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Ldriveskier (Lisa) is a Rank 6, US Local Champ, US Country Manager, Mid Atlantic Region Multi State Manager, West Virginia State Manager, and Northeast Ohio Large Area Manager based out of Ohio. She can be contacted by Waze forum [https://www.waze.com/forum/ucp.php?i=pm&mode=compose&username=ldriveskier Private Message].
Goalː Help as much as possible without interfering.
=== '''Milestones''' ===
=== '''Milestones''' ===
* '''First edits''': February 2016
* '''First edits''': February 2016
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* '''R5 Promotion''': November 2017
* '''R5 Promotion''': November 2017
* '''MAR MSM''': March 2018
* '''MAR MSM''': March 2018
* '''NM AM''': October 2018
* '''USA CM''': November 2018
* '''USA LC/R6 Promotion''': October 2019


=== '''Formal Mentoring''' ===
=== '''Formal Mentoring''' ===
* R4/AM Mentee with JustinS83
* R4/AM Mentee with JustinS83
* R5/SM Mentee with Roadtechie
* R5/SM Mentee with Roadtechie
* Mentor for WazinBruce, R2->[R3/AM goal] - on hold
* Mentor for WazinBruce, R2->[R3/AM goal] - cancelled
* Tag-team mentor for 
* Tag-team mentor for 
** mhh60, R3->R4 - complete, achieved R4
** mhh60, R3->R4 - complete, achieved R4
** kwrigh01, R4->[SM goal] - complete, achieved SM
** kwrigh01, R4->[SM goal] - complete, achieved SM
** Fweewayze94, R2->[R3/AM goal] - in progress
** Fweewayze94, R2->[R3/AM goal] - completed mentoring, but largely inactive
** mhh60, R4->[R5/SM goal] - in progress
** mhh60, R4->[R5/SM goal] - achieved SM
** WeezieAW, R1->[R3 goal] - in progress
** WeezieAW, R1->[R3 goal] - achieved R2, went inactive
** Umarth735, R2 -> [AM/R4 goal] - in progress
** Umarth735, R2 -> [AM/R4 goal] - achieved AM/R4
** bimmer4WDrift, R3->[AM/R4 Goal] - stalled
** bimmer4WDrift, R3->[AM/R4 Goal] - stalled
** AmericanaStorm, R2->[R3 goal] - cancelled
** AmericanaStorm, R2->[R3 goal] - cancelled
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* '''Ohio Cafe''', January 2017 (Columbus, OH)
* '''Ohio Cafe''', January 2017 (Columbus, OH)
* '''Mid Atlantic Regional''', August 2017 (Washington DC)
* '''Mid Atlantic Regional''', August 2017 (Washington DC)
** Solicited questions for Q&A
* '''Great Lakes Regional''', August 2017 (Indianapolis, IN)
* '''Great Lakes Regional''', August 2017 (Indianapolis, IN)
* '''Ohio Cafe''', November 2017 (Toledo, OH)
* '''Ohio Cafe''', November 2017 (Toledo, OH)
* '''Michigan Cafe''', May 2018 (Northville, MI)
* '''Michigan Cafe''', May 2018 (Northville, MI)
* '''South Atlantic Regional''', June 2018 (Hilton Head, SC)
* '''South Atlantic Regional''', June 2018 (Hilton Head, SC)
* ''(scheduled) '''Mid Atlantic Regional''', November 2018 (Tyson's Corner, VA)''
* '''Mid Atlantic Regional''', November 2018 (Tyson's Corner, VA)
** Organized agenda topics, recruited presenters, solicited questions
* '''Ohio Cafe''', December 2018 (Harrison, OH)
* '''NA Mega Meetup''', February 2019 (Los Angeles, CA)
* '''ODOT TMC Tour & Ohio Cafe''', October 2019 (Columbus, OH)
* '''Michigan Cafe''', October 2019 (Grand Ledge, MI)
* '''Great Lakes/Plains Regional''', October 2019 (St Louis, MO)


