French Canada UR Guidance
Here are some translations of general UR comments
Error with no Text
Volunteer responding, Waze did not send us enough information to fix your request. Would you please let us know what went wrong with the route Waze gave you? Would you tell us your destination as you entered it into Waze? Thanks!
Je suis un éditeur bénévole et Waze ne nous a pas transmis assez d'informations pour nous permettre de corriger la situation. Quel était le problème avec l'itinéraire que Waze vous a donné? Pouvez-vous nous donner votre destination telle que vous l'avez entrée dans Waze? Merci!
Incorrect Turn
Volunteer responding, Would you please let us know what turn you are having a problem with? Would you tell us your destination as you entered it into Waze? Thanks!
Je suis un éditeur bénévole, pouvez-vous préciser quel virage était problématique? Pouvez-vous nous donner votre destination telle que vous l'avez entrée dans Waze? Merci!
Turn not Allowed
Volunteer responding, Would you please let us know what turn was not, or should not be, allowed and the street names at the intersection? Thanks!
Je suis un éditeur bénévole, pouvez-vous préciser quel virage était, ou devrait, être interdit, ainsi que les noms des rues à l'intersection concernée? Merci!
Incorrect Address
Volunteer responding, Waze did not send us enough information to fix your request. Would you tell us your destination as you entered it into Waze? What is the problem you are having with this address? Thanks!
Je suis un éditeur bénévole, Waze ne nous a pas transmis assez d'informations pour nous permettre de corriger la situation. Pouvez-vous nous donner votre destination telle que vous l'avez entrée dans Waze? De plus, quel était le problème rencontré avec cette adresse? Merci!
Wrong Driving Direction
Volunteer responding, Waze did not send us enough information to fix your request. Would you please let us know what went wrong with the route Waze gave you? Would you tell us your destination as you entered it into Waze? Thanks!
Bad GPS
Volunteer responding, It appears that your device was having GPS trouble. GPS signals do not travel through vehicles or tall buildings. Please make sure your device is somewhere with a clear view of the sky.
Valid Route
Volunteer responding, We reviewed the issue and did not find any map errors. It looks like Waze provided you with a valid route. Try the Waze suggested route a few times, it may turn out to actually be faster, if not you'll be teaching Waze that that route is slower, and the faster route will become preferred.
Detours/Odd Routing
Volunteer responding, We can't find anything on the map to explain the route Waze gave you. Waze will route complex detours to save a few seconds. We are very sorry to say that map editors can not be helpful in this situation. Thanks!
Stale Information
Waze relies on data from people using Waze to assess traffic. The volunteer map editors cannot edit conditions reported through the Waze app. In the case of a recent accident or slowdown, Waze may not have any data for this situation. Once Waze has detected a traffic situation it might remember it for a period of time after the situation cleared up.
Temporary Closures
For closures that last only a few days, the volunteer map editors cannot be much help. It takes at least that long for our edits to make it to the live map! When you encounter short-term road closures in the future, please use the Report > Closure feature built into the Waze app. If this is a long-term closure please respond and let us know as much as you can. Thanks!
Thanks for the reply
Thank you for the reply! This request will be closed. As you travel, please feel welcome to report any map issues you encounter.
No further Communication Received
No further information was received and the request is being closed. As you travel, please feel welcome to report any map issues you encounter. Thanks!