Mentoring/Formal/USA/Additional info

Background

This set of guidelines is the basic core element of the Waze Formal Mentoring effort in the USA. It was created by researching a number of existing mentoring programs from industry, personal experience of the primary author in conducting mentoring within the workplace, and adapted with knowledge of the Waze Community and their objectives. The word "Formal" was added to create "Formal Mentoring" only as a way to distinguish this effort from the broad set of mentoring important efforts, of one Wazer helping another, that go on within the Waze community every day. That "Informal Mentoring" is essential to the Waze community, but is different than Formal Mentoring.

This core set of guidelines can be applied independently of any process or management structure that creates a Formal Mentoring Program. Therefore it can be used by individuals wanting a more formal agreement to mentoring. It can also be applied to create a mentoring program in another region or country.

What to talk about during your first session and beyond

You may want to venture beyond the strict confines of Waze editing, beyond technical engagement with your Mentor-Mentee relationship, in your conversations from time to time. This helps foster a friendly and less rigid environment, and builds a personal relationship with trust between the participants. Some ideas to consider discussing include:

• Topics, and experiences that surround your involvement in Waze.
• If you're comfortable, you can discuss your life and occupation outside of editing.
• Both your backgrounds and interests surrounding your involvement in Waze
• Mentoring expectations for both
• Time commitment during mentoring and how long it will last

Do's and don'ts to enhance the mentoring relationship

Mentee Dos	Mentor Dos
Own and drive the relationship. It is up to you, not the Mentor. Active listening and be receptive to ideas. (Mentee should look up Active Listening and become familiar with the technique.) Be understanding. Share experiences, strengths, weaknesses and how you’d like to improve.	Actively listen to the Mentees objectives and questions. (Mentor should look up *Active Listening and become familiar with the technique.) Be understanding Provide support and encouragement. Help the Mentee succeed at Waze efforts. Challenge the Mentee to grow through other involvement in the Waze community. Assess whether the skill-building activity requires a temporary increase n mentee rank, and whether the Mentee is ready for such an increase, even temporarily. You may need to assess current skills at the beginning of the mentorship for a week or so to make this decision. Remember, you are responsible for any changes the Mentee makes at the increased rank! For this reason, you may want to ask the Mentee to only do edits under your supervision.
Dos for Both Mentee and Mentor
Be respectful and act with integrity. Ask for honest constructive feedback. Provide honest, constructive, feedback Allow issues in the relationship to go addressed; find a third party to guide you on whether to continue and how to continue, if you think there is something wrong that you are not sure about or feel uncomfortable bringing up with your partner.

Mentee Don'ts	Mentor Don'ts
No-show at your live mentoring sessions or cancel at the last minute. Arrive at your engagement unprepared. Expect instant answers from PMs or email. Ask questions that are too personal. Ask personal favors from your Mentor to promote you in the Waze community.	No-show at your live mentoring sessions or cancel at the last minute. Be unresponsive to PMs or email. Chide or talk down to your Mentee. Evaluate Mentee performance or skill Wait for a long time to hear back from your Mentee – If they do not take charge of communication, prompt them to engage.
Don'ts Both Mentee and Mentor
DON’T make unreasonable demands (err on the side of caution). DON’T ignore feedback. DON’T abandon or sabotage the relationship if it goes awry; find a way to end it gracefully and with ongoing respect. DON’T allow the mentorship to continue indefinitely. End and claim success for what you've achieved, then start a new arrangement.

Alternate communication options

Some alternate methods of communication are;

• Private Messages (PMs)
• Personal Email
• Forum topic dialogue
• Live chat (e.g., Google Hangouts, IM, WME Chat, etc.)
• Video chat (e.g., Google Hangouts, Skype, etc.)
• Screen sharing, and remote desktop (e.g., Google Hangouts, Chrome Remote Desktop, etc.)
• Telephone conversations
• Text messages
• In-person meetings

For some more communication tools listed with their pros and cons, see the WME Chat page.

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All the Mentoring program pages are linked in the box below. New pages can be added to this list by clicking here.