Whatever the reason, Waze users should not be routed without warning to places that are not open for normal business. However, because Waze includes third-party results in searches for places, without a linked Waze place, users may end up navigating to a third-party result with no way of knowing that the place is not open or does not even exist. Therefore, after confirming that a place is not open for business due to any of the above reasons, the following procedures should be used:
| Process Steps | Permanently Closed | Temporarily Closed | Under Construction | ||
|---|---|---|---|---|---|
| 1 | Search in the Waze app for the name and location of the place. | ||||
| 2 | WME search returns: | only a Waze place: | delete the place and stop. | continue to the next step. | |
| third-party place(s): | create Waze place (if not already present) and continue to the next step. | ||||
| 3 | Add at the end of the name: | (Permanently Closed) | (Closed until [date]) | (Opens [date]) | |
| 4 | Add a note in the description: | Reported closed [date] | Reported closed [date], reopens [date] | Opens [date] | |
| 5 | Ensure the applicable third-party place(s) linked to the Waze place. | ||||
| 6 | Change the open hours to one min/week at a time least likely to be viewed, such as 3:00-3:01 Monday morning. | ||||
| 7 | Submit third-party change. | Submit a correction, if possible, to the third-party source to show that the place is closed. | Submit a correction, if possible, to the third-party source and wait until reopening. | Wait until opening. | |
| 8 | Final cleanup. | Delete the Waze place after the third-party place no longer appears in search results. | Change the place back to normal after reopening. | Change the place to normal after opening. | |