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Latest revision as of 16:05, 18 May 2017

Waze forums (official)

Official announcements and community discussion forums

Waze uses a third party product called phpBB for the forums. You may browse the forums as a guest, but you must login using your Waze username and password to post a message. Logging in also allows:

New message indication icons
First unread message links
Private messaging (PM) with other users
Topic subscriptions (you receive emails when a new post is made)

The forums support Tapatalk for iOS and Android.

The forums also provide an RSS feed if you prefer to monitor updates that way.

The forums have a search facility, but do not index certain common words. If that is a problem you can follow these instructions to search the forum using Google

Other communication methods

Many states use specific communication methods that may be unique for that state, territory or region. Refer to the USA resource page to find your specific state or territory and go to the Community section.

WME chat

Further information: WME Chat

Waze Map Editor (WME) has an optional chat feature, known as WME Chat, that enables you to chat with other editors that are currently using WME. This feature allows you to ask for help, assist others in need of help, or collaborate in group editing efforts.

Google Hangouts

Some locations use Google Hangouts to keep in contact with other Waze editors. It includes text, voice, and video communication abilities. Include photos, stickers, and emoji in your messages.

You must have a G-mail account (free)
You must be invited to a group channel

Contact one of your state or territory's area managers or your regional manager through their private message link to see if they use Google Hangouts for your area. They can explain the process and get you invited.

Slack

Some locations use Slack to keep in contact with other Waze editors. It focuses on text communications with the ability to share images and files. It includes special notification options to keep you informed when topics come up for which you are interested.

Contact one of your state or territory's area managers or your regional manager through their private message link to see if they use Slack for your area. They can explain the process and get you invited.

IRC - Internet Rally Chat

Many years ago, Waze users took advantage of the ##waze IRC channel on the freenode.net network to chat in real time.

Prior to that, Waze users originally used the #waze IRC on the shadowfire.org network.

IRC can be accessed with computer IRC client programs (such as mIRC for PCs), smart device IRC client apps, or via a web based client such as ##waze on freenode or Mibbit for #waze on shadowfire.

@@ Line 1: / Line 1: @@
-===Waze Forums (official)===
+== Waze forums (official) ==
 [http://www.waze.com/forum/ Official announcements and community discussion forums]
-Waze uses a third party product called phpBB for their forums. You may browse the forums as a guest, but you must login, using your Waze username and password, to post a message. Logging also allows:
+Waze uses a third party product called phpBB for the forums. You may browse the forums as a guest, but you must login using your Waze username and password to post a message. Logging in also allows:
 * New message indication icons
 * First unread message links
-* [[Private message|Private messaging]] (PM)
+* [[Private message|Private messaging]] (PM) with other users
-* Topic subscriptions (you receive email when a new post is made)
+* Topic subscriptions (you receive emails when a new post is made)
-The forums support Tapatalk for the iPhone. Tapatalk is a paid app but there is a [http://www.tapatalk.com/ free version for read only access to the forums]
+The forums support [http://www.tapatalk.com/ Tapatalk] for iOS and Android.
-The forums provide an RSS feed. Here are [[RSS feed for subforums|instructrions for getting an RSS feed on subfourms]]
+The forums also provide an RSS feed if you prefer to monitor updates that way.
-The forums have a search facility, but do not index certain common words. If that is a problem you can [[Search forum for common words|follow these instructions to search the forum using Google]]
+The forums have a search facility, but do not index certain common words. If that is a problem you can [[Discussion Forums/Search in forums|follow these instructions to search the forum using Google]]
-If a database error prevents you from logging onto the support forum, there is no way to get help -- support@waze.com is simply an auto-responder that will recommend you ask your question on the support forum.
+== Other communication methods ==
+Many states use specific communication methods that may be unique for that state, territory or region. Refer to the [[USA]] resource page to find your specific state or territory and go to the Community section.
-===IRC - Internet Relay Chat (unofficial)===
+=== WME chat ===
-Most Wazers currently use the ##waze IRC channel on  the [http://http://freenode.net freenode.net] network to chat in real time.
+{{hatnote|Further information: [[Waze_Map_Editor/Chat|WME Chat]]}}
+Waze Map Editor (WME) has an optional chat feature, known as WME Chat, that enables you to chat with other editors that are currently using WME. This feature allows you to ask for help, assist others in need of help, or collaborate in group editing efforts.
-Wazers originally used the #waze IRC on the [http://http://shadowfire.org shadowfire.org] network.
+=== Google Hangouts ===
+Some locations use [https://hangouts.google.com/ Google Hangouts] to keep in contact with other Waze editors. It includes text, voice, and video communication abilities. Include photos, stickers, and emoji in your messages.
-IRC can be accessed with computer IRC client programs (such as [http://www.mIRC.com mIRC for PCs]), smart device IRC client apps, or via a web based client such as [https://webchat.freenode.net ##waze on freenet] or [http://chat.mibbit.com/?url=irc://irc.shadowfire.org:6667/waze Mibbit for #waze on shadowfire].
+*You must have a G-mail account (free)
+*You must be invited to a group channel
+:* Contact one of your state or territory's area managers or your regional manager through their [[private message]] link to see if they use Google Hangouts for your area. They can explain the process and get you invited.
+=== Slack ===
+Some locations use [https://slack.com Slack] to keep in contact with other Waze editors. It focuses on text communications with the ability to share images and files. It includes special notification options to keep you informed when topics come up for which you are interested.
+* Contact one of your state or territory's area managers or your regional manager through their [[private message]] link to see if they use Slack for your area. They can explain the process and get you invited.
+=== IRC - Internet Rally Chat ===
+Many years ago, Waze users took advantage of the ##waze IRC channel on the [http://freenode.net freenode.net] network to chat in real time.
+Prior to that, Waze users originally used the #waze IRC on the [http://shadowfire.org shadowfire.org] network.
+IRC can be accessed with computer IRC client programs (such as [http://www.mIRC.com mIRC for PCs]), smart device IRC client apps, or via a web based client such as [http://webchat.freenode.net/?channels=##waze ##waze on freenode] or [http://chat.mibbit.com/?url=irc://irc.shadowfire.org:6667/waze Mibbit for #waze on shadowfire].
+[[Category:Community Administration]]