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Places are searchable destinations in the Waze map. They are similar to the "Points of Interest" found in certain popular GPS devices.

Area Places appear as polygons in the Waze app. Too many of them can clutter the map, creating large gray zones that do not help Wazers orient themselves. Therefore, it is important to use area places only when they are distinctive and significant enough to orient drivers.

Point Places don't show in the Waze map. They can be used to help Wazers find the public places, especially when they are not already listed in the other destination search engines.

The table of Place categories and types, provides guidelines to help map editors decide between point and area places.

Place Details

Every Place, whether Point or Area, should have as much detail completed as possible. This includes a name, proper categorization, and full street address, city and state. If any Place does not have a City or Street, check the None checkbox.

General Tab

The General tab for a Place is where you complete all of the basic information: categories, name, description, gas brand, residential/public, country, state, city, street and house number.

Here is an example of a Gas Station Area with its details completed:
Place Details
Place Details

Category

We choose about 120 categories based on what Waze users currently search for. We aimed to have them as wide as possible, and we understand there might be a lot of places without an exact suitable category. For these places, please use the categories that could contain the category they’re in.

  • A Place can be assigned to multiple categories
  • The Primary Category for a Place must be the first one you enter
  • The Primary Category is displayed in a darker shade of blue than the others
  • The Primary Category is used to determine whether to use a Point or Area for the Place

Name

The correct naming format is to Capitalize Each Word (Title Case).
When naming Point Places which are contained within an Area Place in this way, it may be desirable to include the Area's name in the separate Point Place names. If this is desirable, name the Point Places with the specific name first, followed by the Area name, as such:

Point Specific Name Area General Name

For example, "Faculty of Agriculture UPM" or "Hush Puppies Mid Valley Megamall". There are two exceptions: airport Point Places, and emergency rooms.
Primary Name

  • Must in the alphanumeric format.
  • Must follow the actual name that show on their business signboard or the name that show on their official website.
Priority 1: Normal capitalize words.
Priority 2: As per signboard.
In the case where a Registered Trademark/Servicemark (R) is used, 
the spelling of the Registered Trademark/Servicemark takes precedence, 
if it differs from Priority 1.

Names/Brands followed by TM/SM are not Registered Trademarks/Servicemarks.
  • For the Gas Station the primary name must clearly indicate the brand of the gasoline a gas station sells.

Alternative Name

  • The name that use/known by local.
  • Any name that are not in the alphanumeric format (Example : 中文, بهاس جاوي , 日本の, 한국의)
Place Name Harmonization

For the place that have multiple outlet, please refer to place locator in the Place Name Harmonization page to verify it official name.


Brand

If you know what brand gasoline a gas station sells, you should select it as the Brand. Stations named after their brands, such as big companies like PETRONAS, Shell, Petron, Mobil, ESSO, are easy to identify the brand which should be selected. If the brand gasoline a gas station sells is new and isn't available in the drop down list, leave the field blank.
This field is only available for the Gas Station.



Description

BEWARE: Do not use the Description field for notes to other editors. This field is visible in the Waze app, and should only contain details pertinent to the Place itself.

Lock

Places considered fundamental to the functioning of the Waze app, such as Gas Stations, should be locked at least to Level 3 to prevent loss of data due to automatic acceptance of submissions from Trusted Users. Other complex, intricate, or crucial Places such as Police Stations, Fire Departments, Airports, Parks should also be considered for locking to prevent loss of data.

Note :-
Please lock all the moderated places at minimum Level 3.

Type

Public places can be turned into private places, but private places cannot be turned into public places. Use this to convert places mistakenly labeled as public into private. Private places only contain photos and an exact address, without all the other properties of a place.

Address

When all the detail below has been complete, click the Apply button. If no changes are to be made, click the Cancel button.