=== '''MapRaid Participation''' ===
=== '''MapRaid Participation''' ===
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** Clean up PURs in Charlotte, NC
** Clean up PURs in Charlotte, NC
* '''Texas''' (October 2018) - [https://sites.google.com/view/mapraid-texas/home MapRaid site]
* '''Texas''' (October 2018) - [https://sites.google.com/view/mapraid-texas/home MapRaid site]
** Primarily PUR raid
** Made [https://drive.google.com/file/d/17nWHQ0WNxt9J3zaRvqBZh-ydmwegWzns/view?usp=sharing HoF] for my Division
* '''Pakistan''' (March 2019) - [https://wazeopedia.waze.com/wiki/USA/User:Dude495/drafts/Pakistan/Land_Of_The_Pure_Mapraid Wiki page]
** Third place on [https://www.waze.com/forum/viewtopic.php?f=1449&t=281184 HoF] for my group
** Helped organizers with MapRaid advice
* '''PLN KS-MO''' (August 2019) - [https://wazeopedia.waze.com/wiki/USA/USA/Plains/KS-MO_MapRaid Wiki page]
** Group Leader for group 1, NW KS with base map focus
** Shared MapRaid planning/leadership experiences and information with hosts
* '''SER AL-FL''' (October/November 2019) - [https://wazeopedia.waze.com/wiki/USA/Southeast/AL-NoFL_MapRaid_2019 Wiki page]
** Assistant Group Leader (AGL) for Group 8, Huntsville
** Primarily Places raid
=== '''Webinar participation''' ===
* '''SER Webinar''', September 2017
* '''SER Webinar''', September 2018
* '''NA/RBS/BAT Routing Webinar''', December 2018
* '''App Beta Webinar''' (topic still confidential), August 2019


=== '''Projects''' ===
=== '''Projects''' ===
* '''Virtual Emergency Operations Center (VEOC)'''
* '''Virtual Emergency Operations Center (VEOC)'''
** Hurricane Matthew (October 2016): Actively found and inputted information into the closure sheet, helped bring other editors up to speed when they came to help, encouraged other editors to come to the VEOC to assist, suggested improvements.
** Hurricane Matthew (October 2016): As a new R2, actively found and inputted information into the closure sheet, helped bring other editors up to speed when they came to help, encouraged other editors to come to the VEOC to assist, suggested improvements.
** Hurricane Harvey (August 2017): Actively promoted awareness of the VEOC and  recruited other editors to help.
** Hurricane Harvey (August 2017): Actively promoted awareness of the VEOC and recruited other editors to help.
** West Virginia flooding (February 2017): Found and entered many closures, organized local resources and help within MAR. Activated the VEOC upon a second flooding event within a week. Helped with transition to VEOC.
** West Virginia flooding (February 2017): Found and entered many closures, organized local resources and help within MAR. Activated the VEOC upon a second flooding event within a week. Helped with transition to VEOC.
** Hurricanes Florence & Michael (Fall 2018)ː Found/inputted shelters and closures, recruited and trained mentees who then helped, helped wherever needed, gave feedback for improvements.
** Hurricanes Florence & Michael (Fall 2018)ː Found/inputted shelters and closures, recruited and trained mentees who then helped, helped wherever needed, gave feedback for improvements.
** Winter Storm Jayden (January 2019): Found and mapped shelter pins in Ohio, then helped other states and regions with shelters and road closures.
** PLN Winter Storm/Flooding (March 2019): Found and entered closures.
** TS/Hurricane Barry (July 2019): (Minor help) Finding and entering closures.
* '''WV Flooding''' 
* '''WV Flooding''' 
** July 2017 - widespread WV flooding within my AM, handled myself
** July 2017 - widespread WV flooding within my AM, handled myself
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** Worked with WV MAR-LAM (now SM) kwrigh01 to set-up a closure form and spreadsheet in WV based on the VEOC form and spreadsheet. Also found more resources to help pinpoint locations of flooding and other closures in WV. From all this, developed an updated closure process for all types of closures and added information to the WV wiki page. This has greatly improved our response and organization of ongoing flooding in WV.
** Worked with WV MAR-LAM (now SM) kwrigh01 to set-up a closure form and spreadsheet in WV based on the VEOC form and spreadsheet. Also found more resources to help pinpoint locations of flooding and other closures in WV. From all this, developed an updated closure process for all types of closures and added information to the WV wiki page. This has greatly improved our response and organization of ongoing flooding in WV.
* '''West Virginia CCP work'''
* '''West Virginia CCP work'''
** Communicate with unofficial CCP in Ohio County (OCSO2, deputy sheriff in Ohio County - has RTC privileges for Ohio County, WV)
** Communicate with unofficial CCP in Ohio County ([https://www.waze.com/user/editor/OhioCountySheriff-OCSO2 OhioCountySheriff-OCSO2], deputy sheriff in Ohio County - has RTC privileges for Ohio County, WV)
** Feb 2018 - made strides in communicating with WVDOT
** Feb 2018 - made strides in communicating with WVDOT
*** Responded to many @WVDOT/@WV511 Tweets that Waze had the road closures up to date, promoting the fact that Waze had the closures up to date in the map.
*** Responded to many @WVDOT/@WV511 Tweets that Waze had the road closures up to date, promoting the fact that Waze had the closures up to date in the map.
*** Succeeded in getting added to WVDOT mailing list to receive closure reports that include weather related (flooding) closures, planned construction closures, accident/emergency closures, etc.
*** Succeeded in getting added to WVDOT mailing list to receive closure reports that include weather related (flooding) closures, planned construction closures, accident/emergency closures, etc.
*** Google group created for WV AM+ and got added to the WVDOT mailing list so others could receive closure reports.
*** Google group created for WV AM+ and got added to the WVDOT mailing list so others could receive closure reports.
* '''West Virginia SM work''' (in addition to responsibilities listed in SM wiki)
** Using the above closure reports,(L)AMs have been pitching in with SMs and keeping the closures up to date.
* '''West Virginia SM work''' (in addition to the responsibilities listed in SM wiki)
** Based on the work in the WV flooding,  
** Based on the work in the WV flooding,  
*** found more resources to help pinpoint locations of flooding and other closures in WV  
*** found more resources to help pinpoint locations of flooding and other closures in WV  
*** developed an updated closure process for all types of closures and added information to the WV wiki page.
*** developed an updated closure process for all types of closures and added information to the WV wiki page.
** State of the state UR & MP reports for WV
** State of the state UR & MP reports for WV
** Regional UR & MP reports for MAR
** Regional UR & MP stats reports for MAR
*** Worked with dbSooner to set-up and gained buy in and opinions from MAR leadership
*** Run reports weekly and update [https://www.waze.com/forum/viewtopic.php?f=946&t=263418 forum post]
*** Recruited and trained SirGadwall to act as back-up
** Keep updated pin maps to help editors find problem areas (SLs, non-WV segments, etc)
** Keep updated pin maps to help editors find problem areas (SLs, non-WV segments, etc)
 
