Real time closures: Difference between revisions View history

 
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{{ReturnTo | Editing manual | the editing manual}}
{{ReturnTo | Editing manual | the editing manual}}
[[File:Livemap_closure_alert.png|right]]A Real Time Closure (RTC) may be used when a segment is completely closed temporarily in one or both directions to all wazers. When the RTC is active, the affected segment will be marked with red-and-white candy stripes and waze will not route any traffic through the segment.  An RTC should NOT be used for lane closures or any other traffic disruptions unless the segment is completely closed for all wazers.
[[File:Livemap_closure_alert.png|right]]A Real Time Closure (RTC) may be used when a segment is completely closed temporarily in one or both directions to all wazers. When the RTC is active, the affected segment will be marked with red-and-white candy stripes and Waze will not route any traffic through or onto the segment.  Only use an RTC when a road is completely closed in one or both directions. '''Do not use an RTC for lane closures, width restrictions or other cases where traffic is still allowed to move.'''


The real time closure '''is the preferred method for temporarily closing roads due to its [[#Map safety and client visibility|map safety and visibility to Wazers]].'''
The real time closure '''is the preferred method for temporarily closing roads because it is visible to Wazers and because it helps protect the map.'''
== Deciding when to use an RTC ==
==Deciding when to use an RTC==
{{Anchor|Controlling traffic flow}}There are several possible ways to completely prevent waze from routing traffic over a segment.  The best choice depends on the situation.  
{{Anchor|Controlling traffic flow}}There are several possible ways to prevent Waze from routing traffic over a segment.  The best choice depends on the situation.  
{| class="wikitable"
{| class="wikitable"
|-
|-
!
!Method
!Vehicles Affected
!Vehicles Affected
!Takes Effect
!Takes Effect
Line 14: Line 14:
!Guidance
!Guidance
|-
|-
|Real Time Closure
|Real time closure
|All
|All
|Immediate
|Immediate
|Expires
|Expires
|Kept
|Kept
|Preferred option for Temporary (even long term) one-way or two-way closure. Visible to drivers.  Immediate effect. Automatically removed when it expires.
|Preferred option for temporary (even long term) one-way or two-way closure. Visible to drivers.  Immediate effect. Automatically removed when it expires.
|-
|-
|Road Direction Change
|Road direction change
|All
|All
|Tile Update
|Tile update
|Permanent
|Permanent
|Lost
|Kept
|Only for permanent change in direction from two-way to one-way.
|Use only for permanent change in direction from two-way to one-way.
|-
|-
|[[Partial restrictions|Time-Based Segment Restriction]]
|[[Partial restrictions|Time-based segment restriction]]
|Some
|Some/All
|Tile Update
|Tile update
|Optionally expires
|Optionally expires
|Kept
|Kept
|Only where the restrictions (time of day/ day of week) are permanent, or where certain vehicle types are allowed or prohibited.
|Use only where the restrictions (time of day/ day of week) are permanent, or where certain vehicle types are allowed or prohibited. Example: No passenger cars on weekdays.
|-
|-
|[[Partial restrictions|Time-Based Turn Restriction]]
|[[Partial restrictions|Time-based turn restriction]]
|Some
|Some/All
|Tile Update
|Tile update
|Optionally Expires
|Optionally expires
|Kept
|Kept
|Use where travel on the segment is allowed, but turns onto the segment are temporarily forbidden or else permanently forbidden at certain times of day or days of week.
|Use where travel on the segment is allowed, but turns onto the segment are temporarily forbidden or else permanently forbidden at certain times of day, days of week or for certain vehicle types. Example: No left turn 4:00pm-6:00pm
|-
|-
|Permanent Turn Restriction
|Permanent turn restriction
|All
|All
|Tile Update
|Tile update
|Permanent
|Permanent
|Kept
|Kept
|Use when a turn onto the segment should be permanently forbidden for all vehicles.
|[[File:Arrow Red-2.png|frameless|left]]Use where a turn onto the segment should be permanently forbidden for all vehicles.
|-
|-
|[[Road Type]]
|Conversion to a penalized [[road types|road type]]
|All
|All
|Tile Update
|Tile update
|Permanent
|Permanent
|Kept
|Kept
|Penalties make routing less likely, but are not absolute. Vehicles with a destination on the segment will be routed onto the segment.
|Penalties make routing less likely, but are not absolute. Vehicles with a destination on the segment will be routed onto the segment. Normally {{Private Road}} is used.
|-
|-
|Disconnect
|Disconnection
|All
|All
|Tile Update
|Tile update
|Permanent
|Permanent
|Lost
|Lost
|Only if the disconnection is permanent. All traffic data is lost.
|Use only if the disconnection is permanent. All turn data is lost.
|-
|Deletion
|All
|Tile update
|Permanent
|Lost
|Use only if the road is permanently closed. All data is lost.
|}
|}


[[File:Closure arrow in WME.png|right]]Real time closures are the preferred way of temporarily controlling traffic for a number of reasons  
[[File:Closure arrow in WME.png|right]]Real time closures are the preferred way of temporarily controlling traffic for a number of reasons  
* It allows editors to temporarily prevent routing over specific segments, without having to make any changes to, or damage those segments, and their road types, junctions, or turn restrictions.
* The history of the segment is preserved.
* When the RTC is removed, proper routing can be restored immediately, without waiting for a [[tile update]].
* A road closed with an RTC will be continually evaluated for through traffic. If enough traffic is detected driving through a closure, the closure is temporarily deactivated until the traffic is no longer detected. Therefore if an RTC is mistakenly placed on an open segment it will only affect drivers for a few minutes until the through traffic is detected, and the closure deactivated automatically.
* Real Time Closures are visible in Live Map, and the Waze app with special alert icons, and segment highlighting. They are also visible in WME with special icons.
===== Real time closures vs. partial restrictions =====
Many major roads have ongoing restrictions, which are based on day of the week or time of day.  Some examples include:
*No Left Turn between 12:00pm-6:00pm
*No passenger cars on weekdays
For these types of restrictions, please see the [[Partial restrictions|Partial Restrictions page]] on the Wiki.


