Places

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Places is the Waze Point of Interest (POI) system. Places supports two types of POIs: Point and Area.

Point Places create app-searchable POIs with limited rendering on the user's client display. The Point Place may be used for many destinations subject to the table of Place categories and types, but becomes especially useful in situations where the other POI search engines accessed by Waze do not list a desired destination.

Area Places serve all the functions of Point Places while providing additional visual orientation cues on the user's client display. Because of their increased visibility and the resulting potential for map clutter, Area Places are easily overused. In principle, if a location is not distinctive and significant enough to orient drivers, it should not be marked with an Area Place. This principle guided the determination of Point vs. Area in the table of Place categories and types. Exceptions include gas stations, which receive special handling.

Some of the guidance for Places may have specific localized adjustments for your local area. Be sure to familiarize yourself with these differences through the Local vs national guidance page.

Point Place

The Point type of Place is rendered with the following icons:

Standard Point marker

Selected Point marker

Changed Point marker

Point Place with pending update

Point Location Details

• The Point marker for a Place should be located on or nearest to the segment to which the driver should be navigated. The Point Marker is the stop point.

Area Place

The Area type of Place is rendered as a polygon. Just like a segment, you can adjust the shape by using the geometry handles. All Area Places in the editor show in pink when not selected and blue-green when selected:

Area Location Details

• The Area type has a target which is the navigation stop point.
• The target stop point can be moved anywhere within the shape and also a short distance outside the actual Area shape
• The stop point target should be placed on or nearest to the segment to which the driver should be navigated.

Area Place size

Some locations that qualify for an Area Place may involve one or more structures as well as open space, roads, and parking. In such cases, particularly if these components form a unified complex or campus with an overall identity, the boundaries of the Area Place should encompass the entire property (i.e., "mapped to the fence line"). This ensures that clients render and label the Area Place with the correct significance when viewed with reduced zoom.

Other qualifying Area Places whose property lines are substantially identical with a single destination structure may be drawn, if desired, to approximate the structure's outline or footprint.

The Gas Station and Parking Lot categories of Area Place suppress automated detection of Map Problems and should always be mapped at least to the extent of the drivable area (see Places/Parking lot for more detail on the Parking-Lot Area Place).

Area Places overlap

In some cases an extensive Area Place may contain within it locations that would themselves qualify as Area Places; for example, different medical buildings within a hospital campus or separate malls within a large shopping complex. As of this writing, however, the Waze client renders only the names of subset Area Places and does not show visible boundaries for them. Users therefore cannot visually distinguish Area Places subset within other Area Places.  The subset Area-Place text labels appear, but they "float" amidst an undifferentiated colored background.

Future versions of the Waze client may render overlapping Area Places more usefully. In anticipation of this, qualifying Area Places may be drawn subset within others.  It may be a better approach for the time being to use Point Places for the components of a larger Area Place, unless it is essential that the subset Place names be visible in the current version of the Waze client. If overlapping Area Places do render more usefully in the future, qualifying Point Places may be converted to Area Places at that time.

Client rendering of Places

Most area Places will render in the Waze app and Live map as a shaded area. Extremely small area Places will not appear at all, even at maximum zoom.

Point Places are not rendered in the Live map, or Client Devices, but are searchable within the app. By default, a Waze Place search result should supersede others, even in the autofill list.

Setting the stop point for a Place

Point placement

Point Place marker placed at the front door of a business.

The Point Place is to be placed on or nearest to the segment to which the driver should be navigated. The Waze routing server will navigate the Wazer onto the segment which is physically closest to where the point is placed. The Point Marker is the stop point. Typically, if the Place is inside a building, the marker should be located at or near the location's front door. Think: where would a car stop to drop someone off for this location.

Moving a Point Place

To move a point Place, first click on the Place icon, which will turn into . Now you can click and drag the Place to the correct location.

Point placement examples

Some Examples

• A building with one Point Place:
  • If there is only one door, place it at that door.
  • If there are multiple doors on the same façade, (like a supermarket,) place it at the point equidistant from and collinear with the two front doors.
  • If there are multiple doors on different façades, (like some mall anchor stores,) if there's no "obvious" front door, place it either at the door facing the largest parking lot, or at the door facing the street on which the street address for that location is.
• A single building with multiple Point Places within:
  • At a strip mall, the "front door" language can still be followed.
  • At a larger mall, put the markers as close as possible to the actual location of the store. This way the user can get an idea where to go, and the routing server can pick the parking lot road actually nearest to that store.
    The caveat is you should use this rule only as long as that doesn't put the point closest to a segment from which the site cannot be accessed. For example if the store is in the back of building, and that would put the point closer to a road segment running behind the building which is not part of the parking lot, then use the front door rule. Otherwise people will be routed to the road behind the building with no way to access the store.
  • Office buildings are a bit tougher, for the caveat just mentioned above. For such an office downtown, people should be led to the front door of the building, since that's the point through which all these offices are actually accessed, and where the car would stop.