* '''Ohio Turnpike Project'''
** Participated in project to map and track large Turnpike projects involving reconfiguring road into crossovers. Resulted in proposing a page for the Wazeopedia on contraflow reconfiguration and collaborating with other editors on ideas they had.
* '''MAR-LAM'''
** The topic of Large Area Managers (LAMs) had been broached in the past with no results. I formed a consensus with MAR RC/ARC and SMs to create the new position within my first week of becoming SM based on my experience as a GLR LAM. The MAR-LAM role was formally adopted a month later. 
* '''Country Manager'''
** Wisconsin City Name Project - worked with other CMs to change over 600 city names in Wisconsin
** Assist various other states in city naming, including coaching on what is possible/appropriate
** Help out whenever able with assistance both in the forums and in any Discord server that local editors aren’t around to assist
* '''Toll Project'''
** Promptly mapped all tolls in WV & borders as soon as tool was available
** Chosen by Waze staff as top contributor for special project to assist other editors in mapping areas currently lacking and understanding the toll tool
*  '''URC-E'''
** Member of the URC-E beta team, testing pre-release and updates before going to production
** Invited members of MAR leadership to become involved, which kicked off MAR involvement
** MAR URC-E comment moderator team
** MAR representative for default USA CommentTeam
*  '''Wazeopedia primary contributions'''
*  '''Wazeopedia primary contributions'''
** Contraflow reconfiguration ([https://www.waze.com/forum/viewtopic.php?f=1636&t=226511 proposed new page])
** Contraflow reconfiguration ([https://www.waze.com/forum/viewtopic.php?f=1636&t=226511 proposed new page])
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** Junction Style Guide/Interchanges [https://www.waze.com/forum/viewtopic.php?p=1760291#p1760291 guidance change]
** Junction Style Guide/Interchanges [https://www.waze.com/forum/viewtopic.php?p=1760291#p1760291 guidance change]
** GLR roles [https://www.waze.com/forum/viewtopic.php?f=943&t=206143&p=1505563#p1505563 page feedback]
** GLR roles [https://www.waze.com/forum/viewtopic.php?f=943&t=206143&p=1505563#p1505563 page feedback]
* '''Ohio Turnpike Project'''
** Participated in project to map and track large Turnpike projects involving reconfiguring road into crossovers. Resulted in proposing a page for the Wazeopedia on contraflow reconfiguration and collaborating with other editors on ideas they had.
* '''MAR-LAM'''
** The topic of Large Area Managers (LAMs) had been broached in the past with no results. I formed a consensus with MAR RC/ARC and SMs to create the new position within my first week of becoming SM based on my experience as a GLR LAM. The MAR-LAM role was formally adopted a month later. 
* '''Inter-Regional Relationships'''
* '''Inter-Regional Relationships'''
** Primarily active in both GLR and MAR
** Primarily active in both GLR and MAR
** Multi region work with RCs to resolve a conflict
** Multi region work with RCs to resolve a conflict
** Establish and maintain communications with any region I have driving EA in and follow local guidance when working in those areas.
** Establish and maintain communications with any region I have travel to and edit in and follow local guidance when working in those areas. Some early examplesː
** SAT: 
*** SAT: 
*** SC - Mapped SLs in Hilton Head private areas by BOTG
**** SC - Mapped SLs in Hilton Head private areas by BOTG
*** Joined traveling SUBWAY team to complete SUBWAYs in GLR, NER, and NOR
**** Joined traveling SUBWAY team to complete SUBWAYs in GLR, NER, and NOR
** NOR:
*** NOR:
*** PA/NY - Assist with URs and updating Places where I traveled
**** PA/NY - Assist with URs and updating Places where I traveled
** SER:  
*** SER:  
*** FL - Minor updates in area I traveled while communicating in Slack.  
**** FL - Minor updates in area I traveled while communicating in Slack.  
*** Participated in SER Webinar (September 2017), correctly answering the question at the end.
**** Participated in SER Webinar (September 2017), correctly answering the question at the end.
** SWR:
*** SWR:
*** CO - Set speed limits, fixed basemap, some FC work
**** CO - Set speed limits, fixed basemap, some FC work
*** NM - informal collaboration program (October 2018)
**** NM - entire state AM through informal collaboration program to help state with few active editors
** Internationalː
** Internationalː
*** Australia - asked to join Australia Discord server to share my insight in recruiting new editors as they strategize reorganizing and growing their community
*** Australia - Was asked to join Australia Discord server to share my insight in recruiting new editors as they strategize reorganizing and growing their community