'''If a road is closed with a Real Time Closure, there is no need to duplicate the Closure with an additional Partial Restriction ''(AKA Time-Based Restriction)'' for traveling across the segment, or change any turn restrictions.''' ''(This also helps preserve the map, as soon as the Temporary Closure expires or is canceled, the map will route as it's supposed to.)''
*They begin to affect routing within a few minutes of being saved, without waiting for a [[tile update]].
*When the RTC is removed, proper routing can be restored immediately, without waiting for a [[tile update]].
*They allow editors to temporarily prevent routing over specific segments, without having to make any changes to, or damage those segments, and their road types, junctions, or turn restrictions.
*They preserve traffic data.
*By default (see below), a road closed with an RTC will be continually evaluated for through traffic. If enough traffic is detected driving through a closure, the closure is temporarily deactivated until the traffic is no longer detected. Therefore if an RTC is mistakenly placed on an open segment it will only affect drivers for a few minutes until the through traffic is detected, and the closure deactivated automatically.
*Real time closures are visible in Live Map and the Waze app with special alert icons and segment highlighting. They are also visible in WME with special icons.
*They can be created and commented on within the Waze app, with app creations and comments generating [[Waze Closures Bot|notifications for editors]].
*They can be associated with [https://www.waze.com/events Major Traffic Events] to get notifications sent to nearby Wazers.
*They eliminate the need for addition and removal of partial restrictions. In fact, ''partial restrictions should not be used redundantly with real time closures''


===== Lane closures and construction zones =====
===Effect on routing===
For situations where only some lanes are closed but the road is still driveable, and general [[Road names#Construction zones and closed roads|road construction]] situations, refer to that article for additional specific information.
[[File:RTC destination on closed segment.jpeg|thumbnail|right|Waze will not choose a closed segment as the closest segment to the destination.]]When a real time closure is active, Waze will not route through or even partway through the closed segment in the direction(s) it is closed. It will not route to a destination on the closed segment(s), even if that is the closest segment to the destination.  Instead, it will pick a stop point on the next closest segment. If the closed segment is much longer than the part of the road that is actually closed to all traffic, this can result in wazers being sent to a nearby street even though they should be able to drive to the destination. For this reason, if a closure is very localized and going to go on for over a week (as for a bridge replacement) it might be worth the effort to [[#edit the closed segment|edit the closed segment]].


'''DO NOT use Real-Time Closures for roads which only have some lanes closed.'''
If the Wazer is currently located on a closed segment, waze will find a route that begins in the closed segment and find the shortest distance to a segment with no closure.


==How real time closures are added to the map==
==How real time closures are added to the map==
Real Time Closures can be added to Waze in three ways:
Real Time Closures can be added to Waze in three ways:
*[[#WME_closure_feature|Real Time Closures in WME]]
*[[#WME_closure_feature|Real Time Closures in WME]]
*[[#Report a closure in the Waze client app|Report a Closure in the Waze client app]]
*[[#Report a closure in the Waze client app|Report a Closure in the Waze client app]]
*[[#Major traffic events|Major Traffic Events (MTEs) Closure Sheets]]
*[[#Major traffic events|Major Traffic Events (MTEs) Closure Sheets]]


== Real time closures in WME ==
==Real time closures in WME==
{{Anchor|WME closure feature}}
{{Anchor|WME closure feature}}


===== How to add a real time closure =====
===How to add a real time closure===
 
[[File:RTC Window 082020.png|right|alt=Screenshot of segment RTC properties as of 08/2020]]
====== How to close a segment ======
# Select the segments you want to close.
# Click the {{key press|Closure}}  tab in the left panel.
# Click to {{key press|+ Add Closure}} and fill out the fields shown:
::'''Location''' - This field will auto-populate to name of affected street. If multiple streets are selected, add a general description of the area (name of the road, the interchange, or the area if several roads in a known area are being closed).  This section is NOT view-able in the client app, it is only seen in the WME. 
::'''Reason''' - This section will be viewable in both the client app and the Live Map. Write a description of closure / event here. ''Once supported, #hashtags will go here.''
::'''Direction''' - Closure direction should be noted carefully (using the A and B nodes for reference).  Close one-way direction on a two-way road here.
::'''Event''' - This field is not currently active, please ignore.
::'''Start/End Date & Time''' - Enter date/time the closure will remain active (the start date can be a date in the past).  Enter the correct time for the closure for the local time zone of the segment being closed, regardless of where you are located while entering the closures. Time is entered in [[wikipedia:24-hour_clock|24-hour format]] and date uses the YYYY-MM-DD. The first minute of the day begins at 00:00 and the last minute of the day begins at 23:59.  '''{{red|NOTES:}} '''
::* '''End date can not be more than 183 days after the start date.'''
::* Real-time Closures are active for the full minute they are set for.
::* A Closure set for Start: 03:00 - End: 03:01, will actually be closed for 119 seconds, from 03:00:00 - 03:01:59.
::* A closure set for Start: 03:00, End: 04:00, will actually be closed for 60 minutes and 59 seconds, from 03:00:00 - 04:00:59.
::* To prevent confusion you may avoid using 00:00, or 24:00 as a closure time, Instead use 23:59, or 00:01. The one minute difference from the scheduled time will not have a significant impact on routing issues in that area.
::* The longest duraction closure is 183 days.
::* For a 365-day closure beginning immediately, enter a 183 day closure followed by a 182 day closure.
 
[[File:Add closure details.png|center]]
 
 
====== Saving your work ======
 
'''Save & Check''' in the live map.  Active closures will appear with red closure icons in WME, and with closure alerts bubbles and red and white ''(candy stripe)'' road segment highlighting in Livemap immediately.
 
Inactive closures will appear with gray closure icons in WME only. They do not appear at all in Live Map or the Waze app.
 
A closure cannot be entered along with any other saves (similar to saving with House Numbers). If you have any edits pending a save and try to add a Temporary Closure you will get an error. Be sure to save before trying to add a Temporary Closure.
 
====== Cross Streets - which segments to close ======
 
Junctions and cross traffic


When adding a Real-Time Closure, consider whether any cross traffic will be blocked as well. Often in work zones and for special events (parades, marathons, festivals), cross traffic is not allowed at one or more junctions.
#Save all pending edits. You will not be able to add or edit closures if there are pending edits. Note that saving an edit which changes the segment number will prevent adding the RTC.
 
#Select the segments you want to close.
Waze will not route '''through''' a closed segment. However, it will route up to the nearest end of a closed segment to reach a destination within it. Waze will also route out of the most convenient end of a closed segment if the user starts within it. If traffic going across your Real-Time Closure must be blocked at a junction, you will need to close at least one of the cross street segments as well.
#Click the {{key press|Closure}} tab in the left panel.
:* Regular cross-streets
#Click to {{key press|+ Add Closure}} and fill out the fields shown:
::* Close '''two-way''' cross-street segments on either side of the closed intersection. Each segment should be closed in the direction traveling away from the closed junction.
::* Close '''one-way''' cross-street segments on the side traveling away from the closed junction.
:::''Closing both segments will prevent routing across the junction to reach a destination or leave a starting point, regardless of the user's position in relation to that junction.''
:* Median segments of closed divided roadways
::* When both directions of a divided roadway are closed and cross traffic is disallowed, consider closing only the median segment.
:::''When cross traffic between the lanes of a divided roadway is prohibited, closing the median segment will prevent routing to destinations on the far side of the divided roadway.''
 