Street
  • Use the Street Name that near to the place entrance.
  • If the road does not have a name, the "None" check box should be selected and street name left blank.
  • Only Street Name are allow. Do not include the house number and the name of residential area in the street field
House Number
  • Definitions :-
    • The unique number given to each building on a street which forms part of that building's address
    • The street address numbers painted on a building (or an object such as a mailbox or post near the building), or painted on the curb of the street in front of the building.
    • House Number is the system of giving a unique number to each building in a street or area, with the intention of making it easier to locate a particular building. The house number is often part of a postal address. The term describes the number of any building (residential or not) or vacant lot with a mailbox.
  • Please do not confuse the house number with the phone number.
  • Leave the House Number field blank if you don't know the place house number.
City

Use the name of the city that the place located

Country

Only Malaysia are allow in the Country field cause you are editing in Malaysia

More Info Tab

In the More Info tab is additional helpful information for the Place. Here you will add phone number, website, additional services, and hours of operation:
Place More Info
Place More Info

Services

Services help users decide if they should drive to a particular place. Here are descriptions of available services. Waze uses the same set of services for every place type. The service checkbox only has two states, 'yes' or 'no answered', thus there is no way to determine if a place either does not have a service or an editor hasn't added one yet.

Valet service The place has valet parking whereby drivers can valet their car, leaving it with an attendant who will park it for them. These services could be free or fee-based.

Drive-through The place has a drive-through window, which serves food or other items via window that allows the driver not to leave their vehicle. Restaurants, banks, and pharmacies often have drive-through windows.

Wi-Fi The place has free Wi-Fi available for customers. Wi-Fi can be completely open, or accessible with a password that the place operator supplies the user.

Restrooms The place has public restrooms where customers can use a toilet.

Accepts credit cards The place accepts any type of credit card for payment of goods or services. At this time Waze does not differentiate between credit card types.

Reservations The place accepts reservations, i.e. a reserved time for dining in the place.

Outdoor seating The place allows diners to eat outside, weather permitting. Outdoor seating may be on the curb, sidewalk, or in a fenced in area on the premises.

Air conditioning The place has air conditioning, to cool and dehydrate the air when the ambient temperature considered to be warm or hot. This may be possible to infer by looking for air conditioning condensers or chillers on roofs or near buildings on aerial photography within the Waze Map Editor.

Parking for customers The place has parking for customers where they can leave their car, which could be free or for a fee, where the customer parks their own car and walks to the place.

Deliveries At this time this service is unclear. It could mean that the place either accepts deliveries, e.g. from UPS or FedEx, or makes deliveries of food or products to the customer, within a certain range.

Phone

The phone number format are as shown on the table below.

WazeMy Phone No. Format Example
ZZZ-XXX YYYY 012-345 6789
ZZZ-XXXX YYYY 011-2345 6789
ZZ-XXXX YYYY 03-1234 5678
ZZ-XXX YYYY 03-123 4567
ZZZ-XXX YYY 089-123 456
1-XXX-XX-XXXX 1-800-88-1234 / 1-300-88-1234

Opening Hours

The Opening hours section allows editor to add or delete the hours of operation for Places, including unique times for each day of the week. The hours submitted in the editor may not overlap, or a save error will occur.

Opening Hours
Opening Hours

Photos Tab

Any photos which drivers have added to a Place will appear in the Photos tab. In WME, we can only review and delete photos. Photos can only be uploaded from the Waze app. Click on a picture to view a larger version.
Place Photos
Place Photos
Deleting a Place photo

Take great care to make a well thought-out decision to delete a photo. Once a photo is deleted, it cannot be recovered. Delete only if the photo really is unclear, not helpful and/or inappropriate.

Any improper or inappropriate photos should be removed. Hover the mouse over a picture in the Place Photos tab, and click the X which appears at the top right of the photo.


