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By default, the Waze routing engine tries to find the fastest route to your destination based on average speeds and current conditions, even if the route is longer and the time difference is less than a minute. If you always want the shortest route, you can change the Navigation settings in the app (Settings > Navigation > Routing styles) from "Fastest" to "Shortest", and see if this works better for you. As this isn't an issue with the map itself, I'm closing this report, but please continue to report any map issues you encounter. | By default, the Waze routing engine tries to find the fastest route to your destination based on average speeds and current conditions, even if the route is longer and the time difference is less than a minute. If you always want the shortest route, you can change the Navigation settings in the app (Settings > Navigation > Routing styles) from "Fastest" to "Shortest", and see if this works better for you. As this isn't an issue with the map itself, I'm closing this report, but please continue to report any map issues you encounter. | ||
For temporary road closures, use the "Closure" button in the Waze app. That will provide a more timely alert to other drivers. A "map issue" report may not be looked at by a map editor until some time has passed. (And map editors can't really do anything unless the closure will be | For temporary road closures, use the "Closure" button in the Waze app. That will provide a more timely alert to other drivers. A "map issue" report may not be looked at by a map editor until some time has passed. (And map editors can't really do anything unless the closure will be long-term.) | ||
Judging by your GPS trace, you lost signal and Waze really didn't know where you were. Unfortunately, that's a problem with the GPS in your device or your satellite reception. Nothing that map editing would fix, I'm sorry to say, but please continue to report any map issues you encounter! | Judging by your GPS trace, you lost signal and Waze really didn't know where you were. Unfortunately, that's a problem with the GPS in your device or your satellite reception. Nothing that map editing would fix, I'm sorry to say, but please continue to report any map issues you encounter! | ||
Volunteer map editor responding. I've reviewed the issue and did not find any map errors. It looks like Waze provided you with a valid route. By default (unless you've changed settings in the app), Waze will pick the fastest route - even if the difference vs. the shortest route is minimal. | Volunteer map editor responding. I've reviewed the issue and did not find any map errors. It looks like Waze provided you with a valid route. By default (unless you've changed settings in the app), Waze will pick the fastest route - even if the difference vs. the shortest route is minimal. | ||
Revision as of 17:08, 21 June 2015
Mudge42's Links I Like
DwarfLord's Boilerplate UR Responses
Community Plugins, Extensions and Tools
USA Road Functional classification
And my own boilerplate:
No response on UR
As there's been no response for some time, I'm closing this one. If there is still a problem, please submit a new map issue report.
There's been no activity on this report for some time, so I'm taking the liberty of closing it. If there is still a problem, please submit a new map issue report.
More info needed
General Error:
Volunteer map editor responding. You reported a "general error". Waze didn't provide enough information to determine the problem, so please provide as much detail as possible - what was your route, and what was the error?
Volunteer map editor responding. Waze did not provide enough information to determine the problem. Would you please describe what went wrong, and tell us your destination as you entered it into Waze? Thanks!
Turn Not Allowed:
Volunteer map editor responding. You reported a "turn not allowed" issue. Waze didn't provide enough information to determine the problem, so please provide as much detail as possible - which turn wasn't allowed? Was this a temporary restriction (due to construction)?
Wrong Driving Direction:
Volunteer map editor responding. You reported a "wrong driving direction" issue. Waze didn't provide enough information to determine the problem, so please provide as much detail as possible - what were your start and end points, and where was the routing wrong?
Volunteer map editor responding. Waze did not provide enough information to determine the problem. Would you please let us know what went wrong with the route Waze gave you? Would you tell us your destination as you entered it into Waze? Thanks!
Missing Road:
Volunteer map editor responding. You reported a "missing road" issue. Waze didn't provide enough information to determine the problem, so please provide as much detail as possible - what road is missing?
Incorrect Junction:
Volunteer map editor responding. You reported an "incorrect junction" issue. Waze didn't provide enough information to determine the problem, so please provide as much detail as possible - what are the street names at the junction, and what is wrong?
Other:
Volunteer map editor responding. Waze doesn't provide enough information to determine the problem. Which address/location was incorrect?
Volunteer map editor responding. The Waze app doesn't necessarily display overpasses correctly, but this should not affect routing. Was this the issue, or is there another problem?
Fixes
The problem is that Waze was getting the location of that address from Google Maps, where it is wrong. I've added the address to Waze; it will take 2-3 days for the map to update. Delete any favorites or saved searches you have in the Waze app for that address before trying again.