Latest revision as of 23:31, 4 January 2020

Click here for a BBCode version of this Wazume.


Ldriveskier (Lisa) is a Rank 6, US Local Champ, US Country Manager, Mid Atlantic Region Multi State Manager, West Virginia State Manager, and Northeast Ohio Large Area Manager based out of Ohio. She can be contacted by Waze forum Private Message.

Goalː Help as much as possible without interfering.

Milestones

  • First edits: February 2016
  • R2 Promotion: August 2016
  • R3 Promotion: November 2016
  • First AM granted (WV): January 2016
  • R4 Promotion: March 2017
  • LAM NE Ohio: March 2017
  • WME Beta tester: April 2017
  • Android Beta tester: April 2017
  • AM expansion (WV): May 2017
  • Routing Beta Server tester: August 2017
  • State Manager (West Virginia): August 2017
  • Formal Mentor: August 2017
  • R5 Promotion: November 2017
  • MAR MSM: March 2018
  • NM AM: October 2018
  • USA CM: November 2018
  • USA LC/R6 Promotion: October 2019

Formal Mentoring

  • R4/AM Mentee with JustinS83
  • R5/SM Mentee with Roadtechie
  • Mentor for WazinBruce, R2->[R3/AM goal] - cancelled
  • Tag-team mentor for 
    • mhh60, R3->R4 - complete, achieved R4
    • kwrigh01, R4->[SM goal] - complete, achieved SM
    • Fweewayze94, R2->[R3/AM goal] - completed mentoring, but largely inactive
    • mhh60, R4->[R5/SM goal] - achieved SM
    • WeezieAW, R1->[R3 goal] - achieved R2, went inactive
    • Umarth735, R2 -> [AM/R4 goal] - achieved AM/R4
    • bimmer4WDrift, R3->[AM/R4 Goal] - stalled
    • AmericanaStorm, R2->[R3 goal] - cancelled
    • Deafiebugboy1028, R2->[AM goal] - cancelled
    • lilmamachris29, R1->[AM goal] - cancelled
  • Proposed changes and provided updates for outdated information in various mentoring materials