====== Illustrations and examples ======
{{Expand|
====== New Year's Day Parade in RTC Town ======
[[File:RTC-CrossStreet-010.png|400px|left|thumb|RTC Town has scheduled a parade down Main St on January 1 starting at 13:00 and ending at 14:00. Traffic must not be allowed to travel along Main St or cross at any intersection.]]
[[File:RTC-CrossStreet-020.png|400px|thumb|Select the parade route on Main St and set a two-way closure between 13:00 and 14:00 on January 1.]]
[[File:RTC-CrossStreet-030.png|400px|left|thumb|Plum Rd is a two-way cross-street, Orchard Rd, and Mulberry St are one-way cross-streets. To route traffic to the correct sides of these streets, the segments north and south of Main St should be set with one-way closures between 13:00 and 14:00 in the direction traveling away from their junction with Main St.]]
[[File:RTC-CrossStreet-060.png|400px|thumb|The completed set of closures in this example would look like those on the right. We’re all set to watch the parade!]]
{{clear}}
====== Divided road closed for construction ======
[[File:RTC-CrossStreet-100.png|400px|left|thumb|Willow St will be closed for two weeks for construction. So we set a closure for the length of both carriageways.]]
[[File:RTC-CrossStreet-110.png|400px|thumb|Cherry Ave crosses Willow St in a ‘H’ configuration. In this case, we need to close only the median segment to prevent traffic from being routed through the intersection or to the wrong side of Willow. Note, we set no closures on Rose St because it is a T-intersection.]]
|Controlling cross traffic through a closed route|nt=yes
|section=5
|summary='''Click expand on the right side here to see Example scenarios with illustrations.'''{{anchor|New_Year.27s_Day_Parade_in_RTC_Town|Divided_road_closed_for_construction}}
}}


::'''Description '''- This section will be viewable in both the client app and the Live Map. Write a description of closure / event here.
::'''Direction''' - If a single one-way segment is selected, then the correct direction will be auto-selected. If the segment is two way and the closure is in only one of the directions, choose that direction here. If multiple directions are selected, then the editor should choose two way for the closure then all two way segments will be closed two ways and the one ways will be closed in the appropriate direction.
::'''Event''' - If this closure is part of a [[Major Traffic Event]], choose it from the drop-down list. If not present then add the Event.
::'''Start/End Date & Time''' - Enter date/time the closure will remain active (the start date can be a date in the past).  Enter the correct time for the closure for the local time zone of the segment being closed, regardless of where you are located while entering the closures. Time is entered in [[wikipedia:24-hour_clock|24-hour format]] and date uses the YYYY-MM-DD. The first minute of the day begins at 00:00 and the last minute of the day begins at 23:59.
::*The start date cannot be great than 365 days from the current date.
::*The end date (i.e. duration) for a Real-time closure is no longer limited.
::*Real-time closures are active for the full minute they are set for (up to 00 seconds of the next minute)
::*Do not use 24:00 as a start or end time.
::*00:00 is the first minute of the day. Avoid using it as end time.
::*23:59 is the last minute of the day.  Avoid using it as a start time.
::*A closure set for Start: 03:00, End: 04:00, will actually be closed for 60 minutes and 59 seconds, from 03:00:00 - 04:00:59.
::'''Save & Check'''
::*In Live Map, active closures will appear with red closure icons in WME, and with closure alerts bubbles and red and white ''(candy stripe)'' road segment highlighting in Live Map immediately.
::*May have to zoom in to see all closures in Live Map.
::*In Event Mode, if the closures are associated with an event,  to see candy stripe road segment highlighting in WME
::*Inactive closures do not appear at all in Live Map or the Waze app, and will appear with gray closure icons in WME only
{{Expand|This slideshow was prepared by Waze staff to show how to add a closure in WME. It contains information on which segments to select as part of a closure as well. The information in this slide show is also presented throughout this page in text.
{{Expand|This slideshow was prepared by Waze staff to show how to add a closure in WME. It contains information on which segments to select as part of a closure as well. The information in this slide show is also presented throughout this page in text.
{{#widget:Iframe
{{#widget:Iframe
Line 162: Line 129:
|height=415
|height=415
}}
}}
|Slideshow - how to create Real Time Closures
|Slideshow - how to create Real Time Closures|nt=yes
|nt=yes
|section=5
|section=5
|summary='''Click expand on the right side here to see a slideshow developed by waze staff'''
|summary='''Click expand on the right side here to see a slideshow developed by waze staff'''
}}
}}


====== How we learn about closures ======
=====HOV/Service Road adjacent checkbox=====
The editing community can be informed about these closures by:
When checked, the HOV/Service Road adjacent checkbox will prevent the segment from being temporarily reopened by traffic detection. This includes situations where Waze might mistakenly believe that drivers on adjacent segments are driving on the closed segment, causing Waze to temporarily "reopen" the road and include it in calculated routes. The HOV/Service Road adjacent checkbox is intended to mitigate nearby HOV/Express lane and service road traffic from a closed main road segment (or vice versa), but may also apply to adjacent parallel roads or other elevations of multi-level stacked roads that could trigger traffic detection. The checkbox may also be used in other circumstances where traffic detection is undesired before the set closure end time, such as closures where local traffic is still allowed.
* URs/MPs submitted through the app
 
* Knowledge of local happenings
=====Node Closure=====
* Notification from the local community / Waze Major Traffic Event Team
* Long-term closures


All Real-Time Closures follow the same general principles below, regardless of which method is used to submit them. Depending on which method is used there are additional guidance and instructions in the corresponding unique subsections below.
======Node closure - cross traffic======<!--Was: Cross streets - which segments to close-->
=== Connected Citizens Program ===
[[File:Closure nodes English.png|thumb|right]]Closing segments of a road using real-time closures will prevent Waze from routing wazers down that road. '''Node closures''' prevent Waze from routing wazers across intersections along a closed road. When a [[Glossary#Node|junction node]] is closed, no traffic can pass through that node in any direction. All turns through a closed node are prohibited. There is no partial node closure function to restrict individual turns without closing the entire node. In order to close a node to traffic, at least one segment attached to the node must be closed as well.


Through the [[Connected Citizens Program]], Waze shares and receives information from [[Connected Citizens Program#Who can Join|select entities]] which partner with Waze. This information can include Road Closures which are submitted to WME directly by Waze staff. To ease the burden of teaching and submitting closures, Wazers are encouraged to [[Connected Citizens Program#How to Join|promote these relationships with their local governing entities]].
When entering a real-time closure, junction nodes between selected contiguous segments will automatically be pre-selected for closure, while nodes at the ends of a single segment or multiple contiguous segments are not automatically marked for closure. Prior to applying the closure, junction node closure status can be reviewed and toggled.