Place Updates Request (Moderation)

The Places updates layer will display Places with update request(s) pending. When an untrusted driver submits a new Place or an update to an existing Place, these go into a type of moderation status. The Place Update Request (PUR) marker shown to the left display to let you know, similar to an Update Request, the location of a pending Place update.
Area with update marker
  • The Place update request markers will only appear if you have the "Place updates" layer enabled.
  • Point Places with pending updates will display with the icon even when the "Place updates" layer is disabled.
  • With the Place updates layer enabled, an Area Place will display with an update request marker at its center.
New Place
When you click on the Place update request marker, you will be presented with a panel which details the updates the Wazer has submitted. The exact content of the panel will differ depending on the type and amount of information input by the end user using the Waze app.
  • When you click on any Place which has a pending update, the following message will appear in the left tabs area of the editor screen. Clicking on it will display the update details just the same as clicking on the Place update marker.


Very long full Place update

Accept or reject? link to this section

The job of the Waze editor is to accept or reject Place Updates Request sent by users from the Waze app. The general guideline to use to determine whether to Accept the update is,


"Is all the information provided in the update request correct and according to WazeMy Place guideline?"


A Place update, if the user completes ALL the information, can be extremely long (expand thumbnail to the right).

If some of the data is incorrect, or the photo include in the update request is improper and unhelpful to drivers, the editor must direct reject the Place Update Request and re-create the Place with all the correct information (if the Place Update Request is a newly added place).

WazeMy editor only can accept the Place Update Request with all the information provided in the request are correct and according to WazeMy Place guideline.

Determining Acceptable Photos link to this section

Defining exactly what is an acceptable photo is difficult because the huge variation in destinations. In general terms, the pictures of Places should be such that a driver could use the picture to help determine exactly which destination is the correct one. The system will try to show the arriving user the most relevant photo from their direction of arrival, time of day, etc.

Take great care to make a well thought-out decision to delete a photo. Once a photo is deleted, it cannot be recovered. Delete only if the photo really is unclear, not helpful and/or inappropriate.

The following are meant as guidelines both for the editor and for users taking pictures. Photos should:

  • Show the exterior of the Place and NOT the INTERIOR.
  • Be clear (not blurry, through rain-covered/dirty windows, not from moving vehicles/trains, etc)
  • Be well lit (not dark without lighting at night).
  • Help differentiate the Place location from nearby Places.

Photos could include images of, but not necessarily limited to:

  • ENTRANCES which have signage so that Wazers can identify the place
  • Image of the front/side of Place (angled) to exemplify the correct building
  • Include Street side signage of the Place
  • Daylight images
  • Night or evening images, as long as the image is clear and helps the driver identify the Place

Photos should not show :

  • People's faces - any photo with a fully identifiable face should be removed, or rejected.
  • Car license plates - any photo with a fully identifiable license plate should be removed, or rejected.
  • Anything which allows a viewer to tie a person to a specific location will be rejected.
  • Any pornographic content, nudity, sexual content or simulation, etc.
  • Floor, sky, speedometer, selfie and anything that is not related to the place.
  • The place photo that is upside down or slanting to one side.

Examples of Good and Bad Place Photos

Good Bad

Duplicate Places

When a user submits an update for a Place, but does not, or cannot, choose an existing Place in the app, it will show in the Waze Map Editor as a New Place. It could also happen that two users report a new Place at the same moment which results in two New Places.

At this time, there is no "merge updates" or "merge Places" functionality in the editor. You may have to manually copy new/updated information from the Place update to the existing Place. You cannot copy/move photos.

When you find a Place update which would duplicate an existing Place

  1. Copy updated valuable information from the newly created Place to the previously-existing Place
  2. Reject the Place Update Request
  3. Save

If two New Place updates which are for the same place, please approve the Place Update Request which

  • Contains more than just a photo, and
  • Provides useful, updated information
  • No mistake in the place update request

If the criteria cannot be met the WazeMy guideline, then Reject the Place Update Request.

Place Update FAQs

Who can moderate places?

Users with Level 2 and higher can moderate within their editing areas.

What requires moderation?

  • For new places: every new place which is created by a level 1 editor which is untrusted requires an approval by a level 2+ editor.
  • For place updates: every update which is done for a place which is locked above the user’s level will require a moderation by a sufficiently ranked user.
  • Flagged (Reported Problem): all flags (for potentially problematic images or places) need to be moderated by a level 2+ editor.