Meetup Attendance

  • Ohio Cafe, January 2017 (Columbus, OH)
  • Mid Atlantic Regional, August 2017 (Washington DC)
    • Solicited questions for Q&A
  • Great Lakes Regional, August 2017 (Indianapolis, IN)
  • Ohio Cafe, November 2017 (Toledo, OH)
  • Michigan Cafe, May 2018 (Northville, MI)
  • South Atlantic Regional, June 2018 (Hilton Head, SC)
  • Mid Atlantic Regional, November 2018 (Tyson's Corner, VA)
    • Organized agenda topics, recruited presenters, solicited questions
  • Ohio Cafe, December 2018 (Harrison, OH)
  • NA Mega Meetup, February 2019 (Los Angeles, CA)
  • ODOT TMC Tour & Ohio Cafe, October 2019 (Columbus, OH)
  • Michigan Cafe, October 2019 (Grand Ledge, MI)
  • Great Lakes/Plains Regional, October 2019 (St Louis, MO)

MapRaid Participation

  • Tennessee (September 2016) - Wiki page
  • West Virginia (March 2017) - Wiki page Forum post
    • Management/Planning team, Group assistant. 
    • Was a key part in a successful raid along with Stephenr1966, Roadtechie, and JasonN899.
  • China MMR (August 2017) - Wiki page
  • GLR (August 2017)
    • Part of 2017 Great Lakes Regional meetup
    • Cleaned up basemap in Michigan
  • Pennsylvania (September 2017) - Wiki page
    • R4 Mentor (basemap raid for R1-R3 editors only)
  • MapRaid X (November 2017) - Wiki page Forum post
  • Russia (February 2018) - Wiki page Forum post
  • South Carolina (April 2018) - Wiki page
  • West Virginia (April/May 2018) - Wiki page Forum post
    • Raid Leader, Management/Planning team, Ringleader
    • Made the overall HoF
  • SAT (June 2018)
    • Part of 2018 South Atlantic Regional meetup
    • Clean up PURs in Charlotte, NC
  • Texas (October 2018) - MapRaid site
    • Primarily PUR raid
    • Made HoF for my Division
  • Pakistan (March 2019) - Wiki page
    • Third place on HoF for my group
    • Helped organizers with MapRaid advice
  • PLN KS-MO (August 2019) - Wiki page
    • Group Leader for group 1, NW KS with base map focus
    • Shared MapRaid planning/leadership experiences and information with hosts
  • SER AL-FL (October/November 2019) - Wiki page
    • Assistant Group Leader (AGL) for Group 8, Huntsville
    • Primarily Places raid

Webinar participation

  • SER Webinar, September 2017
  • SER Webinar, September 2018
  • NA/RBS/BAT Routing Webinar, December 2018
  • App Beta Webinar (topic still confidential), August 2019

