User:Markr4468 View history

Latest revision as of 23:48, 14 February 2017

TEST PAGE

Custom UR Responses

"Speed limit not seeing it",

Volunteer responding - Our street view indicates XX mph. Has the speed limit changed recently? Thanks.

"Road Closed",

Volunteer responding - Would you please let us know the following; What road is closed?; between which intersections is this road closed; Do you know how long this road is scheduled to be closed? Thanks!

"Bad App No Biscuit",

Unfortunately, in this situation, there is nothing we can change in the map to address your issue. Since it is an app issue you can try the following.

1) If that route is a very long distance, sometimes breaking the route into shorter drives can help.

2) If you are connecting and disconnecting from Wifi Hotspots while driving, disable WiFi to force Cell Phone Data only.

3) Make sure you are using the "high accuracy GPS" setting.

4) Shut Down Waze completely (from background running apps too!) and restart.

5) RE-boot your phone and restart waze

6) Remove Waze from your phone and re-install.

You can also report this to https://support.google.com/waze/answer/6276841

"Bad Google"

Volunteer responding - Added your address to the waze database. Asked Google Maps to update their pin location (source of error). Should update within a few days. You will need to delete this address from your history/favorites/home/work location and search for it again once it updates otherwise you may be sent to the wrong coordinates. Thanks!

"All Is Well",

"My test routes show it updated and routes correctly. You will need to remove this address from your history/favorites and re-search. Otherwise you may routed to incorrect coordinates. If you continue to have issues, please submit a new report. Thanks and have a great day!

"Intermittent/Spontaneous Combustion"

"Since we do not know in advance when these closures will occur, we, unfortunately, cannot add those to the app. We would have to rely on fellow wazers to use the app to enter the closures."

"Quit Searching By Address Please"

Add the business to the map. Linked the Google POI to the Waze Location. Verified the street address. All should update within a few days.

In the future, please search for businesses by name, not address. You will get better results.

Thanks for reporting this!

