | |
31 October | Points update | 24 hours | Last update was 24 October | |
UK Basemap | Last revisions were to May 2010, then August 2010 | There is some sort of holdup |
Support Email Response
Average response time | Target response time | Comments | |
---|---|---|---|
1 day | Reply to all email in 1 working day |
Cartouche Development
Status | Date | Service | Target | Comments |
---|---|---|---|---|
Restore red line roads at top zoom levels | 22 October | |||
8 October | Cartouche update | Monthly | Current version 8.07 |
App Development
Status | Date | Service | Target | Comments |
---|---|---|---|---|
27 October | Android app | Quarterly | Beta 2.0.2.5 released | |
21 October | Blackberry app | Quarterly | Beta 2.1 released | |
28 September | iPhone app | Quarterly | 2.0.1 released | |
27 September | Symbian app | Quarterly | 2.0 released | |
27 September | Windows Mobile app | Quarterly | 2.0 released |