If all the real-time closures on segments attached to a closed node are removed, the node closure will be automatically removed as well. However, if any segment attached to a closed junction node remains closed, the node closure will also remain.


To work with node closures:


*Select the segments to be closed and add segment closure information.
*Review the list of nodes selected for closure. WME will have enabled junction nodes closures between contiguous selected segments. Mouse-over a node's cross-street name in the list of junction nodes in order to highlight that node on the map.
*Enable and disable node closures as necessary.
*Save segment and associated junction node real-time closures.


=== General closure guidance ===
Prior to the introduction of node closures, the only way to prevent Waze from routing traffic "across" a closed street was to apply closures on the cross-streets. That practice is no longer recommended.[[File:Input_node_English.png|thumb|Only the node on the "input" end of a one-way closure can be closed.]]
==== Usernames and closures ====


[[File:Livemap closure alert.png|250px|thumbnail|right]] Adding a Temporary Closure does not put your name as the last editor for the segment (<small>Updated By: user (#)</small>), however you can see who added a closure by looking at the alert in Live Map or the client.
======Node closures - what to watch out for======
:


*If a Node closure is enabled as part of an active closure, then it will remain enabled as long as the active closures on any connected segments remain active. If it needs to be disabled, use the node closure toggle switch on any of the connected segment closures
**[[File:Closure_corner_node_English.png|thumb|When a closure turns a corner, check the state of the closure at the node]]Example: If a Freeway is closed due to weather from Mile 0 to Exit 100,  and then the eastern part of the road is opened (Exit 60-Exit 100), be sure to remove the node closure at the remaining eastern closure.  Otherwise, the closed node at the end of the entrance ramp at the Exit 60 interchange will prevent routing.
*On one-way segments closures, only the node at the inbound end can be closed. To close the other node, choose a segment closure that has this node at its inbound end and set the closure toggle switch accordingly.
*When a closure turns corner, watch out.  WME will automatically close the node between the two segments.  But traffic may be allowed between the other segments at the intersection. Check the state of the toggle switch for the node at the intersection.
*When all of the closures at a closed node have expired or been removed, the node closure will also expire. Node closure cannot be used to close an intersection unless at least one segment at the intersection is also closed.


==== {{anchor|RTC area}}Closure feature permissions ====
<br />
=====How we learn about closures=====
The editing community can be informed about these closures by:


This feature is restricted to rank {{rank|closure}} editors and above. Under special circumstances, your [[RC]] (or a state or territory manager in your area), has the ability to grant an '''RTC area''' to users of various ranks so they can access the feature. Contact your local RC if you believe you require such access.
*URs/MPs submitted through the app
*Knowledge of local happenings
*Notification from the local community / Waze Major Traffic Event Team
*Long-term closures


Alternatively, If you do not have the required rank to access the Closure feature in WME, you can ask a higher ranking editor to implement the closures for you. It can be submitted like any other unlock/update request in the [http://docs.google.com/forms/d/1oGINt4UEkBV0Par5VCingXzTZpJq9KjG8GbZpGqbRow/viewform Road Closures Form]. You can also ask a higher ranked editor directly in a [[PM]], or [[WME Chat]].
All Real-Time Closures follow the same general principles below, regardless of which method is used to submit them. Depending on which method is used there are additional guidance and instructions in the corresponding unique subsections below.


==== Step by step instructions to add a closure ====
===Waze for Cities Program===


Through the [[Connected Citizens Program]], Waze shares and receives information from [[Connected Citizens Program#Who can Join|select entities]] which partner with Waze. This information can include Road Closures which are entered in WME directly by Waze Staff or the CCP's employees. Wazers are encouraged to [[Connected Citizens Program#How to Join|promote these relationships with their local governing entities]].


==== WME closure feature guidance ====
===Closure guidance and tips===
=====Edit History=====
[[File:Livemap closure alert.png|250px|thumbnail|right]] Adding/deleting/modifying a closure creates an entry in the segment's history, but does not cause a change in the <small>Modified:</small> username showing the last editor of the segment. You can also see who added an active closure by clicking on the alert in Live Map or the client. Closure expiration does not appear in the segment's history.


===== Closing recently edited segments =====
====={{anchor|RTC area}}Closure feature permissions=====


Real-Time Closures entered using this feature {{u|are not subject to waiting for a [[tile update]]}}, they will go live almost immediately. However, since the Real-Time Closures are effected on the segments and nodes as they are now in the current live map, they don't work on segments and nodes which are not already included in the current tile build. If you enter a Real-Time Closure for a segment which has been modified enough (e.g. changed the segment ID, node ID, or junction location) since the last tile update, the Real-Time Closure would be corrupted and not functioning properly until after the next tile update.  
*Usual situation
**Rank: Your rank must be {{rank|closure}} or above.
**Edit permission The segment must be in your editing area, and be locked at or below your rank
*'''RTC area''' - a special-purpose area granted by your [[RC]] for the purpose of making closures. Generally granted to CCP partners
**You can apply a closure to any segment within the RTC area, no matter the lock level.


To protect against this, if you try to close a new or modified segment before the tiles update, the closure will not save and WME will display an error '''{{red|(!) Element Segment with ID xxxxxxxx was not found (probably deleted).}}''' Wait till after the changes are included in a tile build, and then enter the closure again and it should save fine.
If you are unable to close a segment, then contact an editor who can via [[PM]], in [[WME Chat]], or in Discord. Some regions of the US use a closure form to submit closure requests. Please check with your local community.


=====Closing recently edited segments and nodes=====


===== Closing multiple segments =====
Road closures go live almost immediately - there is no wait for tile update. However, they can only be applied to segments that have already been uploaded to the map. You will not be able to save a closure on any segment that was cut, merged or newly drawn after the last tile update, because the new segment ID has not been uploaded. WME will display the error message '''{{red|(!) Failed to add road closure -xxx}}'''. Wait until after the changes are included in a tile build, then enter the closure again.


Real-Time Closures can be added to multiple segments simultaneously by selecting all the affected segments first. {{Red|Be careful}} to verify all the segments after you save that the Real-Time Closures were added properly. ''It's been reported before when multiple Real-Time Closures were added at once, that some of the segments either weren't closed, or had incorrect details in the closure (e.g. direction).''
If a segment is disconnected from one node, attached to a different node, or is involved in roundabout creation, even though the segment ID is preserved, it may not be possible to apply the desired closure to the segment. WME may allow application of a closure that extends no more than 48 hours into the future. When a segment has been attached to a different node (identified by its node ID), attempts to use the segment to close this "new" node may instead result in closure of the node formerly attached to the same end of the segment.