What is a trusted user?

Once some contributions by the same user have been reviewed positively by a moderator, we consider that user trusted. They can now add new places directly without any moderation. Updates to existing places are still pending a review if these places are locked.

What kind of places should we approve?

Almost anything which represents a real place should probably be approved. If a Wazer would ever make benefit from knowing that this place exists, it’s worth it. Exceptions are places which include private user information, inappropriate content, or otherwise irrelevant.

If found even 1 mistake in the details of a place , you must reject it and then re-create it accordingly.

What kind of photos should we approve?

Any photo which helps the user understand what this place is like is great. Outside pictures are even better, and we have a system that will try to show the arriving user the most relevant photo from his direction of arrival, time of day, etc. Inappropriate pictures or pictures which are not related to the place should be rejected.

Please remember - rejecting both places and photos will prevent the reporting user from getting points and might even get them blocked.

Can I partially reject an update?

Currently not. If a suggestion is only partially correct, it is recommended to reject it, save, and then re-create/edit the place.

Can I move a photo from one Place to another?

No. This function is not available in the editor

Can I move or merge any data from a duplicate Place update to an existing Place?

No. You will have to manually copy over updated information.

Can a user become blocked from adding new places?

Every user (trusted or not) can become blacklisted and banned from adding places once they have tried adding a certain amount of places or updates which have been rejected. We also track places that have been flagged and removed - if we see a pattern where a certain user created many of these, he might be blacklisted.

Who gets the points for the new places created after an approval?

Users do not get points for pending places and updates - only when a moderator approved the suggestion the user gets the points for his contribution. The moderation action itself (either a rejection or an approval) grants the moderating user with an edit point.

Do we get points for creating places from the client?

We grant the exact same number of points for the same edit whether it’s done from the client or the web editor.

Advertisers

Some places can belong to one of Waze’s advertising partners. These places will be locked for community editing for the duration of the campaign, but editors can still suggest edits - the Waze ad operations team will review and consider all suggestions to these locked places.

What is the Residential setting? Private and public places

Our main goal in this project is to improve the data our users can get about public places. Since adding places is fun and can be even somewhat addictive, we figured our users might want to add private places (their home, for instance) as well. We want to provide an outlet for that, so that we can avoid having private places wrongly listed as public.

Private places will not be searchable, and we will not expose the identity of whoever created them or attached pictures to them. We will be using the pictures and exact locations to improve our house numbers database and show photos to people driving explicitly to that address.

Private / public
Public places can be turned into private places, but private places cannot be turned into public places. Use this to convert places mistakenly labeled as public into private. Private places only contain photos and an exact address, without all the other properties of a place.

Why my Places Update Request been rejected? link to this section

Place Update Request Why rejected ?
  • This is a road segment not a place
  • Primary name all lowercase
  • Wrong category. (This place category should under Residence)
  • Visible license plate
  • Primary name all lowercase. (Places Residence not require name)
  • Didn't use the official name of the place.
  • The photo didn't provide a clear image for a driver to identify the place.
  • Please don't simply change the nature feature to other places, this may endanger the the Wazer that not familiar with that area.
  • Invalid primary name.
  • Phone No. wrongly insert at the House Number field.
  • The photo didn't help Wazer clearly identify the place.
  • Upside down photo


When to use Area or Point

Here is the Malaysia guidance on selecting Area or Point for Places in the Waze Map Editor.

The Primary Category for a Place is used to determine whether to use a Point or Area.

Parent Category Type Comments
Car Services Car Wash Point
Car Services Charging Station Currently only PETRONAS station have Electrical Vehicle Charger service, no need to create area/point place for this category, just include "(EV)" in the Gas Station Primary Name and insert Charging Station as second category for the Gas Station
Car Services Garage / Automotive Shop Point
Car Services Gas Station Area Many gas stations also have convenience stores and ATMs. Remember to use "Gas Station" as the primary category and the add any others which are relevant.

