Email Waze with your problem: Difference between revisions View history

(New page: * You can [mailto:alpha@waze.com email Waze] and get a reply within one working day (allow for different time zones) * Replies may be basic but in most cases a comprehensive and complete s...)
 
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* Replies may be basic but in most cases a comprehensive and complete solution
* Replies may be basic but in most cases a comprehensive and complete solution
* Make sure to include your Waze username, your phone model and the Waze app version
* Make sure to include your Waze username, your phone model and the Waze app version
* A [[Superpermalink]] to the area and route on the Livemap or Cartouche are often very helpful
* A [[Map_Editing#To_get_the_SuperPermalink:|Superpermalink]] to the area and route on the Livemap or Cartouche are often very helpful
* Screenshots can be very useful - on the iPhone hold down the Wake and Home buttons together
* Screenshots can be very useful - on the iPhone hold down the Wake and Home buttons together
* Please describe what you expect to happen, and describe what actually happened
* Please describe what you expect to happen, and describe what actually happened
* Can you reproduce the problem? Can you describe the steps you took to reproduce the problem? So then Waze can reproduce the problem too, and know when it is fixed
* Can you reproduce the problem? Can you describe the steps you took to reproduce the problem? So then Waze can reproduce the problem too, and know when it is fixed

Revision as of 00:19, 28 October 2010

  • You can email Waze and get a reply within one working day (allow for different time zones)
  • Replies may be basic but in most cases a comprehensive and complete solution
  • Make sure to include your Waze username, your phone model and the Waze app version
  • A Superpermalink to the area and route on the Livemap or Cartouche are often very helpful
  • Screenshots can be very useful - on the iPhone hold down the Wake and Home buttons together
  • Please describe what you expect to happen, and describe what actually happened
  • Can you reproduce the problem? Can you describe the steps you took to reproduce the problem? So then Waze can reproduce the problem too, and know when it is fixed