In order  to prevent routing through a segment that also needs to be cut in two or removed completely, first place a time-based segment restriction (TBSR) on the segment, then (optionally) apply the closure to make it visible to drivers.  After the next tile update, the TBSRs will be in place to prevent routing while you make other changes.  Even if you delete a segment, the restrictions will persist until the next tile update. Then you can remove the closure, make segment edits, and apply any new TBSRs needed to control traffic appropriately in the new configuration. After one more tile update, all the edits will be uploaded to the map, the TBSRs can be removed, and closures can be applied to the correct section of road.  Following this procedure will require 2 or 3 days, but will, in the end, allow you to limit a closure to just a damaged bridge, for example, instead of an entire mile-long segment of road.


===== Segment direction for one-way closures =====
To maintain closures at an intersection while drawing a new roundabout, it is possible to remove the closures, draw the roundabout, and set new closures (48 hours or less) on the incoming segments.  After the next tile update, the closures can be extended.


If only some of the segments are one-way, or some one-way segments are in opposing direction (B-A, A-B), you can set the Closure as two-way for all the segments. When you save you will see an error line for each direction of a closed segment which failed to save because the segment is one-way. You can ignore the error, and all your segments ''should'' be closed in all possible directions. (Be sure to double check them all.)
=====Editing segments with closures=====


{{Red|'''NOTE:'''}} If a segment has a closure on it in WME, certain attributes cannot be directly modified by any editors - regardless of rank. This includes changing the segment, node IDs, or anything that could affect routing. This is by design, to prevent corrupting the closure. Changing the direction of the segment cannot be made with a closure already on a segment.


===== Editing closed segments =====
If you need to edit the segment causing the IDs or direction to change, you will have to first remove the closure (copy the details first), then modify the segment and save. If the edit did not alter the segment or junction node IDs, you can immediately replace the closure with the details you copied to the appropriate segments. If you altered any segment or junction node IDs, you will have to wait until after the next tile update before reentering the closure.


{{Red|'''NOTE:'''}} If a segment is closed using this feature, the segment will not be editable by any editors - regardless of rank - while the closure is in effect. This is by design, to prevent any changes to segment and junction node IDs which will corrupt the closure.
Segments with a closure on it in WME can be edited in the following ways: change street and city name, change lock level, change road type, change speed limit, add, change, or remove a restriction, add, change, or remove elevation, add, change, or remove routing preference and add lane guidance.


If you need to edit the segment, you will have to first remove the Temporary Closure ''(copy the details first)'', then modify the segment and save. If the edit did not alter the segment or junction node IDs, you can immediately replace the Temporary Closure with the details you copied to the appropriate segments. If you altered any segment or junction node IDs, you will have to wait until after the next tile update before reentering the Temporary Closure.
<br />
=====Closing multiple segments=====
When closing multiple segments at the same time, especially when they have different directions, verify that all the closures were added properly. Sometimes adding closures to segments in different directions can result in some segments not being closed, or in some segments being closed in the wrong direction.


=====Segment direction for one-way closures=====


If only some of the segments are one-way, or some one-way segments are in opposing direction (B-A, A-B), you can set the closure as two-way for all the segments. When you save you will see an error line for each direction of a closed segment which failed to save because the segment is one-way. You can ignore the error, and all your segments ''should'' be closed in all possible directions. (Be sure to double check them all.)


== Major Traffic Event (MTE) Closure Sheets==
==Major Traffic Event (MTE)==
{{anchor|Major Traffic Event (MTE) closure sheets}}
{{anchor|Major_traffic_events}}
{{anchor|Major_traffic_events}}
{{Anchor|Closure_sheets}}
{{Anchor|Closure_sheets}}


There are two ways to create Major Traffic Events in Waze. 
There are two ways to create [[Major Traffic Event|Major Traffic Events]] in Waze.
#<nowiki> The easiest way, for editors of rank {{rank|closure} and higher, is to create the event and the closures in the Waze Map Editor. </nowiki>
# The other way is to use the [https://www.waze.com/en/events|Waze Events] page to request an MTE closure sheet. ONce the sheet is filled out with information in WME, Waze Closure staff members who will upload the closures and (optionally) get a message out to wazers in the area.
=== more on closure sheets ===
----


These Closure Sheets have some unique advantages over submitting closures directly in WME, and also have some unique guidelines listed below. They still also follow all the general guidance for [[#Real time closures|Real-Time Closures]] listed above.
#The easiest way, for editors of rank {{rank|closure}} and higher, is to create the event and the closures in the Waze Map Editor. ''See the full article for more details on creating a [[Major Traffic Event]] in the WME.''
* Real-Time Closures which could just as easily be submitted using the Closure feature in WME, shouldn't be submitted using the sheets.
#*Editors below rank {{rank|closure}} can reach out to their local community who will be glad to assist them in generating the MTE, and associated closures in the WME.
* Check your email; find out who will be working with you on these closures, when they are available to upload closures. Make sure you have time to double-check closures before the event begins.
#Non-editors can still submit information directly to Waze Closure staff (see below) to create an MTE, and (optionally) get a message out to wazers in the area.
* Check the sheet for required fields (closure start and end time, permalink, road name, your username, etc). guidelines are similar to guidelines for closures entered using WME
* Once each row of the sheet has been uploaded, it will be marked as such.  If any rows are not uploaded, check the sheet comments and check your email.
* Closures will go live as soon as they are uploaded
* It may be possible to upload a closure involving a segment ID, node ID, or node location that have moved since the last tile update; The real time closure will not become active until these segment and node changes go live.


== Report closure feature in the Waze app ==
===Submitting directly to Waze===
{{anchor|Report closure feature in the waze app}}
{{anchor|More on closure sheets}}
Users in the client app can mark an unexpected road closure they see while driving. It is typically used for unexpected, short-term closures of up to a few days. This feature requires multiple users to be at the location to enter the same road closure information on the map before it will be seen by other drivers.
----
 
Instructions on how to use this feature in the Waze app is available in the [http://support.google.com/waze/answer/6081233 Waze Help Center].
 
==== App reported closures in WME ====
 
Any closures reported from the Waze app are visible and can be manipulated in the Waze Map Editor. Waze app reported closures depend upon the rank of the editor to determine their effect on routing. RTCs from Rank 4 and below editors {{u|do not}} have an effect on routing until enough users report the same segment closed; RTC from Rank 5 and above editors go into effect immediately. Rank 4 and below app closures  are visible in WME can be edited by a Rank 3+ editor, that RTC will then take effect immediately.
=====closures with a start date 1969 or 1970=====
 
{{anchor|Understanding closures with an end date circa 1970}}
Note: {{as of|2017}} App reported closures show this style date as the start date, while end dates can set by choosing a duration in the client. {{as of|2015|May}} Waze has recently changed the user interface, so you should not see these anymore. You will instead see the closure marked as end date "Not set" (see the [[#Closure date NOT SET|next section]]). It is possible that there are some existing closures that use the old format described in this section, or that not all servers have been updated to use the new interface described in the next section.
 