Name the Gas Station as shown on their official website (Name of the Gas Station must clearly indicated it brand, please refer to the Place Name Harmonization).

Transportation Airport Area
Transportation Bridge Area Use only to represent a named road bridge with local or navigational significance. This should be an official/locally-used name, preferably signed at each approach.

Bridge without name are not encouraged to be mapped.

Transportation Bus Station Point
Transportation Ferry Pier Area Point if private owned
Transportation Junction / Interchange NONE
Transportation Seaport / Marina / Harbor Area Point if private owned
Transportation Subway Station Point Malaysia don't have Subway Station
Transportation Taxi Station Point
Transportation Train Station Point Include LRT Station, Monorail Station, ETS & KTM Station
Transportation Tunnel Area
Transportation Rest Area Area Rest and Service Areas (RSA) & Lay-By Area
Professional and Public Cemetery Area
Professional and Public City Hall Point Include Local Authority
Professional and Public College / University Area

Point


For the building inside the College/University
Professional and Public Conventions / Event Center Area

Point

Main Conventions/Event Center (PICC, PWTC, Dewan Suria)

Other such as hall in the village/residential area

Professional and Public Courthouse Point
Professional and Public Doctor / Clinic Point
Please use Doctor/Clinic for doctors registered with Malaysian Medical Council (MMC) only
Professional and Public Embassy / Consulate Area
Professional and Public Factory / Industrial Point May be Area if Landmark
Professional and Public Fire Department Area
Professional and Public Government Point


Include Government Department that have it own building

May be Area if Landmark

Professional and Public Hospital / Urgent Care Area
Professional and Public Information Point Point Station Radio & Television
Professional and Public Kindergarten Point
Professional and Public Library Point
Professional and Public Military Point
Professional and Public Offices Point May be Area if Landmark
Professional and Public Organization or Association Point
Professional and Public Police Station Area

Point


For Police Post (Pondok Polis)
Professional and Public Prison / Correctional Facility Area
Professional and Public Post Office Point
Professional and Public Religious Center Area

Point

For Main Worship Center such as Mosque/Church/Temple

For other such as Surau/Chapel/Small Temple

Professional and Public School Area





Point


Use acronym for the name SK XXX, SR XXX, SJK (C) XXX, SJK (T) XXX, SRA XXX, SMK XXX, SM XXX, SM Sains XXX, SBP XXX, SBPI XXX, MRSM XXX, SM Teknik XXX, Maahad Tahfiz. Full name can be put as alternative.

For places such as Driving, Art, Music, Tuition Centres and Skill Set Academy, use Professional and Public as Primary category and School as Secondary category