Area placement

The icon is the adjustable stop point for Area Places.

Here is an example of an Area (a large park in this case) which has an entry road on the east side. The second image is zoomed in on the target to show how this type of Area should have its navigation stop point set.

Wme park place large.png

Wme park place zoom target.png

Area stop point distance limit

When you drag an area Place stop point, the stop point is limited to within the black border. You will not be allowed to move the stop point outside of the boundary.

If you move an Area and the stop point then falls outside of the boundary, you will get an error on save. Move the stop point and then save.

Moving an Area Place

An area Place can be moved without altering its shape by selecting the Place first by clicking on it. Then, click and drag the move handle icon .

BEWARE: You can also (accidentally) drag an area by clicking and dragging anywhere within the area Place.

Place details

Every Place, whether Point or Area, should have as much detail completed as possible. This includes a name, proper categorization, and full street address, city and state. If any Place does not have a City or Street, check the None checkbox.

General tab

The General tab for a Place is where you complete all of the basic information: categories, name, description, gas brand, residential/public, hours of operation, country, state, city, street and house number.

BEWARE: Do not use the Description field for notes to other editors. This field is visible in the Waze app, and should only contain details pertinent to the Place itself.

Here is an example of a Gas Station Area with its details completed:

Place Details

More Info tab

In the More Info tab is additional helpful information for the Place. Here you will add phone number, website, and additional services:

Place More Info

Services

Services help users decide if they should drive to a particular place. Here are descriptions of available services. Waze uses the same set of services for every place type. The service checkbox only has two states, 'yes' or 'no answered', thus there is no way to determine if a place either does not have a service or an editor hasn't added one yet.

Valet service The place has valet parking whereby drivers can valet their car, leaving it with an attendant who will park it for them. These services could be free or fee-based.

Drive-through The place has a drive-through window, which serves food or other items via window that allows the driver not to leave their vehicle. Restaurants, banks, and pharmacies often have drive-through windows.

Wi-Fi The place has free Wi-Fi available for customers. Wi-Fi can be completely open, or accessible with a password that the place operator supplies the user.

Restrooms The place has public restrooms where customers can use a toilet.

Accepts credit cards The place accepts any type of credit card for payment of goods or services. At this time Waze does not differentiate between credit card types.

Reservations The place accepts reservations, i.e. a reserved time for dining in the place.

Outdoor seating The place allows diners to eat outside, weather permitting. Outdoor seating may be on the curb, sidewalk, or in a fenced in area on the premises.

Air conditioning The place has air conditioning, to cool and dehydrate the air when the ambient temperature considered to be warm or hot. This may be possible to infer by looking for air conditioning condensers or chillers on roofs or near buildings on aerial photography within the Waze Map Editor.

Parking for customers The place has parking for customers where they can leave their car, which could be free or for a fee, where the customer parks their own car and walks to the place.

Deliveries At this time this service is unclear. It could mean that the place either accepts deliveries, e.g. from UPS or FedEx, or makes deliveries of food or products to the customer, within a certain range.

Photos tab

Any photos which drivers have added to a Place will appear in the Photos tab. In WME, we can only review and delete photos. Photos can only be uploaded from the Waze app. Click on a picture to view a larger version.

Place Photos

Determining Acceptable Photos

Defining exactly what is an acceptable photo is difficult because the huge variation in destinations. In general terms, the pictures of Places should be such that a driver could use the picture to help determine exactly which destination is the correct one. The system will try to show the arriving user the most relevant photo from their direction of arrival, time of day, etc.

Take great care to make a well thought-out decision to delete a photo. Once a photo is deleted, it cannot be recovered. Delete only if the photo really is unclear, not helpful and/or inappropriate.

