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== | == Moving == | ||
Users should not be routed to places that no longer exist. However, because Waze includes third-party results in searches for places, deleting a Waze place may leave users | A point place can only be moved less than 320 meters (1050 feet or 0.2 miles) in WME. If it is moved 320 meters or more, the change cannot be saved. Therefore, if a business or other public place has moved a short distance, move the associated point place to the correct location, update the address and delete any photos that are no longer accurate. However, if a business has moved a long distance, remove the place according to the following section and create a new place. | ||
# Search the Waze app for the name and location of the place. If the only search result is a Waze place, delete the place. If the search returns third-party results as well, continue to step 2 | |||
== Removal == | |||
Users should not be routed to places that no longer exist. However, because Waze includes third-party results in searches for places, deleting a Waze place may leave users navigating to a third-party result with no way of knowing that the place is closed. Therefore, after confirming that a place is permanently closed or moved a long distance, the following procedure should be used: | |||
# Search the Waze app for the name and location of the place. If the only search result is a Waze place, delete the place. If the search returns third-party results as well, continue to step 2. | |||
# Add " - CLOSED" to the end of the place name. | # Add " - CLOSED" to the end of the place name. | ||
# Add a note in the description with the date when the place was reported closed. | # Add a note in the description with the date when the place was reported closed. | ||
# Link the third-party place(s) to the Waze place if not already linked. | # Link the third-party place(s) to the Waze place if not already linked. | ||
# Submit a correction, if possible, to the third-party source to show that the place is | # Change the open hours to one minute per week, so that the place will show as closed for the rest of the week. | ||
# Delete the place after the third-party place | # Submit a correction, if possible, to the third-party source to show that the place is no longer there. | ||
=== | # Delete the place after the third-party place no longer appears in Waze search results. | ||
Waze places | |||
=== Flagging === | |||
Oftentimes Waze users will flag closed places for deletion, which generates a PUR with the options of ignoring the flag or deleting the place. If the place should be deleted immediately, delete it through the flag, which will send the user a message that the flag was reviewed and approved. If you need to wait to delete the place until third-party results are corrected, wait to handle the flag and then delete the place through the flag. If the place is still open or has just moved a short distance, hit "ignore" on the flag PUR. | |||
=== Additional information === | |||
Closed advertised places may require the help of a [[State manager|state manager]] or [[Regional Coordinator|regional coordinator]] for removal from Waze. | |||
Revision as of 19:13, 16 May 2017
Moving
A point place can only be moved less than 320 meters (1050 feet or 0.2 miles) in WME. If it is moved 320 meters or more, the change cannot be saved. Therefore, if a business or other public place has moved a short distance, move the associated point place to the correct location, update the address and delete any photos that are no longer accurate. However, if a business has moved a long distance, remove the place according to the following section and create a new place.
Removal
Users should not be routed to places that no longer exist. However, because Waze includes third-party results in searches for places, deleting a Waze place may leave users navigating to a third-party result with no way of knowing that the place is closed. Therefore, after confirming that a place is permanently closed or moved a long distance, the following procedure should be used:
- Search the Waze app for the name and location of the place. If the only search result is a Waze place, delete the place. If the search returns third-party results as well, continue to step 2.
- Add " - CLOSED" to the end of the place name.
- Add a note in the description with the date when the place was reported closed.
- Link the third-party place(s) to the Waze place if not already linked.
- Change the open hours to one minute per week, so that the place will show as closed for the rest of the week.
- Submit a correction, if possible, to the third-party source to show that the place is no longer there.
- Delete the place after the third-party place no longer appears in Waze search results.
Flagging
Oftentimes Waze users will flag closed places for deletion, which generates a PUR with the options of ignoring the flag or deleting the place. If the place should be deleted immediately, delete it through the flag, which will send the user a message that the flag was reviewed and approved. If you need to wait to delete the place until third-party results are corrected, wait to handle the flag and then delete the place through the flag. If the place is still open or has just moved a short distance, hit "ignore" on the flag PUR.
Additional information
Closed advertised places may require the help of a state manager or regional coordinator for removal from Waze.