Indiana/Closures/Main: Difference between revisions View history

Latest revision as of 03:07, 16 February 2017

Press here to return to the Closures section to see your changes

INDOT posts road closures and road reports to the Indiana Traveler Information.

Indianapolis maintains their own Road and Street Closures page.

Indiana Department of Transportation (INDOT) maintains a listserv for their projects and closures: INDOT Projects and Closures Mail List .

Major Construction Projects

The Louisville-Southern Indiana Ohio River Bridges Project

I-69 status for Indiana

A few more Major projects currently in Indiana

Update Requests

An Update Request (UR) is a Map Issue reported by a user from the Waze client app. It is also a layer in the Map Editor. See update requests for more information.

Team UR Handling

2015-06-06: The Great Lakes Region has standardized on a UR response system after extended discussion in the forum.

Overview

NOTE: all day values are relative to the date the FIRST editor response is sent to the reporter.

Response Timeline

Day 0: the first editor who is able to respond to UR should attempt to resolve the UR. If they are successful, they should comment as such in the UR and mark it closed. If more information from the reporter is required to make progress towards closure, a response should be sent to the reporter containing the information needed for resolution
Day 4+: polite reminders should be sent to reporters who have not responded to the initial request for information at any time, provided at least four full days have elapsed since the initial response was sent.
Day 8+: URs may be noted as closed due to lack of reporter response at any time, provided at least four full days have elapsed since the followup message was sent

Shared Ownership:

All editors are considered to have equal ownership of and responsibility for all URs in the Great Lakes Region.
All editors, regardless if they have worked the UR previously, may send any of the responses described above, provided they adhere to the minimum time spacing guidance between responses.
All editors are explicitly encouraged to attempt resolving URs at any point during their lifecycle, even if others happen to be actively working it at the same time

Notes:

The ideal timeline for UR response is when responses are sent as early as the minimum required time spacing between messages permits; experience has reliably shown that UR response rates are much higher when editors are able to send responses promptly
While strongly recommended, it is not required to send the followup message.

@@ Line 21: / Line 21: @@
 === Team UR Handling ===
-Indiana follows the Great Lakes Region standard for UR Handling.  Please refer to https://wiki.waze.com/wiki/USA/Great_Lakes/Test#Update_Requests
-=== Old User Reports ===
+-06-06: The Great Lakes Region has standardized on a UR response system after extended discussion in the [https://www.waze.com/forum/viewtopic.php?f=943&t=137036 forum].
-The 1/4/8 rule has been very successful in our busy areas with editors maintaining them. There are some areas outside of our reach and occasionally as we venture off the beaten path, we come across a report that has been there for quite some time.  We feel these reports are as valid as the reports opened yesterday and they should be given the same courtesy of response as new reports. Give the reporter a chance to respond and try to recruit a new editor at the same time!
-Example:
+=== Overview ===
-"''Sorry for the delay - we need some Wazers to help out in this area! See https://wiki.waze.com/wiki/Waze_Map_Editor/Welcome''"
+NOTE: all day values are relative to the date the FIRST editor response is sent to the reporter.
-If they let you know too much time has passed and they do not recall the issue, it can be closed if the problem can not be spotted. If the user does not respond, use the 1/4/8 rule.
+'''Response Timeline'''
+* '''Day 0''': the first editor who is able to respond to UR should attempt to resolve the UR. If they are successful, they should comment as such in the UR and mark it closed. If more information from the reporter is required to make progress towards closure, a response should be sent to the reporter containing the information needed for resolution
+* '''Day 4+''': polite reminders should be sent to reporters who have not responded to the initial request for information at any time, provided at least four full days have elapsed since the initial response was sent.
+* '''Day 8+''': URs may be noted as closed due to lack of reporter response at any time, provided at least four full days have elapsed since the followup message was sent
+'''Shared Ownership:'''
+* All editors are considered to have equal ownership of and responsibility for all URs in the Great Lakes Region.
+* All editors, regardless if they have worked the UR previously, may send any of the responses described above, provided they adhere to the minimum time spacing guidance between responses.
+* All editors are explicitly encouraged to attempt resolving URs at any point during their lifecycle, even if others happen to be actively working it at the same time
+'''Notes:'''
+* The ideal timeline for UR response is when responses are sent as early as the minimum required time spacing between messages permits; experience has reliably shown that UR response rates are much higher when editors are able to send responses promptly
+* While strongly recommended, it is not required to send the followup message.
+=== Process Chart ===
+[[File:GLR_-_UR_Process_20150606.png|800px]]
 <!---- DO NOT MODIFY BELOW ------ DO NOT MODIFY BELOW ------ DO NOT MODIFY BELOW ----

Search