The following are meant as guidelines both for the editor and for users taking pictures. Photos should:

• Show the exterior of the Place
• Be clear (not blurry, through rain-covered/dirty windows, not from moving vehicles/trains, etc)
• Be well lit
• Help differentiate the Place location from nearby Places

Photos could include images of, but not necessarily limited to:

• Door of store
• Front of Place with signage
• An image of the front/side of Place (angled) to exemplify the correct building
• Streetside signage of the Place
• Daylight images
• Night or evening images, as long as the image is clear and helps the driver identify the Place

Photos should not show:

• People's faces - any photo with a fully identifiable face should be removed, or not approved
• Car license plates - any photo with a fully identifiable license plate should be removed, or not approved
• Anything which allows a viewer to tie a person to a specific location

Deleting a Place photo

Take great care to make a well thought-out decision to delete a photo. Once a photo is deleted, it cannot be recovered. Delete only if the photo really is unclear, not helpful and/or inappropriate.

Any improper or inappropriate photos should be removed. Hover the mouse over a picture in the Place Photos tab, and click the X which appears at the top right of the photo.

Place Updates (Moderation)

The Places updates layer will display Places with updates pending. When an untrusted driver submits a new Place or an update to an existing Place, these go into a type of moderation status. The Place update marker shown to the left display to let you know, similar to an Update Request, the location of a pending Place update.

Area with update marker

• The Place update markers will only appear if you have the "Place updates" layer enabled.
• Point Places with pending updates will display with the icon even when the "Place updates" layer is disabled.
• With the Place updates layer enabled, an Area Place will display with an update marker at its center.

New Place

When you click on the Place update marker, you will be presented with a panel which details the updates the Wazer has submitted. The exact content of the panel will differ depending on the type and amount of information input by the end user using the Waze app.

• When you click on any Place which has a pending update, the following message will appear in the left tabs area of the editor screen. Clicking on it will display the update details just the same as clickig on the Place update marker.

Very long full Place update

Accept or reject?

The job of the Waze editor is to accept or reject updates sent by users from the Waze app. The general guideline to use to determine whether to Accept the update is,

"Is the majority of information provided in the update correct?"

A Place update, if the user completes ALL the information, can be extremely long (expand thumbnail to the right).

Even if some of the data is incorrect, or the photo included in the update improper and unhelpful to drivers, the editor can still remove the photo or update/delete the incorrect information after accepting the update. It is better, faster, and more honest to accept the good information from the driver, and fix the problems, rather than rejecting the entire update and filling in the info yourself.

Duplicate Places

When a user submits an update for a Place, but does not, or cannot, choose an existing Place in the app, it will show in the Waze Map Editor as a New Place. It could also happen that two users report a new Place at the same moment which results in two New Places.

At this time, there is no "merge updates" or "merge Places" functionality in the editor. You may have to manually copy new/updated information from the Place update to the existing Place. You cannot copy/move photos.

When you find a Place update which would duplicate an existing Place, or two New Place updates which are for the same place, if

• The Place update contains more than just a photo, and
• The Place update provides useful, updated information

Please follow these steps:

1. Accept the update
2. Save
3. Copy updated valuable information from the newly created Place to the previously-existing Place
4. Delete the Place just added from the Acceptance in step 1.

If the criteria cannot be met, then Reject the Place update.

Place update FAQs

Who can moderate places?

Users with Level 2 and higher can moderate within their editing areas.

What requires moderation?

• For new places: every new place which is created by a level 1 editor which is untrusted requires an approval by a level 2+ editor.
• For place updates: every update which is done for a place which is locked above the user’s level will require a moderation by a sufficiently ranked user.
• Flagged (Reported Problem): all flags (for potentially problematic images or places) need to be moderated by a level 2+ editor.

What is a trusted user?

Once some contributions by the same user have been reviewed positively by a moderator, we consider that user trusted. He can now add new places directly without any moderation. Updates to existing places are still pending a review if these places are locked.

What kind of places should we approve?

Almost anything which represents a real place should probably be approved. If a Waze user would ever make benefit from knowing that this place exists, it’s worth it. Exceptions are places which include private user information, inappropriate content, or otherwise irrelevant.

If at least some of the details of a place are correct, you are encouraged to approve it and then edit it accordingly.

What kind of photos should we approve?

Any photo which helps the user understand what this place is like is great. Outside pictures are even better, and we have a system that will try to show the arriving user the most relevant photo from his direction of arrival, time of day, etc. Inappropriate pictures or pictures which are not related to the place should be rejected.

Please remember - rejecting both places and photos will prevent the reporting user from getting points and might even get him blocked.

Can I partially reject an update?

Currently not. If a suggestion is only partially correct, it is recommended to approve it, save, and then edit the place to correct the wrong information.

Can I move a photo from one Place to another?