When a mobile user [[#Report closure feature in the Waze app|submits a Closure Report through the app report menu]], Waze puts it on the map as a closure, similar to a manually-entered closure. Unlike WME-entered reports, the app supports submitting closures without indicating an end date/time. These are recorded with a "null" date time, which in Unix, by convention (as described below), is midnight of January 1,1970. Because Waze uses the [[UTC]] time zone, this may be ±1-13 hours different from your local time.
 
In the [http://en.wikipedia.org/wiki/Unix Unix operating systems] a time is encoded as the number of seconds passed since January 1, 1970. A "null" date will be zero seconds passed and show a date time of 1970-01-01T00:00 UTC. Adjusted for time zones, and you could have a date-time anywhere from 1969-12-31T12:00, to 1970-01-01T12:00, or one hour more when adjusted for Daylight Saving (Summer) Time.


To submit a major traffic event, email waze-closures@google.com with the following details:


{{Anchor|Closure date NOT SET}}
*The event name in English and in the Local Language
*All street names closed during the event
*Intersecting street where each closure begins and ends
*Start and end time for each closed road
*Start and end date for each closed road
*Indicate if the whole road is closed or just one direction is closed


===== Closures with end date "Not set" =====


You may occasionally see an RTC in WME with an end date of "Not set" (or set in 1969-1970 in the older style [[#Understanding closures with an end date circa 1970|described above]]).
Some pointers when submitting events directly to Waze Closure staff:
* these are closures reported from the Waze App
*These may not be actively affecting routing in Live Map or the Waze app.
*They may have been submitted by any rank user,
*There may be more than one of this type of closure overlapping for the same segment and direction.


The closure anomalies listed above are a result of the following:
*Check your email; find out who will be working with you on these closures, when they are available to upload closures. Make sure you have time to double-check closures before the event begins.
* Closures reported from the client app don't immediately affect routing until there are multiple identical reports.
*Waze staff might not publish the MTE to their [www.waze.com/events Events] page, until shortly before the event. Make sure to communicate with them so you can verify the details.
* They can be reported by any rank user.
*Closures will go live as soon as they are uploaded (within their specified time frames).
* Multiple reports are required to activate them.
*Closure Sheets are obsolete, and are no longer used to input Real Time Closures, or to generate an MTE.
* More than one report can exist on the same segment.


These closures are editable by editors in WME who have permission to use the RTC feature. If you do edit and/or delete one of these app-reported RTCs, the effects are seen immediately. If you change the end date, the RTC will immediately start affecting traffic like any regular RTC.
==Report closure feature in the Waze app==
{{anchor| Report a Closure in the Waze client app}}
{{anchor| Report a closure in the Waze client app}}


If there are multiple app-reported RTCs on a segment, an error will be generated when trying to edit and save changes to one of them. You will need to locate the duplicate entry or entries and remove them before being able to save changes to the one entry.
Users in the mobile app can mark a closed road they see while driving. Instructions on how to use this feature in the Waze app is available in the [http://support.google.com/waze/answer/6081233 Waze Help Center].


*This feature is typically used for unexpected, short-term closures of up to a few days.
*This closure will immediately show up in the reporting user's app.
*Generally, the closure will not show up for anyone else until several other users have reported the same closure.
*Editors can become "trusted" to report closures and fewer additional reports will be required to make their in-app closures go live.
*If the editor is rank 5 or higher, the in-app closure will go into effect immediately.


{{clear}}{{ReturnTo | Editing manual | the editing manual}}
====App reported closures in WME====
{{Anchor|Closure date NOT SET}}{{anchor|closures with a start date 1969 or 1970}}In-app closures are also visible from within WME


[[Category:Community Administration]]
*These closures can be deleted or edited by any rank {{Rank|closure}}+ editor
[[Category:Waze Map Editor]]
*If there are multiple app-reported RTCs on a segment, an error will be generated when trying to edit and save changes to one of them. Remove duplicate entries first, and then make changes to the one remaining entry.

Latest revision as of 20:21, 14 July 2022

A Real Time Closure (RTC) may be used when a segment is completely closed temporarily in one or both directions to all wazers. When the RTC is active, the affected segment will be marked with red-and-white candy stripes and Waze will not route any traffic through or onto the segment. Only use an RTC when a road is completely closed in one or both directions. Do not use an RTC for lane closures, width restrictions or other cases where traffic is still allowed to move.

The real time closure is the preferred method for temporarily closing roads because it is visible to Wazers and because it helps protect the map.

Deciding when to use an RTC

There are several possible ways to prevent Waze from routing traffic over a segment. The best choice depends on the situation.

Method Vehicles Affected Takes Effect Ends Traffic Data Guidance
Real time closure All Immediate Expires Kept Preferred option for temporary (even long term) one-way or two-way closure. Visible to drivers. Immediate effect. Automatically removed when it expires.
Road direction change All Tile update Permanent Kept Use only for permanent change in direction from two-way to one-way.
Time-based segment restriction Some/All Tile update Optionally expires Kept Use only where the restrictions (time of day/ day of week) are permanent, or where certain vehicle types are allowed or prohibited. Example: No passenger cars on weekdays.
Time-based turn restriction Some/All Tile update Optionally expires Kept Use where travel on the segment is allowed, but turns onto the segment are temporarily forbidden or else permanently forbidden at certain times of day, days of week or for certain vehicle types. Example: No left turn 4:00pm-6:00pm
Permanent turn restriction All Tile update Permanent Kept
Use where a turn onto the segment should be permanently forbidden for all vehicles.
Conversion to a penalized road type All Tile update Permanent Kept Penalties make routing less likely, but are not absolute. Vehicles with a destination on the segment will be routed onto the segment. Normally  Private Road  is used.
Disconnection All Tile update Permanent Lost Use only if the disconnection is permanent. All turn data is lost.
Deletion All Tile update Permanent Lost Use only if the road is permanently closed. All data is lost.