Professional and Public Trash & Recycling Facility Point Recycling Center, Waste Collection Facility, Junkyard
Shopping and Services Arts & Crafts Point
Shopping and Services ATM Point
Shopping and Services Bank / Financial Point
Shopping and Services Bookstore Point
Shopping and Services Car Dealership Point
Shopping and Services Car Rental Point
Shopping and Services Convenience Store Point
Shopping and Services Currency Exchange Point
Shopping and Services Department Store Point
Shopping and Services Electronics Point
Shopping and Services Fashion and Clothing Point
Shopping and Services Flowers Point
Shopping and Services Furniture / Home Store Point
Shopping and Services Gifts Point
Shopping and Services Gym / Fitness Point
Shopping and Services Hardware Store Point
Shopping and Services Jewelry Point
Shopping and Services Laundry / Dry Cleaning Point
Shopping and Services Market Area / Point Area to be used for buildings dedicated as a Market by the Local Authority e.g. Pasar Awam / Pasar Besar. Markets without permit approval by the Local Authority are NOT ALLOWED to be mapped.
Shopping and Services Music Store Point
Shopping and Services Personal Care Point
Shopping and Services Pet Store / Veterinarian Point
Shopping and Services Pharmacy Point
Shopping and Services Photography Point
Shopping and Services Shopping Center Area Point for the shoplot inside premise
Shopping and Services Sporting Goods Point
Shopping and Services Supermarket / Grocery Area / Point
Shopping and Services Swimming Pool Point
Shopping and Services Toy Store Point
Shopping and Services Travel Agency Point
Shopping and Services Cell Phones & Accessories Point
Food and Drink Bakery Point
Food and Drink Bar Point
Food and Drink Coffee shop Point Food Stalls, Roadside Stalls, Burger Stalls, Moving Food Stall and any place that didn't have permanent building structure are NOT ALLOWED to map.
Food and Drink Dessert Point
Food and Drink Fast Food Point
Food and Drink Food Court Point Food Stalls, Roadside Stalls, Burger Stalls, Moving Food Stall and any place that didn't have permanent building structure are NOT ALLOWED to map.
Food and Drink Ice Cream Point Food Stalls, Roadside Stalls, Burger Stalls, Moving Food Stall and any place that didn't have permanent building structure are NOT ALLOWED to map.
Food and Drink Restaurant Point
Culture & Entertainment Art Gallery Point
Culture & Entertainment Casino Point May be Area if Landmark
Culture & Entertainment Club Point
Culture & Entertainment Game Club Point
Culture & Entertainment Movie Theater Point
Culture & Entertainment Museum Area
Culture & Entertainment Music Venue Point
Culture & Entertainment Performing Arts Venue Point
Culture & Entertainment Racing Track Area
Culture & Entertainment Stadium / Arena Area
Culture & Entertainment Theme Park Area
Culture & Entertainment Theater Point
Culture & Entertainment Tourist Attraction / Historic Site Point May be Area if Landmark
Culture & Entertainment Zoo / Aquarium Area
Other Point Village / Housing Area / Condominium / Longhouse

Create the point at the right places, such as the main entrance

Other Construction Site Point Not necessary to be mapped.
Lodging Bed & Breakfast Point In Malaysia known as Guest House / Rest House
Lodging Camping / Trailer Park Point
Lodging Cottage / Cabin Point
Lodging Hostel Point
Lodging Hotel Point
Outdoors Beach Area Beach resort area
Outdoors Golf Course Area
Outdoors Park Area Park in residential areas is not recommended to be mapped.

Only the park that have documented identity are recommended to be mapped such as Taman Tasik Titiwangsa

Outdoors Playground Area Playground in residential areas is not recommended
Outdoors Plaza Point
Outdoors Promenade Point
Outdoors Scenic Lookout / Viewpoint Point
Outdoors Ski Area NONE Malaysia do not have Ski Area
Outdoors Sports Court Point
Natural Features Farm Point Only farms or fishing ponds (fish farming) that are open to public and tourist attraction can be mapped.

Farm that map on Waze map must meet below cateria :-

  • Public
  • Tourist attraction
  • Plantation
Natural Features Forest / Grove Area Only for the National Park and Reserve Forest
Natural Features Island Area Not Allowed. Only for specific purposes and have permission from senior editor.
Natural Features River / Stream Area Only provide the name of the river/stream.

Other information leave it empty.

Natural Features Sea / Lake / Pool Area If the water area itself is visually obvious to drivers on nearby roads. Not require for the water area that have very small area
Natural Features Canal Area
Natural Features Swamp / Marsh Area
Natural Features Dam Area
Parking Lot Area Since the new feature of Parking Lot haven't fully release yet, for the existing Parking Lot in Point type, please remain it first until further notice from WazeMY Local Champs.

Landmarks

Any Place that functions as a landmark may be represented as an Area Place even if the table above indicates otherwise. A landmark Place is defined as a named, architecturally unique location, locally well known for its uncommon height or iconic exterior appearance, easily visible to and recognizable by passing drivers, that is visually and obviously unlike its immediate surroundings.
Landmarks are not to be confused with local references. A local reference is a location used for orientation by those who frequently pass near it. Every landmark is a local reference, but not every local reference is a landmark. For example, Petronas Twin Tower is a landmark, while an ordinary tire shop with a big, brightly colored sign is a local reference.