No. This function is not available in the editor

Can I move or merge any data from a duplicate Place update to an existing Place?

No. You will have to manually copy over updated information.

Can a user become blocked from adding new places?

Every user (trusted or not) can become blacklisted and banned from adding places once they have tried adding a certain amount of places or updates which have been rejected. We also track places that have been flagged and removed - if we see a pattern where a certain user created many of these, he might be blacklisted.

Who gets the points for the new places created after an approval?

Users do not get points for pending places and updates - only when a moderator approved the suggestion the user gets the points for his contribution. The moderation action itself (either a rejection or an approval) grants the moderating user with an edit point.

Do we get points for creating places from the client?

We grant the exact same number of points for the same edit whether it’s done from the client or the web editor.

Advertisers

Some places can belong to one of Waze’s advertising partners. These places will be locked for community editing for the duration of the campaign, but editors can still suggest edits - the Waze ad operations team will review and consider all suggestions to these locked places.

What is the Residential setting? Private and public places

Our main goal in this project is to improve the data our users can get about public places. Since adding places is fun and can be even somewhat addictive, we figured our users might want to add private places (their home, for instance) as well. We want to provide an outlet for that, so that we can avoid having private places wrongly listed as public.

Private places will not be searchable, and we will not expose the identity of whoever created them or attached pictures to them. We will be using the pictures and exact locations to improve our house numbers database and show photos to people driving explicitly to that address.

The different attributes of a place

Most place attributes are quite self explanatory. However, here are some points to consider:

Categories

We chose about 120 categories based on what Waze users currently search for. We aimed to have them as wide as possible, and we understand there might be a lot of places without an exact suitable category. For these places, please use the categories that could contain the category they’re in.

Private / public

Public places can be turned into private places, but private places cannot be turned into public places. Use this to convert places mistakenly labeled as public into private. Private places only contain photos and an exact address, without all the other properties of a place.

Area-Point combinations

There are some situations where it will be appropriate to mix both Area and Point Places. For example, shopping centers and shopping malls where the mall itself could be considered a navigation destination, but there are also individual stores which are also valid for being marked.

A simple shopping center, when mapped in this manner, would look like this:

Combination naming

When naming Point Places which are contained within an Area Place in this way, it may be desirable to include the Area's name in the separate Point Place names. If this is desirable, name the Point Places with the specific name first, followed by a hyphen, followed by the Area name, as such:

Point Specific Name - Area General Name

For example, "Yulman Stadium - Tulane University" or "Apple Store - Lakeside Shopping Center". There are two exceptions: airport Point Places, and emergency rooms.

Multiple categories

• A Place can be assigned to multiple categories
• The Primary Category for a Place must be the first one you enter
• The Primary Category is displayed in a darker shade of blue than the others
• The Primary Category is used to determine whether to use a Point or Area for the Place

When to use Area or Point

Here is the global guidance on selecting Area or Point for Places in the Waze Map Editor.

The Primary Category for a Place is used to determine whether to use a Point or Area.