Projects

  • Virtual Emergency Operations Center (VEOC)
    • Hurricane Matthew (October 2016): As a new R2, actively found and inputted information into the closure sheet, helped bring other editors up to speed when they came to help, encouraged other editors to come to the VEOC to assist, suggested improvements.
    • Hurricane Harvey (August 2017): Actively promoted awareness of the VEOC and recruited other editors to help.
    • West Virginia flooding (February 2017): Found and entered many closures, organized local resources and help within MAR. Activated the VEOC upon a second flooding event within a week. Helped with transition to VEOC.
    • Hurricanes Florence & Michael (Fall 2018)ː Found/inputted shelters and closures, recruited and trained mentees who then helped, helped wherever needed, gave feedback for improvements.
    • Winter Storm Jayden (January 2019): Found and mapped shelter pins in Ohio, then helped other states and regions with shelters and road closures.
    • PLN Winter Storm/Flooding (March 2019): Found and entered closures.
    • TS/Hurricane Barry (July 2019): (Minor help) Finding and entering closures.
  • WV Flooding 
    • July 2017 - widespread WV flooding within my AM, handled myself
    • February 2018 - widespread WV flooding, see VEOC above
    • Worked with WV MAR-LAM hippocampuslol to collect data from past flooding events to develop a resource for determining areas likely to flood with the intent to have a quicker response time for future flooding events.
    • Worked with WV MAR-LAM (now SM) kwrigh01 to set-up a closure form and spreadsheet in WV based on the VEOC form and spreadsheet. Also found more resources to help pinpoint locations of flooding and other closures in WV. From all this, developed an updated closure process for all types of closures and added information to the WV wiki page. This has greatly improved our response and organization of ongoing flooding in WV.
  • West Virginia CCP work
    • Communicate with unofficial CCP in Ohio County (OhioCountySheriff-OCSO2, deputy sheriff in Ohio County - has RTC privileges for Ohio County, WV)
    • Feb 2018 - made strides in communicating with WVDOT
      • Responded to many @WVDOT/@WV511 Tweets that Waze had the road closures up to date, promoting the fact that Waze had the closures up to date in the map.
      • Succeeded in getting added to WVDOT mailing list to receive closure reports that include weather related (flooding) closures, planned construction closures, accident/emergency closures, etc.
      • Google group created for WV AM+ and got added to the WVDOT mailing list so others could receive closure reports.
    • Using the above closure reports,(L)AMs have been pitching in with SMs and keeping the closures up to date.
  • West Virginia SM work (in addition to the responsibilities listed in SM wiki)
    • Based on the work in the WV flooding,
      • found more resources to help pinpoint locations of flooding and other closures in WV
      • developed an updated closure process for all types of closures and added information to the WV wiki page.
    • State of the state UR & MP reports for WV
    • Regional UR & MP stats reports for MAR
      • Worked with dbSooner to set-up and gained buy in and opinions from MAR leadership
      • Run reports weekly and update forum post
      • Recruited and trained SirGadwall to act as back-up
    • Keep updated pin maps to help editors find problem areas (SLs, non-WV segments, etc)
  • Ohio Turnpike Project
    • Participated in project to map and track large Turnpike projects involving reconfiguring road into crossovers. Resulted in proposing a page for the Wazeopedia on contraflow reconfiguration and collaborating with other editors on ideas they had.
  • MAR-LAM
    • The topic of Large Area Managers (LAMs) had been broached in the past with no results. I formed a consensus with MAR RC/ARC and SMs to create the new position within my first week of becoming SM based on my experience as a GLR LAM. The MAR-LAM role was formally adopted a month later. 
  • Country Manager
    • Wisconsin City Name Project - worked with other CMs to change over 600 city names in Wisconsin
    • Assist various other states in city naming, including coaching on what is possible/appropriate
    • Help out whenever able with assistance both in the forums and in any Discord server that local editors aren’t around to assist
  • Toll Project
    • Promptly mapped all tolls in WV & borders as soon as tool was available
    • Chosen by Waze staff as top contributor for special project to assist other editors in mapping areas currently lacking and understanding the toll tool
  •  URC-E
    • Member of the URC-E beta team, testing pre-release and updates before going to production
    • Invited members of MAR leadership to become involved, which kicked off MAR involvement
    • MAR URC-E comment moderator team
    • MAR representative for default USA CommentTeam
  •  Wazeopedia primary contributions
  • Inter-Regional Relationships
    • Primarily active in both GLR and MAR
    • Multi region work with RCs to resolve a conflict
    • Establish and maintain communications with any region I have travel to and edit in and follow local guidance when working in those areas. Some early examplesː
      • SAT: 
        • SC - Mapped SLs in Hilton Head private areas by BOTG
        • Joined traveling SUBWAY team to complete SUBWAYs in GLR, NER, and NOR
      • NOR:
        • PA/NY - Assist with URs and updating Places where I traveled
      • SER:
        • FL - Minor updates in area I traveled while communicating in Slack.
        • Participated in SER Webinar (September 2017), correctly answering the question at the end.
      • SWR:
        • CO - Set speed limits, fixed basemap, some FC work
        • NM - entire state AM through informal collaboration program to help state with few active editors
    • Internationalː
      • Australia - Was asked to join Australia Discord server to share my insight in recruiting new editors as they strategize reorganizing and growing their community