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Check the server status and major service issues

Waze for your country

For instructions on editing the map in your country and help in using Waze, in your language, choose from:

You can use your language skills to help make Waze better

About Waze

Waze is a free navigation app for your GPS equipped smartphone. It has the following features:

Spoken turn-by-turn directions
Spoken street names (Text-to-Speech) ^[a]
Real time traffic reports
Real time Gas Prices ^[b]
Toll road avoidance ^[b]
Free regular updates to the map that you can help make are installed automatically
Search for destinations how you like: entire address at once, category, place name, landmark or use the addresses from your contacts
Integrated destination search: Google, Foursquare, Bing
Support for apps to insert destinations into Waze, such as Localscope
Support for multiple languages
Gaming elements for fun and integrated social networking

^a BETA: in selected countries
^b Toll Roads and Gas Prices dependent on user contribution

Read more about the amazing way Waze gets better when you just drive around with Waze turned on

Getting started

Read the topics on Waze Help Center
Get help when you have Waze running but the map shows few or no roads, or streets with no names, or you travel to an unmapped area
Understand the timing of updates, including when you can edit roads you have driven on
Edit
- Please do not edit the map until you have read the Waze Map Editor manual and reviewed the best map editing practices
Use the My Dashboard section on the Waze website
Read the answers to Frequently Asked Questions (FAQ) and the glossary of terms
Participate in the announcements and discussion forums

If you have problems, try and find your own solution or ask the community for help:

Use the Wiki - there is a search box just to the left
Use the Discussion Forums

If all else fails, you can email Waze with your problem

You can make Waze even better

This page was nominated to be a Wazeopedia Global page. Forum to discuss nomination.

You can make Waze better for yourself and everyone else

Just drive around with Waze turned on. The easiest way you can improve Waze. Read how this amazing process works
Encourage others to use Waze
Make suggestions to improve Waze
Improve and edit the maps
Use your language skills
Update this Wiki
What is MapRaid, what is it good for and how to start one in your community.

Problems, bugs and limitations

This page was nominated to be a Wazeopedia Global page. Forum to discuss nomination.

Waze is a fun and sophisticated navigation app. In most developed countries Waze provides superior navigation information over commercial GPS applications. Like any developing application, there are issues and complications that are being worked to resolve. Many of them are cosmetic and do not prevent a fully gratifying experience when using Waze.

Temporary issues are tracked in the official Waze server status and issues page.

Note that Waze Bugzilla, a tool previously used for bug reporting, is no longer in use. The Waze community used to report and tracks bugs and problems in the Bugzilla application. At the time, it was the best place to identify any currently known issues. There is no official replacement for Bugzilla.

Some of the more common issues include:

Routing distance is limited to about 1,000 miles (1600 km) distance. To route to longer distances, select a point between your origin and destination less than this limit.

When you request a route, the client device app assumes you are continuing in the same direction you last traveled. This is often desirable, but can lead to unnecessarily longer routes when you have a choice of direction from your starting position. If you start driving the other direction, it will recalculate the route.

Issues and limitations on your supported model smartphone

Odd routing: Waze has been known to make short detours. In these situations, Waze instructs the driver to turn off a road, only to have the driver immediately return to it. Ostensibly, this shortens the route, but it produces routes that many drivers consider unreasonable, and the time savings are often dubious. Editors can often work around this using the Detour prevention mechanisms.

Development plans and priorities

This page was nominated to be a Wazeopedia Global page. Forum to discuss nomination.

Waze is growing fast in features and popularity. This is not a complete list of development areas, but should reassure you that Waze is aware of your concerns and is working to make things better.

Current development focus includes:

Upgrading the worldwide infrastructure, allowing Waze to support the growing number of users while making the service more reliable
Bug fixing
Integrating features to generate revenue for Waze
Releasing the same features for Android and iOS
Adding the ability to search for location by UK postcodes
Supporting correct routing of authorized vehicles on Carpool, HOV, Transit lanes. Waze currently supports taxis, and private vehicles.
Implementing a web interface to allow editors to immediately close streets for a specified period.

Recently completed:

Upgrading the World servers, which has increased the reliability and speed of editing maps
Improved the routing in areas of Private Roads and Parking Lot Roads
ASR (Automated Speech recognition)
TTS (Text to Speech voice guided: turn-by-turn instructions that announce the street names for upcoming turns) in multiple languages
Gas price integration
POI category search
Toll Road avoidance
Time of day turn restrictions
Time of day road directional changes
Implementing road blocks and road closures

Technical information

Have fun going your own Waze

[a]

[b]

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