Parent	Category	Type	Comments
Car Services	Car Wash	Point
Car Services	Charging Station	Point
Car Services	Garage / Automotive Shop	Point
Car Services	Gas Station	Area	Many gas stations also have convenience stores and ATMs. Remember to use "Gas Station" as the primary category and the add any others which are relevant.
Car Services	Parking Lot	Both	There are very few parking lots which should be mapped at all. Please see the Places/Parking lot article.
Transportation	Airport	Area	Special-handling
Transportation	Bridge	Area
Transportation	Bus Station	Point
Transportation	Ferry Pier	Point
Transportation	Junction / Interchange	Area
Transportation	Seaport / Marina / Harbor	Area	Size-dependent.
Transportation	Subway Station	Point
Transportation	Taxi Station	Point
Transportation	Train Station	Point
Transportation	Tunnel	Area
Professional and public	Cemetery	Area
Professional and public	City Hall	Point
Professional and public	College / University	Area
Professional and public	Conventions / Event Center	Area	Size-dependent
Professional and public	Courthouse	Point
Professional and public	Embassy / Consulate	Area
Professional and public	Factory / Industrial	Both	Size-dependent
Professional and public	Fire Department	Area
Professional and public	Government	Point
Professional and public	Hospital / Medical Care	Area	Emergency Rooms should use this category, ERs encompassed in a hospital Place Area should be Points
Professional and public	Information Point	Point
Professional and public	Kindergarten	Point
Professional and public	Library	Point
Professional and public	Military	Area
Professional and public	Offices	Both	Size-dependent
Professional and public	Organization or Association	Point
Professional and public	Police Station	Area
Professional and public	Prison / Correctional Facility	Area
Professional and public	Post Office	Point
Professional and public	Religious Center	Point
Professional and public	School	Area
Shopping and services	Arts & Crafts	Point
Shopping and services	ATM	Point
Shopping and services	Bank / Financial	Point
Shopping and services	Bookstore	Point
Shopping and services	Car Dealership	Point	Size-dependent
Shopping and services	Car Rental	Point
Shopping and services	Convenience Store	Point
Shopping and services	Currency Exchange	Point
Shopping and services	Department Store	Point
Shopping and services	Electronics	Point
Shopping and services	Fashion and Clothing	Point
Shopping and services	Flowers	Point
Shopping and services	Furniture / Home Store	Point
Shopping and services	Gifts	Point
Shopping and services	Gym / Fitness	Point
Shopping and services	Hardware Store	Point
Shopping and services	Jewelry	Point
Shopping and services	Laundry / Dry Cleaning	Point
Shopping and services	Market	Point
Shopping and services	Music Store	Point
Shopping and services	Personal Care	Point
Shopping and services	Pet Store / Veterinarian	Point
Shopping and services	Pharmacy	Point
Shopping and services	Photography	Point
Shopping and services	Shopping Center	Area
Shopping and services	Sporting Goods	Point
Shopping and services	Supermarket / Grocery	Point	Standalone could be an Area, but a Point if it is part of larger shopping mall/center.
Shopping and services	Swimming Pool	Point
Shopping and services	Toy Store	Point
Shopping and services	Travel Agency	Point
Food and drink	Bakery	Point
Food and drink	Bar	Point
Food and drink	Coffee shop	Point
Food and drink	Dessert	Point
Food and drink	Fast Food	Point
Food and drink	Food Court	Point
Food and drink	Ice Cream	Point
Food and drink	Restaurant	Point
Culture & entertainment	Art Gallery	Point
Culture & entertainment	Casino	Area	Large hotel-casinos perhaps could be Area Places.
Culture & entertainment	Club	Point
Culture & entertainment	Game Club	Point
Culture & entertainment	Movie Theater	Point
Culture & entertainment	Museum	Point
Culture & entertainment	Music Venue	Point
Culture & entertainment	Performing Arts Venue	Point
Culture & entertainment	Racing Track	Area
Culture & entertainment	Stadium / Arena	Area
Culture & entertainment	Theme Park	Area
Culture & entertainment	Theater	Point
Culture & entertainment	Tourist Attraction / Historic Site	Point	Size-dependent
Culture & entertainment	Zoo / Aquarium	Area	Size-dependent
Other	Construction Site	Area	Not necessary to be mapped.
Lodging	Bed & Breakfast	Point
Lodging	Camping / Trailer Park	Area	Size-dependent
Lodging	Cottage / Cabin	Point
Lodging	Hostel	Point
Lodging	Hotel	Point
Outdoors	Beach	Area
Outdoors	Golf Course	Area
Outdoors	Park	Area
Outdoors	Playground	Point
Outdoors	Plaza	Point
Outdoors	Promenade	Point	Unsure about mapping these at all
Outdoors	Scenic Lookout / Viewpoint	Point
Outdoors	Ski Area	Area
Outdoors	Sports Court	Point
Natural features	Farm	NONE
Natural features	Forest / Grove	Area	Only map official state/national forests, not every stand of trees.
Natural features	Island	Area
Natural features	River / Stream	Area	Use only if water itself is visually obvious to drivers on nearby roads. Do not remap features already present in the built-in Waze water layer unless that layer is incomplete or inaccurate. Map only the typical extent of visible water, not adjacent open space, greenbelt, culvert, meadows, or flood plain. If the river/stream is too narrow to map conveniently with an Area Place, it should not be mapped at all.
Natural features	Sea / Lake / Pond	Area	Use only if water itself is visually obvious to drivers on nearby roads. Do not remap features already present in the built-in Waze water layer unless that layer is incomplete or inaccurate. Map only the typical extent of visible water, not adjacent beaches or land. If the feature is too small to map conveniently with an Area Place, it should not be mapped at all.

Parking Lot

The Parking Lot Place marks a well-defined area constructed for off-street public parking, including parking structures and garages as well as at-grade lots. There are many elements that must be considered before deciding to map a parking lot. The details are covered in Places/Parking lot.