I have moved the navigation point for that address to the correct spot. It normally takes Waze's map and routing 2-3 days to update. Delete any favorites or saved searches you have in the Waze app for that address before trying again.
Waze was getting the location (map coordinates) of that address from Google Maps. Waze then directed you to the road closest to Google's location pin, which is <>. This has been fixed in Waze's map. Please allow 2-3 days for the map and routing to update, and delete any favorites or saved searches you have in the Waze app for that address before trying again.
I've made some changes to improve navigation to that address. Please allow 2-3 days for the map and routing to update, and delete any favorites or saved searches you have in the Waze app for that address before trying again.
OK, I can see the problem. Waze is getting the location (map coordinates) of that place from Google Maps. Waze then directs you to the road closest to Google's location pin, which is <>. To fix this, I've added a parking lot road in front of the building, so Waze will route using that. Please allow 2-3 days for the map and routing to update.
I can't reproduce the problem, and get routings direct to the correct location of <>. Please try: 1) Delete any favorites or saved searches you have in the Waze app for that address and try again with a fresh search. 2) Tap the Wazer icon > Settings > Advanced > Data transfer > Refresh Map Of My Area. This forces a reload of maps to your device. 3) Clear Waze's app cache in your phone’s app manager. 4) As an absolute last resort (this will blow away ALL settings): reset the app by going to the navigation screen, typing ##@resetapp in the search field, and tapping search. Let us know if any of these help!
Undivided Highway:
It's a common problem with the way Waze treats roads where there is a barrier, but the road doesn't fit Waze's definition of a divided highway. You will often be directed to the wrong side. You can read more about the issue here, if interested: https://www.waze.com/forum/viewtopic.php?f=618&t=89218
Were you directed to take a turn through a barrier? Unfortunately, it's an ongoing problem with the way Waze treats roads where there is a barrier, but the road doesn't fit Waze's definition of a divided highway. You will often be directed to take turns through the barrier. You can read more about the issue here, if interested: https://www.waze.com/forum/viewtopic.php?f=618&t=89218
Thanks for that detailed information. Unfortunately, the Live Map is providing only the more direct route on (fill in) today. This looks like one of those cases where the Waze routing engine, possibly due to reported traffic conditions and average speeds, decided to send you the roundabout way. Nothing that map editing would fix, I'm sorry to say.
Thanks for the additional information. I can't find any map errors that would cause this. Waze is fairly averse to u-turns, and if the app believed that you were already pointed <direction> on <street> at the start, it could have routed you as described to get you back to <location> without a u-turn. Not anything that we map editors can fix, I'm sorry to say.
My guess is this: Waze tends to avoid u-turns, so if it thinks you are starting pointed away from the destination, it will route you into a loop instead of telling you to turn the other way. As it's not a problem with the map itself, nothing we map editors can fix. Sorry!
Thanks for that additional information.The Waze Live Map currently estimates a <> minute difference between the more direct route and the roundabout route suggested by the app. This is one of those cases where the Waze routing engine, possibly due to reported traffic conditions and average speeds on the direct route at the time, decided that the roundabout way would be faster. Nothing that map editing would fix, I'm sorry to say, but please continue to report any map issues you encounter!
By default, the Waze routing engine tries to find the fastest route to your destination based on average speeds and current conditions, even if the route is longer and the time difference is less than a minute. If you always want the shortest route, you can change the Navigation settings in the app (Settings > Navigation > Routing styles) from "Fastest" to "Shortest", and see if this works better for you. As this isn't an issue with the map itself, I'm closing this report, but please continue to report any map issues you encounter.
For temporary road closures, use the "Closure" button in the Waze app. That will provide a more timely alert to other drivers. A "map issue" report may not be looked at by a map editor until some time has passed. (And map editors can't really do anything unless the closure will be long-term.)
Judging by your GPS trace, you lost signal and Waze really didn't know where you were. Unfortunately, that's a problem with the GPS in your device or your satellite reception. Nothing that map editing would fix, I'm sorry to say, but please continue to report any map issues you encounter!
Volunteer map editor responding. I've reviewed the issue and did not find any map errors. It looks like Waze provided you with a valid route. By default (unless you've changed settings in the app), Waze will pick the fastest route - even if the difference vs. the shortest route is minimal.