Closed
There are various reasons that a place may not be open for normal business in the long term:
- It may be permanently closed or moved away.
- It may be under long-term renovation or equipment overhaul, as is sometimes the case with shopping malls, hotels and gas stations.
- It may still be under construction but already well known, as is the case with some large destination stores and attractions.
Whatever the reason, Waze users should not be routed without warning to places that are not open for normal business. However, because Waze includes third-party results in searches for places, without a linked Waze place, users may end up navigating to a third-party result with no way of knowing that the place is not open or does not even exist. In the United States, the only external source that provides places searchable in Waze is Google Maps. Therefore, after confirming that a place is not open for business due to any of the above reasons, the following procedures should be used:
| General Process Steps | Specific Process Steps | ||||
|---|---|---|---|---|---|
| Permanently Closed | Temporarily Closed | Under Construction | |||
| 1 | Select the place in WME, or create it if it only exists in Google Maps, and add all relevant external provider links. | << | << | << | |
| 2 | Check each external provider link in Google Maps. If your place is linked to: | a: Nothing, or only places marked permanently closed: | Delete the place and stop. | Continue to the next step. | |
| b: Google Maps places that aren't marked permanently closed: | Continue to the next step. | ||||
| 3 | Add at the end of the name: | (permanently closed) | (closed until [date]) | (opens [date]) | |
| 4 | Add a note in the description: | Reported closed [date] | Reported closed [date], reopens [date] | Opens [date] | |
| 6 | Change the open hours to one min/week at a time least likely to be viewed, such as 02:59-03:00, Monday (start - stop times can't be same hour). | << | << | << | |
| 7 | Submit third-party change (such as marking the place closed in Google Maps). | Submit a correction, if possible, to the third-party source to show that the place is closed. | Submit a correction, if possible, to the third-party source and wait until reopening. | Wait until opening. | |
| 8 | Final cleanup. | Delete the Waze place after the third-party place no longer appears in search results in the app. | Change the place back to normal after reopening. | Change the place to normal after opening. | |