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<big>Standard Responses [SRs]</big> are used when working with Update Requests [URs] in the Waze Map Editor [WME]. These are intended to offer general guidance to help editor's effectively communicate with reporters in a productive manner. These can also be modified to fit your specific situations.
<big>Standard Responses [SRs]</big> are used when working with Update Requests [URs] in the Waze Map Editor [WME]. These are intended to offer general guidance to help editor's effectively communicate with reporters in a productive manner. These can also be modified to fit your specific situations.
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=== Generic Greeting: ===
=== Greeting: ===
Used to start the conversation with a reporter, including 'blank' or "N/A" and URs containing to little detail
Used to start the conversation with a reporter, including 'blank' or "N/A" and URs containing to little detail
* Thanks for the report! Can you provide specific information about this error?
* Thanks for the report! Can you provide specific information about this error?

Revision as of 21:38, 20 May 2015

Standard Responses:

Standard Responses [SRs] are used when working with Update Requests [URs] in the Waze Map Editor [WME]. These are intended to offer general guidance to help editor's effectively communicate with reporters in a productive manner. These can also be modified to fit your specific situations.

Greeting:

Used to start the conversation with a reporter, including 'blank' or "N/A" and URs containing to little detail

  • Thanks for the report! Can you provide specific information about this error?

Generic Reminder:

When to use

  • "Hi There! I would like to try to correct this issue for you, but I need more specific information about it. If it can't be corrected, then it will have to be left incomplete and this report closed.

Generic No Response/ Closing:

When to use

  • No recent activity - No new information - Closing as Not Identified

Generic Issue Solved:

When to use

  • Appropriate data updated. This should appear in the Waze app in the next several days. Please open a new report if there are any additional issues. Thanks!

Generic XXXXX:

When to use

  • Updated the appropriate data. NOTE: Waze does NOT currently use this type of data. Please continue to send reports with this sort of information so the data will be available to Waze when it does add that feature. Thanks! SMCM

Generic XXXXX:

When to use

  • All relevant MAP DATA has been reviewed, and at this time there is no obvious solution to this error. This report will be closed as "Not Identified". Please continue to report any additional issues. Thanks! SMCM

Restrictions [Weight, Height, Width, Veh Class]:

When to use

  • Thanks for the info on the restriction(s). Please continue to send in new reports wherever you see them. Waze is collecting this sort of data for future use. However the current version of the APP does NOT yet use this data when selecting a route. Please remember to watch for posted signage and follow local laws. SMCM