Waze Service Status: Difference between revisions View history

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|-
|-
! style="background:green" |  
! style="background:green" |  
| 28 October
| 30 October
| Livemap updated from Cartouche edits
| Livemap updated from Cartouche edits
| Every 2 days
| Every 2 days
| Last update was 27 October
| Last update was 28 October
|-
|-
! style="background:orange" |  
! style="background:orange" |  
| 25 October
| 30 October
| Transfer of recent routes to [[My Dashboard]]
| Transfer of recent routes to [[My Dashboard]]
| 24 hours
| 24 hours
| Last update was 19 October
| Last update was 28 October
|-
|-
! style="background:orange" |  
! style="background:red" |  
| 26 October
| 19 October
| Points update
| Points update
| 24 hours
| 24 hours
| Last update was 19 October
| Last update was 17 October. Waze plan to have that fixed by 2 November
|}
|}


Line 52: Line 52:
|-
|-
! style="background:green" |  
! style="background:green" |  
| 28 October
| 29 October
| Livemap updated from Cartouche edits
| Livemap updated from Cartouche edits
| Every 2 days
| Every 2 days
Line 58: Line 58:
|-
|-
! style="background:orange" |  
! style="background:orange" |  
| 26 October
| 29 October
| Transfer of recent routes to [[My Dashboard]]
| Transfer of recent routes to [[My Dashboard]]
| 24 hours
| 24 hours
| Last update was 20 October
| Last update was 26 October
|-
|-
! style="background:orange" |  
! style="background:orange" |  
| 24 October
| 31 October
| Points update
| Points update
| 24 hours
| 24 hours
| Last update was 19 October
| Last update was 24 October
|-
|-
! style="background:red" |  
! style="background:red" |  
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| Last revisions were to May 2010, then August 2010
| Last revisions were to May 2010, then August 2010
| There is some sort of holdup
| There is some sort of holdup
|}
==Support Email Response==
{| border=1
|-
! Average response time
! Target response time
! Comments
|-
! style="background:red" |
| 1 day
| Reply to all email in 1 working day
|
|}
|}


Revision as of 18:11, 31 October 2010

You may also refer to known Waze service issues on the forum

USA and Canada

Status Date Service Target Comments
Cartouche editing Normal speed
30 October Livemap updated from Cartouche edits Every 2 days Last update was 28 October
30 October Transfer of recent routes to My Dashboard 24 hours Last update was 28 October
19 October Points update 24 hours Last update was 17 October. Waze plan to have that fixed by 2 November

Rest Of The World

Status Date Service Target Comments
Cartouche editing Normal speed Major delays on 19 October due to a locked process on the server
29 October Livemap updated from Cartouche edits Every 2 days Last update was 26 October
29 October Transfer of recent routes to My Dashboard 24 hours Last update was 26 October
31 October Points update 24 hours Last update was 24 October
UK Basemap Last revisions were to May 2010, then August 2010 There is some sort of holdup

Support Email Response

Average response time Target response time Comments
1 day Reply to all email in 1 working day

Cartouche Development

Status Date Service Target Comments
Restore red line roads at top zoom levels 22 October
8 October Cartouche update Monthly Current version 8.07

App Development

Status Date Service Target Comments
27 October Android app Quarterly Beta 2.0.2.5 released
21 October Blackberry app Quarterly Beta 2.1 released
28 September iPhone app Quarterly 2.0.1 released
27 September Symbian app Quarterly 2.0 released
27 September Windows Mobile app Quarterly 2.0 released
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