Real time closures are the preferred way of temporarily controlling traffic for a number of reasons

  • They begin to affect routing within a few minutes of being saved, without waiting for a tile update.
  • When the RTC is removed, proper routing can be restored immediately, without waiting for a tile update.
  • They allow editors to temporarily prevent routing over specific segments, without having to make any changes to, or damage those segments, and their road types, junctions, or turn restrictions.
  • They preserve traffic data.
  • By default (see below), a road closed with an RTC will be continually evaluated for through traffic. If enough traffic is detected driving through a closure, the closure is temporarily deactivated until the traffic is no longer detected. Therefore if an RTC is mistakenly placed on an open segment it will only affect drivers for a few minutes until the through traffic is detected, and the closure deactivated automatically.
  • Real time closures are visible in Live Map and the Waze app with special alert icons and segment highlighting. They are also visible in WME with special icons.
  • They can be created and commented on within the Waze app, with app creations and comments generating notifications for editors.
  • They can be associated with Major Traffic Events to get notifications sent to nearby Wazers.
  • They eliminate the need for addition and removal of partial restrictions. In fact, partial restrictions should not be used redundantly with real time closures

Effect on routing

Waze will not choose a closed segment as the closest segment to the destination.

When a real time closure is active, Waze will not route through or even partway through the closed segment in the direction(s) it is closed. It will not route to a destination on the closed segment(s), even if that is the closest segment to the destination. Instead, it will pick a stop point on the next closest segment. If the closed segment is much longer than the part of the road that is actually closed to all traffic, this can result in wazers being sent to a nearby street even though they should be able to drive to the destination. For this reason, if a closure is very localized and going to go on for over a week (as for a bridge replacement) it might be worth the effort to edit the closed segment.

If the Wazer is currently located on a closed segment, waze will find a route that begins in the closed segment and find the shortest distance to a segment with no closure.

How real time closures are added to the map

Real time closures in WME

How to add a real time closure

Screenshot of segment RTC properties as of 08/2020
  1. Save all pending edits. You will not be able to add or edit closures if there are pending edits. Note that saving an edit which changes the segment number will prevent adding the RTC.
  2. Select the segments you want to close.
  3. Click the Closure tab in the left panel.
  4. Click to + Add Closure and fill out the fields shown:
Description - This section will be viewable in both the client app and the Live Map. Write a description of closure / event here.
Direction - If a single one-way segment is selected, then the correct direction will be auto-selected. If the segment is two way and the closure is in only one of the directions, choose that direction here. If multiple directions are selected, then the editor should choose two way for the closure then all two way segments will be closed two ways and the one ways will be closed in the appropriate direction.
Event - If this closure is part of a Major Traffic Event, choose it from the drop-down list. If not present then add the Event.
Start/End Date & Time - Enter date/time the closure will remain active (the start date can be a date in the past). Enter the correct time for the closure for the local time zone of the segment being closed, regardless of where you are located while entering the closures. Time is entered in 24-hour format and date uses the YYYY-MM-DD. The first minute of the day begins at 00:00 and the last minute of the day begins at 23:59.
  • The start date cannot be great than 365 days from the current date.
  • The end date (i.e. duration) for a Real-time closure is no longer limited.
  • Real-time closures are active for the full minute they are set for (up to 00 seconds of the next minute)
  • Do not use 24:00 as a start or end time.
  • 00:00 is the first minute of the day. Avoid using it as end time.
  • 23:59 is the last minute of the day. Avoid using it as a start time.
  • A closure set for Start: 03:00, End: 04:00, will actually be closed for 60 minutes and 59 seconds, from 03:00:00 - 04:00:59.
Save & Check
  • In Live Map, active closures will appear with red closure icons in WME, and with closure alerts bubbles and red and white (candy stripe) road segment highlighting in Live Map immediately.
  • May have to zoom in to see all closures in Live Map.
  • In Event Mode, if the closures are associated with an event, to see candy stripe road segment highlighting in WME
  • Inactive closures do not appear at all in Live Map or the Waze app, and will appear with gray closure icons in WME only
Slideshow - how to create Real Time Closures link to this section
Click expand on the right side here to see a slideshow developed by waze staff

This slideshow was prepared by Waze staff to show how to add a closure in WME. It contains information on which segments to select as part of a closure as well. The information in this slide show is also presented throughout this page in text.

HOV/Service Road adjacent checkbox

When checked, the HOV/Service Road adjacent checkbox will prevent the segment from being temporarily reopened by traffic detection. This includes situations where Waze might mistakenly believe that drivers on adjacent segments are driving on the closed segment, causing Waze to temporarily "reopen" the road and include it in calculated routes. The HOV/Service Road adjacent checkbox is intended to mitigate nearby HOV/Express lane and service road traffic from a closed main road segment (or vice versa), but may also apply to adjacent parallel roads or other elevations of multi-level stacked roads that could trigger traffic detection. The checkbox may also be used in other circumstances where traffic detection is undesired before the set closure end time, such as closures where local traffic is still allowed.

Node Closure
Node closure - cross traffic

Closing segments of a road using real-time closures will prevent Waze from routing wazers down that road. Node closures prevent Waze from routing wazers across intersections along a closed road. When a junction node is closed, no traffic can pass through that node in any direction. All turns through a closed node are prohibited. There is no partial node closure function to restrict individual turns without closing the entire node. In order to close a node to traffic, at least one segment attached to the node must be closed as well.

When entering a real-time closure, junction nodes between selected contiguous segments will automatically be pre-selected for closure, while nodes at the ends of a single segment or multiple contiguous segments are not automatically marked for closure. Prior to applying the closure, junction node closure status can be reviewed and toggled.

If all the real-time closures on segments attached to a closed node are removed, the node closure will be automatically removed as well. However, if any segment attached to a closed junction node remains closed, the node closure will also remain.

To work with node closures:

  • Select the segments to be closed and add segment closure information.
  • Review the list of nodes selected for closure. WME will have enabled junction nodes closures between contiguous selected segments. Mouse-over a node's cross-street name in the list of junction nodes in order to highlight that node on the map.
  • Enable and disable node closures as necessary.
  • Save segment and associated junction node real-time closures.

Prior to the introduction of node closures, the only way to prevent Waze from routing traffic "across" a closed street was to apply closures on the cross-streets. That practice is no longer recommended.

Only the node on the "input" end of a one-way closure can be closed.
Node closures - what to watch out for
  • If a Node closure is enabled as part of an active closure, then it will remain enabled as long as the active closures on any connected segments remain active. If it needs to be disabled, use the node closure toggle switch on any of the connected segment closures
    • When a closure turns a corner, check the state of the closure at the node
      Example: If a Freeway is closed due to weather from Mile 0 to Exit 100, and then the eastern part of the road is opened (Exit 60-Exit 100), be sure to remove the node closure at the remaining eastern closure. Otherwise, the closed node at the end of the entrance ramp at the Exit 60 interchange will prevent routing.
  • On one-way segments closures, only the node at the inbound end can be closed. To close the other node, choose a segment closure that has this node at its inbound end and set the closure toggle switch accordingly.
  • When a closure turns corner, watch out. WME will automatically close the node between the two segments. But traffic may be allowed between the other segments at the intersection. Check the state of the toggle switch for the node at the intersection.
  • When all of the closures at a closed node have expired or been removed, the node closure will also expire. Node closure cannot be used to close an intersection unless at least one segment at the intersection is also closed.


