Revision as of 20:42, 2 November 2010 by Waynemcdougall (talk | contribs)
You may also refer to known Waze service issues on the forum
USA and Canada
| Status | Date | Service | Target | Comments |
|---|---|---|---|---|
| 2 november | Cartouche editing | Normal speed and no errors | Upgrade completed and all features should now work properly with no permission errors or internal server errors. Leaving this as orange until we verify that it is working properly. Please update the forum for any further issues. http://www.waze.com/forum/viewtopic.php?f=10&t=6399&p=48110#p48110 | |
| 30 October | Livemap updated from Cartouche edits | Every 2 days | Last update was 28 October | |
| 30 October | Transfer of recent routes to My Dashboard | 24 hours | Last update was 28 October | |
| July | GPS points transferred to Cartouche | 24 hours | Disabled for server performance reasons, pending a server upgrade | |
| 19 October | Points update | 24 hours | Last update was 17 October. Waze plan to have that fixed by 2 November |
Rest Of The World
| Status | Date | Service | Target | Comments |
|---|---|---|---|---|
| Connection to waze service | Server downtime (world.waze.com) | Servers are stable again. There shouldn't be any more performance issues. | ||
| 2 November | Cartouche editing | Normal speed and no errors | Upgrade completed and all features should now work properly with no permission errors or internal server errors. Leaving this as orange until we verify that it is working properly. Please update the forum for any further issues. http://www.waze.com/forum/viewtopic.php?f=10&t=6399&p=48110#p48110 | |
| 29 October | Livemap updated from Cartouche edits | Every 2 days | Last update was 26 October | |
| 29 October | Transfer of recent routes to My Dashboard | 24 hours | Last update was 26 October | |
| GPS points transferred to Cartouche | 24 hours | Working normally | ||
| 31 October | Points update | 24 hours | Last update was 24 October | |
| UK Basemap | Last revisions were to May 2010, then August 2010 | There is some sort of holdup |
Support Email Response
| Status | Average response time | Target response time | Comments |
|---|---|---|---|
| 1 day | Reply to all email in 1 working day |
Cartouche Development
| Status | Date | Service | Target | Comments |
|---|---|---|---|---|
| Restore red line roads at top zoom levels | 22 October | |||
| 8 October | Cartouche update | Monthly | Current version 8.07 |
App Development
| Status | Date | Service | Target | Comments |
|---|---|---|---|---|
| 3 November | Android app | Quarterly | Beta 2.0.2.7 released | |
| 21 October | Blackberry app | Quarterly | Beta 2.1 released | |
| 28 September | iPhone app | Quarterly | 2.0.1 released | |
| 27 September | Symbian app | Quarterly | 2.0 released | |
| 27 September | Windows Mobile app | Quarterly | 2.0 released |