USA/Mid Atlantic/Resources/Main: Difference between revisions View history

m (*/Resources/Main*/Changed WV State Route naming guidance)
 
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File:VA_613.PNG|Secondary route marker
File:VA_613.PNG|Secondary route marker
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==Update Requests==
An Update Request (UR) is a Map Issue reported by a user from the Waze client app. It is also a layer in the Map Editor. See [[Update_Requests_in_Waze_Map_Editor|update requests]] for more information. MAR (DC, MD, VA, and WV) has a policy of shared UR management. This means that URs are open to all editors and that there is no "ownership" implied when posting the initial comment. However, it is courteous to allow new editors or editors you don't have an informal agreement with an extra day or two to respond to reporter comments and/or post reminders. Effective UR conversations are usually achieved with a single point of contact for the reporter, but other editors can step in if a UR with reporter comments begins to sit idle or if they think another editor needs help. Please be respectful to other editors and reporters while working URs; it is usually best to send a message to the editor rather than chatting with them through a UR. (Most reporters don't care about the chat, they just want it fixed and not be bothered with multiple responses). Typically, an editor should be given some time to respond to the reporter's comments (since real life has a way to occasionally get in the way to prevent editing time on some days). 
In MAR, we have adopted at 0/4/4 system for response to Update Requests. 0/4/4 is the short way of explaining the following. 
==== Day 0 ====
The first editor who is able to respond to UR should attempt to resolve the UR. If they are successful, they should comment as such in the UR and mark it closed. If more information from the reporter is required to make progress towards closure, a query should be sent to the reporter requesting the information needed for resolution
==== Day 4+ ====
Polite reminders should be sent to a reporter who has never responded to a query, provided at least three full days have elapsed since the initial response was sent. (You can send reminder at 00:01 Eastern Standard (or Daylight when applicable) Time on the fourth day). 
Example
"''If no further information is provided we will be unable to fix the issue you encountered and this report will be closed soon''"
==== Second Day 4+ ====
URs may be noted as closed due to lack of reporter response, provided at least three full days have elapsed since the followup message was sent (You can close at 00:01 Eastern Standard (or Daylight when applicable) Time on the fourth day since the reminder was sent)
Example
"''This report is being closed due to lack of information, please submit another report if the issue continues. Happy Wazing!''"
If you use URComments then the settings should be 4 for reminder and 4 for closure.


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Latest revision as of 21:25, 30 September 2017


Use only state DOT level FC maps when determine how to type (classify) a segment (Major Hwy, Minor Hwy, etc.). Some counties and cities have their own FC system, but only the state level system is to be used as a reference as these have been through a federal and state level approval process.

Maryland

Before changing the type of any road past the bounds of the rules, please post the situation to the Maryland Forum to receive feedback.

Washington DC

These are official sources of information that can be used in the editor, in the form of downloadable PDFs or interactive GIS maps. See Using External Sources for acceptable sources of information.

DC Atlas Plus

West Virginia

State highways that are primarily signed at entering intersections with a State Route number rather than a road name should be named WV-### ("WV-2"). County roads that are primarily signed at entering intersections with County Road numbers rather than a road name should be named CR-## or CR-##/## ("CR-65" or "CR-91/1").

Virginia

In Virginia, outside cities and major towns (and a couple of urban counties), nearly every road and street is designated as a "state highway" and assigned a number for VDOT inventory purposes. Primary state highways have numbers in the range of 2 to 599 (and, as exceptions, 785, 895), displayed in a route marker using a shield design. All other numbers from 600 up are secondary highways; if these roads have route markers (many do not), they use a circle design instead of a shield. See Virginia DOT Route Index Resources for more info.

Update Requests

An Update Request (UR) is a Map Issue reported by a user from the Waze client app. It is also a layer in the Map Editor. See update requests for more information. MAR (DC, MD, VA, and WV) has a policy of shared UR management. This means that URs are open to all editors and that there is no "ownership" implied when posting the initial comment. However, it is courteous to allow new editors or editors you don't have an informal agreement with an extra day or two to respond to reporter comments and/or post reminders. Effective UR conversations are usually achieved with a single point of contact for the reporter, but other editors can step in if a UR with reporter comments begins to sit idle or if they think another editor needs help. Please be respectful to other editors and reporters while working URs; it is usually best to send a message to the editor rather than chatting with them through a UR. (Most reporters don't care about the chat, they just want it fixed and not be bothered with multiple responses). Typically, an editor should be given some time to respond to the reporter's comments (since real life has a way to occasionally get in the way to prevent editing time on some days).

In MAR, we have adopted at 0/4/4 system for response to Update Requests. 0/4/4 is the short way of explaining the following.

Day 0

The first editor who is able to respond to UR should attempt to resolve the UR. If they are successful, they should comment as such in the UR and mark it closed. If more information from the reporter is required to make progress towards closure, a query should be sent to the reporter requesting the information needed for resolution

Day 4+

Polite reminders should be sent to a reporter who has never responded to a query, provided at least three full days have elapsed since the initial response was sent. (You can send reminder at 00:01 Eastern Standard (or Daylight when applicable) Time on the fourth day).

Example

"If no further information is provided we will be unable to fix the issue you encountered and this report will be closed soon"

Second Day 4+

URs may be noted as closed due to lack of reporter response, provided at least three full days have elapsed since the followup message was sent (You can close at 00:01 Eastern Standard (or Daylight when applicable) Time on the fourth day since the reminder was sent)

Example

"This report is being closed due to lack of information, please submit another report if the issue continues. Happy Wazing!"

If you use URComments then the settings should be 4 for reminder and 4 for closure.