@@ Line 1: / Line 1: @@
-== Community ==
+<big>TEST PAGE</big>
+== Custom UR Responses ==
-The Waze Forum is a great place to find answers to previously asked questions and also a place to ask new ones. Below are links to the forums specific to West Virginia.
-* [https://www.waze.com/forum/viewforum.php?f=582 West Virginia Section of the Waze Forum]
+=== "Speed limit not seeing it", ===
-* [https://www.waze.com/forum/viewforum.php?f=946 The Mid-Atlantic Region Forum]
-* [https://www.waze.com/forum/viewforum.php?f=129 The USA Section of the Waze Forum]
-* [https://www.waze.com/forum/viewforum.php?f=622 US Unlock and Update Requests Forum]
-''[[Area_Manager|Area Managers]] for West Virginia can be found in [[West_Virginia#Area_Managers|the table below]].''
+Volunteer responding - Our street view indicates XX mph. Has the speed limit changed recently? Thanks.
-''New editors should consider checking into the [[Mentoring/Formal|Formal Mentoring Program]] available at no charge.''
+=== "Road Closed", ===
-=== Waze West Virginia Google Hangout (GHO) ===
+Volunteer responding - Would you please let us know the following; What road is closed?; between which intersections is this road closed; Do you know how long this road is scheduled to be closed? Thanks!
-We have created a Google Hangout (GHO) just for West Virginia. The GHO is where you can go to interact and chat with fellow editors along with the Area and State Managers. It will give you good insight into the best practices and policies in regard to map editing plus give an easy, convenient way for editors to stay in touch, ask questions (any questions, we all started at Rank #1 at some point), request downlocks or review of your work, and get Peer-to-Peer Mentoring.
+=== "Bad App No Biscuit", ===
-If you are editing in WV and have not already been invited, please send a PM to [https://www.waze.com/forum/memberlist.php?mode=viewprofile&u=16973197 Stephen] and/or [https://www.waze.com/forum/memberlist.php?mode=viewprofile&u=16946130 Todd-Roadtechie] with your email address so that we can invite you to the hangout.
+Unfortunately, in this situation, there is nothing we can change in the map to address your issue. Since it is an app issue you can try the following.
-=== West Virginia User Report Management Response Timeline ===
+) If that route is a very long distance, sometimes breaking the route into shorter drives can help.
-''(NOTE: all day values are relative to the date the FIRST editor response is sent to the reporter)''
+) If you are connecting and disconnecting from Wifi Hotspots while driving, disable WiFi to force Cell Phone Data only.
-'''Day 0'''
+) Make sure you are using the "high accuracy GPS" setting.
-The first editor who is able to respond to a User Report (UR) should attempt to resolve the UR. If they are successful, they should comment as such in the UR and mark it '''"Solved'''". If more information from the reporter is required to make progress towards closure, a response should be sent to the reporter containing the information needed for resolution.
+) Shut Down Waze completely (from background running apps too!) and restart.
-'''Day 4+'''
+) RE-boot your phone and restart waze
-Polite reminders should be sent to reporters who have not responded to the initial at any time, provided at least four full days have elapsed since the initial response was sent
+) Remove Waze from your phone and re-install.
-'''Day 8+'''
+You can also report this to https://support.google.com/waze/answer/6276841
-URs may be noted as closed due to lack of reporter response at any time, provided at least four full days have elapsed since the followup message was sent. These need to be marked as '''"Not Identified"''' and a brief comment sent.
+=== "Bad Google" ===
-'''Shared Ownership'''
+Volunteer responding - Added your address to the waze database. Asked Google Maps to update their pin location (source of error).  Should update within a few days. You will need to delete this address from your history/favorites/home/work location and search for it again once it updates otherwise you may be sent to the wrong coordinates. Thanks!
-All editors are considered to have equal ownership of and responsibility for all URs in West Virginia. All editors, regardless if they have worked the UR previously, may send any of the responses described above, provided they adhere the minimum time spacing guidance between responses. All editors are explicitly encouraged to attempt resolving URs at any point during their lifecycle, even if others happen to be actively working it at the same time.
+=== "All Is Well", ===
-'''Notes'''
+"My test routes show it updated and routes correctly. You will need to remove this address from your history/favorites and re-search. Otherwise you may routed to incorrect coordinates. If you continue to have issues, please submit a new report. Thanks and have a great day!
-The ideal timeline for UR response is when responses are sent as early as the minimum required time spacing between messages permits; experience has reliably shown that UR response rates are much higher when editors are able to send responses promptly. The 4+ day followup / reminder has shown remarkable improvement in reporter response everywhere that it has been implemented. The script [[Scripts#URComments|URComments]] streamlines the process of responding to a UR and provides comments based on the UR type and can be edited prior to sending to fit your needs.
+=== "Intermittent/Spontaneous Combustion" ===
-=== Downlock Requests ===
+"Since we do not know in advance when these closures will occur, we, unfortunately, cannot add those to the app. We would have to rely on fellow wazers to use the app to enter the closures."
-==== Definitions ====
+=== "Quit Searching By Address Please" ===
-Downlock (or Down-Lock): Term used to describe the process of adjusting the Segment Lock level in WME down to match the regional standards, or the Rank of an editor to allow them to edit the segment(s).
-Uplock (or Up-Lock): Term used to describe the process of adjusting Segment Lock levels up in WME. Often to its prior Segment Lock level before it was Down-Locked to match the Rank of an editor to allow them to edit the segment(s).
+Add the business to the map. Linked the Google POI to the Waze Location. Verified the street address. All should update within a few days.
-Permalink (or PL): A URL aka browser link (http://...) that shows the map with the same view as the user who created the Permalink (PL). Location, zoom, layers, and selected segments will be the same. You can find the icon for the Permalink in the lower right corner of the WME screen (two chains linked together). When the mouse is hovered over the icon, press Control-C to copy the Permalink to the clipboard (or right-click it and choose copy). You can then paste the PL into an e-mail or forum message so others can access what you are seeing.
+In the future, please search for businesses by name, not address. You will get better results.
-==== Request Format ====
+Thanks for reporting this!
-A downlock request can made in the West Virginia Google Hangout. The request itself shall be constructed as follows:
-'''Dnlock Lx-Ly, "City", "Reason", PL'''
-* Lx = Current Lock Level
-* Ly = Proposed Lock Level
-* City = Closest City the request is being requested. Such as Morgantown, Huntington, etc.
-* Reason = Whatever Reason for the request. Examples include Speed Limits (SL), Elevation, Geometry, etc.
-* Say Please!
-===== Formatting the Permalink (PL) =====
-# Before copying a PL hover over the "chain link" icon and press the "Shift" key. This will eliminate the layers in your PL. This assumes you have installed [[Scripts#WME_Toolbox|WME Toolbox]] . Which you should.
-# Delete all the information, starting with the "&" after the segment ID. For example, ...&segments=1234567&... Delete everything after the last number in segments. This also applies to &venues=123456789.1234567890.1234567 (for Places) and &MapUpdateRequest=1234567 (for URs)
-# Finished Example:
-Dnlock L5-L2, Huntington, SLs, Elevation, https://www.waze.com/editor/?env=usa&lon=-82.42197&lat=38.39253&zoom=5&segments=65476746
-=== Uplock Requests ===
-Upon finishing your editing, create another PL with the segments needed to Uplock to the [[West_Virginia#Minimum_Lock_Standard|Minimum Lock Standard]]. Use the format '''Uplock Lx-Ly "PL"''' . This is done because the person performing the uplock may be using a mobile device and it is difficult to select the correct segments. Also, if you add a junction node for a speed limit or PLR, for example, it will create new segment IDs and those will not be the same as the original dnlock request.
---[[User:Markr4468|Markr4468]] ([[User talk:Markr4468|talk]]) 21:27, 22 April 2016 (UTC)