How we learn about closures

The editing community can be informed about these closures by:

  • URs/MPs submitted through the app
  • Knowledge of local happenings
  • Notification from the local community / Waze Major Traffic Event Team
  • Long-term closures

All Real-Time Closures follow the same general principles below, regardless of which method is used to submit them. Depending on which method is used there are additional guidance and instructions in the corresponding unique subsections below.

Waze for Cities Program

Through the Connected Citizens Program, Waze shares and receives information from select entities which partner with Waze. This information can include Road Closures which are entered in WME directly by Waze Staff or the CCP's employees. Wazers are encouraged to promote these relationships with their local governing entities.

Closure guidance and tips

Edit History

Adding/deleting/modifying a closure creates an entry in the segment's history, but does not cause a change in the Modified: username showing the last editor of the segment. You can also see who added an active closure by clicking on the alert in Live Map or the client. Closure expiration does not appear in the segment's history.

Closure feature permissions
  • Usual situation
    • Rank: Your rank must be 3 or above.
    • Edit permission The segment must be in your editing area, and be locked at or below your rank
  • RTC area - a special-purpose area granted by your RC for the purpose of making closures. Generally granted to CCP partners
    • You can apply a closure to any segment within the RTC area, no matter the lock level.

If you are unable to close a segment, then contact an editor who can via PM, in WME Chat, or in Discord. Some regions of the US use a closure form to submit closure requests. Please check with your local community.

Closing recently edited segments and nodes

Road closures go live almost immediately - there is no wait for tile update. However, they can only be applied to segments that have already been uploaded to the map. You will not be able to save a closure on any segment that was cut, merged or newly drawn after the last tile update, because the new segment ID has not been uploaded. WME will display the error message (!) Failed to add road closure -xxx. Wait until after the changes are included in a tile build, then enter the closure again.

If a segment is disconnected from one node, attached to a different node, or is involved in roundabout creation, even though the segment ID is preserved, it may not be possible to apply the desired closure to the segment. WME may allow application of a closure that extends no more than 48 hours into the future. When a segment has been attached to a different node (identified by its node ID), attempts to use the segment to close this "new" node may instead result in closure of the node formerly attached to the same end of the segment.

In order to prevent routing through a segment that also needs to be cut in two or removed completely, first place a time-based segment restriction (TBSR) on the segment, then (optionally) apply the closure to make it visible to drivers. After the next tile update, the TBSRs will be in place to prevent routing while you make other changes. Even if you delete a segment, the restrictions will persist until the next tile update. Then you can remove the closure, make segment edits, and apply any new TBSRs needed to control traffic appropriately in the new configuration. After one more tile update, all the edits will be uploaded to the map, the TBSRs can be removed, and closures can be applied to the correct section of road. Following this procedure will require 2 or 3 days, but will, in the end, allow you to limit a closure to just a damaged bridge, for example, instead of an entire mile-long segment of road.

To maintain closures at an intersection while drawing a new roundabout, it is possible to remove the closures, draw the roundabout, and set new closures (48 hours or less) on the incoming segments. After the next tile update, the closures can be extended.

Editing segments with closures

NOTE: If a segment has a closure on it in WME, certain attributes cannot be directly modified by any editors - regardless of rank. This includes changing the segment, node IDs, or anything that could affect routing. This is by design, to prevent corrupting the closure. Changing the direction of the segment cannot be made with a closure already on a segment.

If you need to edit the segment causing the IDs or direction to change, you will have to first remove the closure (copy the details first), then modify the segment and save. If the edit did not alter the segment or junction node IDs, you can immediately replace the closure with the details you copied to the appropriate segments. If you altered any segment or junction node IDs, you will have to wait until after the next tile update before reentering the closure.

Segments with a closure on it in WME can be edited in the following ways: change street and city name, change lock level, change road type, change speed limit, add, change, or remove a restriction, add, change, or remove elevation, add, change, or remove routing preference and add lane guidance.


Closing multiple segments

When closing multiple segments at the same time, especially when they have different directions, verify that all the closures were added properly. Sometimes adding closures to segments in different directions can result in some segments not being closed, or in some segments being closed in the wrong direction.

Segment direction for one-way closures

If only some of the segments are one-way, or some one-way segments are in opposing direction (B-A, A-B), you can set the closure as two-way for all the segments. When you save you will see an error line for each direction of a closed segment which failed to save because the segment is one-way. You can ignore the error, and all your segments should be closed in all possible directions. (Be sure to double check them all.)

Major Traffic Event (MTE)

There are two ways to create Major Traffic Events in Waze.

  1. The easiest way, for editors of rank 3 and higher, is to create the event and the closures in the Waze Map Editor. See the full article for more details on creating a Major Traffic Event in the WME.
    • Editors below rank 3 can reach out to their local community who will be glad to assist them in generating the MTE, and associated closures in the WME.
  2. Non-editors can still submit information directly to Waze Closure staff (see below) to create an MTE, and (optionally) get a message out to wazers in the area.

Submitting directly to Waze


To submit a major traffic event, email waze-closures@google.com with the following details:

  • The event name in English and in the Local Language
  • All street names closed during the event
  • Intersecting street where each closure begins and ends
  • Start and end time for each closed road
  • Start and end date for each closed road
  • Indicate if the whole road is closed or just one direction is closed


Some pointers when submitting events directly to Waze Closure staff:

  • Check your email; find out who will be working with you on these closures, when they are available to upload closures. Make sure you have time to double-check closures before the event begins.
  • Waze staff might not publish the MTE to their [www.waze.com/events Events] page, until shortly before the event. Make sure to communicate with them so you can verify the details.
  • Closures will go live as soon as they are uploaded (within their specified time frames).
  • Closure Sheets are obsolete, and are no longer used to input Real Time Closures, or to generate an MTE.

Report closure feature in the Waze app

Users in the mobile app can mark a closed road they see while driving. Instructions on how to use this feature in the Waze app is available in the Waze Help Center.

  • This feature is typically used for unexpected, short-term closures of up to a few days.
  • This closure will immediately show up in the reporting user's app.
  • Generally, the closure will not show up for anyone else until several other users have reported the same closure.
  • Editors can become "trusted" to report closures and fewer additional reports will be required to make their in-app closures go live.
  • If the editor is rank 5 or higher, the in-app closure will go into effect immediately.

App reported closures in WME

In-app closures are also visible from within WME

  • These closures can be deleted or edited by any rank 3+ editor
  • If there are multiple app-reported RTCs on a segment, an error will be generated when trying to edit and save changes to one of them. Remove duplicate entries first, and then make changes to the one remaining entry.